Courier: Segment Track events not firing automation workflows
Affected components: APICourier - API
Timeline of updates
- identified
The issue has been identified and a fix is being implemented.
- monitoring
Issue has been fixed and automations are now being invoked. Automation logs might not reflect correct state - we're working on fixing it.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).