# Courier: Segment Track events not firing automation workflows

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-03 19:56 UTC · Resolved: 2024-04-05 00:05 UTC · Duration: 28 h
- Updates: 3 · Affected components: API, Courier - API
- [Vendor status page: https://stspg.io/2z543h8qst4c](https://stspg.io/2z543h8qst4c)
- [Company: Courier](https://rewindex.com/company/courier.md)

## Timeline of updates

- **identified** 2024-04-03 19:56 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-04-03 21:14 UTC: Issue has been fixed and automations are now being invoked. Automation logs might not reflect correct state - we're working on fixing it.
- **resolved** 2024-04-05 00:05 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/courier/incidents/8dx09y5mt71d · Markdown: https://rewindex.com/company/courier/incidents/8dx09y5mt71d.md · JSON: https://rewindex.com/api/v1/companies/courier/incidents/8dx09y5mt71d · Generated 2026-10-20T00:50:18.304Z