Jira: Incoming email is not working due to cipher mismatch
Timeline of updates
- resolved
We have identified the list of tenants affected by this change and will be reaching out to the customers to share details about the issue and the required changes. In the meantime, if you have any queries, kindly reach out to support through https://support.atlassian.com/ (opens in new tab).
From Jira’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on jira-software.status.atlassian.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Jira, started 2024-04-03 07:23 UTC, resolved after 1.1 h, 1 update(s).
- Title
- Incoming email is not working due to cipher mismatch
- Vendor
- Jira
- Date
- URL
- https://rewindex.com/company/jira/incidents/tnr6lsd1x3ll
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