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CompaniesTwilioMonthly reportsApril 2024

Twilio in April 2024: incidents, uptime and changes

162incidents posted
3labelled major or critical
96.47%free of major/critical
3.14%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 25 h 23 min, incident time 29.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 137 · No impact listed 22

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
WhatsApp Messaging DelaysMajor3.3 hresolved04-03
SMS Delivery Reports Delay to Multiple Networks in the US from a Subset of ShortcodesMajor8.8 hresolved04-29
SMS Delivery Delays To Telefonica Network in PeruMajor22 hresolved04-29

Other incidents 159

IncidentImpactStartedDurationStatusDay
SMS Delivery Delays to AWCC Network in AfghanistanMinor6.9 hresolved04-01
SMS Delivery Delays to MTN Network in NigeriaMinor12 hresolved04-01
SMS Delivery Delays to MTN Network in Ivory CoastMinor5.0 hresolved04-01
SMS Delivery Delays to Telenor Network in PakistanMinor3 dresolved04-01
On Call Engineers are Investigating an issueNo impact listed2.2 hresolved04-02
On Call Engineers are Investigating an issueNo impact listed52 minresolved04-02
Hosted Numbers Throwing Errors When they Create/Sign the LOAMinor1.1 hresolved04-02
SMS Delivery Delays to Altan Redes Network in MexicoMinor2 dresolved04-02
500s Trying to Make or Modify Calls via the API in AU1No impact listed0 minresolved04-02
Netnumber OSR Impacting Toll-Free and 10DLC Provisioning/CancellationsMinor10 hresolved04-03
SMS Delivery Failures to Multiple Networks in India for a Subset of Preregistered Sender IDsNo impact listed0 minresolved04-03
Twilio Flex / TaskRouter Voice Orchestrator AffectedNo impact listed0 minresolved04-03
SMS Delivery Delays to MTN Network in Ivory CoastMinor16 hresolved04-03
Automated Alert: No Customer ImpactMinor31 minresolved04-04
SMS Delivery Failure to Multiple Networks in China via a Subset of Alphanumeric Sender IDsMinor19 hresolved04-04
SMS Delivery Delays to Zain Network in Saudi ArabiaMinor5.3 hresolved04-04
A2P 10DLC Campaign Registration DelaysMinor25 hresolved04-04
SMS Delivery Delays to Appalachian Network in the USMinor3.0 hresolved04-04
SMS Delivery Delays To Tigo Network In ParaguayMinor2.7 hresolved04-05
SMS Delivery Delays to Tcell Network in TajikistanMinor15 hresolved04-05
SMS Delivery Delays to H3G Network in IndonesiaMinor8.5 hresolved04-05
SMS Delivery Delays to Safaricom Network in KenyaMinor4.3 hresolved04-05
SMS Delivery Delays to Timor Telecom Network in Timor LesteMinor10 dresolved04-05
SMS Delivery Delays to the MTN Network in NigeriaMinor4.3 hresolved04-05
SMS Delivery Failure to Mobifone Network in VietnamMinor6.2 hresolved04-06
SMS Delivery Delays to TSTT Network in Trinidad and TobagoMinor27 hresolved04-06
Flex SDK VirtualAgent not working - Google DialogFlow returns 404Minor1.3 hresolved04-07
SMS Delivery Delays to Lycamobile Network in GermanyMinor8.6 hresolved04-07
SMS Delivery Delays to Sky UK Network in United KingdomMinor9.5 hresolved04-08
SMS Delivery Delays to IER Network in IrelandMinor4.4 hresolved04-08
SMS Delivery Report Failures when sending to US AT&T Network on Twilio Toll-free and Short Code NumbersMinor2.8 hresolved04-08
SMS Delivery Delays to Dish Network in US via Subset of Short CodesMinor4.6 hresolved04-08
SMS Delivery Delays to Mobifone Network in Vietnam Over Pre-Registered Sender IDMinor2.7 hresolved04-08
SMS Delivery Delays to Multiple Networks in PakistanMinor6.6 hresolved04-09
SMS Delivery Delays to Vodafone Network in New ZealandMinor13 hresolved04-09
SMS delivery to Telefonica Network in Peru AffectedNo impact listed0 minresolved04-09
SMS Delivery Delays to Atlan Redes Network in MexicoMinor6.2 hresolved04-09
SMS Delivery Delays and Failures to Bmobile Network In Papua New Guinea.Minor2.5 hresolved04-10
Inbound Call Failures to Twilio Korean Phone NumbersMinor12 dresolved04-10
Media Stream connectors not displaying on Twilio consoleMinor1.7 hresolved04-10
SMS Delivery Delays to Telefonica Network in ChileMinor5.5 hresolved04-10
CANCELATION MLEs not visible for CustomersNo impact listed0 minresolved04-10
SMS Delivery Delays to Dish Network in the US Over Long Code and Short Code NumbersMinor5.7 hresolved04-10
SMS Delivery Delays to Claro Network in BrazilMinor9.1 hresolved04-10
Twilio Programmable Messaging AffectedNo impact listed0 minresolved04-10
Twilio Account Creation and UpdatesMinor38 minresolved04-11
SMS Delivery Delays to Jio Networks in IndiaMinor4.4 hresolved04-11
MMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short CodesMinor5.9 hresolved04-11
AccSec EE UK API ErrorsMinor6.5 hresolved04-11
SMS Delivery Delays to MPT Network In MyanmarMinor15 hresolved04-12
Calls to and From Twilio French Numbers Are Missing Audio MediaMinor6.9 hresolved04-12
SMS Delivery Receipts Delays to Indosat Network in IndonesiaMinor3 dresolved04-12
SMS Delivery Delays to Smart Network in PhilippinesMinor2.7 hresolved04-12
SMS Delivery Delays to Nepal Telecom Network in NepalMinor5.0 hresolved04-12
SMS Delivery Delays to TIGO Network in ParaguayMinor4.5 hresolved04-12
SMS Delivery Delays to CTBC/Algar Telecom in BrazilMinor5.0 hresolved04-12
Proxy Service Returning 5xx From a Single Host Brought INLB Due to AutoscalingNo impact listed36 minresolved04-12
SMS Delivery Delays to AT&T Network in the US From a Subset of ShortcodesMinor16 hresolved04-12
SMS Delivery Delays to and From a Subset of Brazil and Israel Long CodesMinor3.4 hresolved04-12
SMS Delivery Delays to MTN Network in Ivory CoastMinor7.2 hresolved04-12
SMS Delivery Delays to Surf Telecom Network in BrazilMinor14 hresolved04-12
Issue Affecting Hosting of Toll-Free NumbersMinor14 hresolved04-12
Automated Alert: No Customer Impact for SMS Delivery Report Delays to Multiple Networks in AlgeriaNo impact listed34 minresolved04-12
SMS Delivery Delays to TDCA Network in AfghanistanMinor21 hresolved04-14
SMS Delivery Delays to Dialog Network in Sri LankaMinor2.9 hresolved04-14
High Packet Loss for Voice Calls to ItalyMinor2.8 hresolved04-15
Customers unable to purchase UK Mobile NumbersMinor2.4 hresolved04-15
500 Error From Authy APINo impact listed31 minresolved04-15
SMS and MMS Delivery Delays and Failures to T-Mobile Network in the USMinor4.0 hresolved04-15
SMS Delivery Delays to Vodacom TanzaniaMinor13 hresolved04-16
Delayed Push Notifications for Twilio EngageMinor2.0 hresolved04-16
Customers Unable to Update Functions & Assets ConfigurationMinor2.0 hresolved04-16
SMS Delivery Failures to Lycamobile Network in IrelandMinor17 hresolved04-16
SMS Delivery Delays to MPT Network in MyanmarMinor7.3 hresolved04-17
Inbound SMS Delivery Failures to a Subset of Phone Numbers in SwedenMinor24 hresolved04-17
Outbound SMS Delivery Delays To Narwas Network In OmanMinor29 hresolved04-17
SMS Delivery Delay to Mcel Network in MozambiqueMinor13 hresolved04-17
Outbound Whatsapp Failing in FlexNo impact listed0 minresolved04-17
Console Buy a Number Page Shows Something Went WrongMinor4.3 hresolved04-17
SMS Delivery Delays To MTN Network in Nigeria and UgandaMinor5.4 hresolved04-17
Voice Calls and Transfer/Mute FailuresNo impact listed1.3 hresolved04-17
Toll Free Hosted Phone Numbers Orders Unable To Get into Carrier Processing StateMinor8.3 hresolved04-17
SMS Delivery Report Delays to multiple network in the US for a Subset of Short CodesMinor3.1 hresolved04-17
Twilio Degraded Billing Affecting Successful Account PaymentsNo impact listed0 minresolved04-17
Inbound Call Failures to a Subset of Twilio Thailand Phone NumbersMinor2.3 hresolved04-18
SMS Delivery Report Delays when sending to Barbados Digicel Network on Twilio.Minor11 hresolved04-18
SMS Delivery Failures on Airtel Network in DR CongoMinor12 hresolved04-18
SMS Delivery Delays To Cell C Network In South Africa Via A Subset Of Twilio Longcode NumbersMinor10 hresolved04-18
Increased Number os 15000 Errors on Programable Voice CallsMinor1.1 hresolved04-18
Super SIM Usage Record API Returning Elevated HTTP 500 Error RatesMinor1.5 hresolved04-18
Our Engineers are Investigating an Issue with Billing Recharges and Account SuspensionsNo impact listed2.4 hresolved04-18
MMS Failing With MMS Converter EnabledMinor1.6 hresolved04-18
Lag Delivering Events in Event StreamsNo impact listed0 minresolved04-19
Twilio Error Log Data IssueNo impact listed0 minresolved04-19
SMS Delivery Delays from a subset of Twilio Short Codes to T-Mobile USA NumbersMinor3.3 hresolved04-19
Increased number of HTTP 503 errors on Verify V2 APINo impact listed13 minresolved04-19
SMS Delivery Report Delays to Multiple Networks in the US from a Subset of Short CodesMinor2.9 hresolved04-19
SMS Delivery Delays to Orange Network in Burkina FasoMinor3.8 hresolved04-19
SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short CodesMinor8.5 hresolved04-19
Call Failures to a Subset of Twilio Phone Numbers in IndonesiaMinor6.8 hresolved04-20
SMS Delivery Delays to MCI Network in IranMinor16 hresolved04-20
SMS Delivery Delays to Appalachian Wireless Network in the USMinor21 hresolved04-20
SMS Delivery Failures To And From Multiple Networks In US Via A Subset Of Short CodesMinor2.6 hresolved04-21
Canada API ErrorsMinor8.1 hresolved04-21
SMS Delivery Delays To MPT Network In MyanmarMinor30 hresolved04-21
SMS Delivery Delays To Vodacom Network In South Africa via Subset of Domestic LongcodesMinor41 hresolved04-22
SMS and MMS Delivery Delays to T-Mobile network In US via Subset of Short codesMinor17 hresolved04-22
SMS Delivery Receipt Delay's To Verizon network in US via subset of Short CodesMinor8.4 hresolved04-22
SMS Delivery Receipt Delay's To Multiple US Networks via Subset of Short CodesMinor7.4 hresolved04-22
SMS Delivery Delays To MCI Network In IranMinor13 hresolved04-22
SMS Delivery Delays To Vala Network In KosovoMinor8.8 hresolved04-22
Call Failures to a Subset of Twilio Phone Numbers in ThailandMinor12 hresolved04-22
Inbound and Outbound Call FailuresMinor3.1 hresolved04-22
Errors for WhatsApp MessagesMinor4.4 hresolved04-22
SMS Delivery Failures to Glo Network in NigeriaMinor19 hresolved04-22
SMS Delivery Delays to Bangalink Network in BangladeshMinor35 hresolved04-23
SMS Delivery Delays to Small US Carriers in the US From a Subset of Short CodesMinor5.5 hresolved04-23
Event Streams E2E Product Tests FailingNo impact listed0 minresolved04-23
SMS Delivery Delays to Orange Network in Burkina FasoMinor3.7 hresolved04-23
SMS Delivery Delays to Telenor Network in MyanmarMinor3.3 hresolved04-24
Delays in A2P 10DLC T-Mobile Registrations and De-RegistrationsMinor11 dresolved04-24
SMS Delivery Delays to Movistar Network in ArgentinaMinor8.4 hresolved04-24
SMS Delivery Report Delays to Multiple Networks in the US From a Subset of ShortcodesMinor4.0 hresolved04-24
SMS Delivery Delay To Telia Norge Network In NorwayMinor2.7 hresolved04-25
SMS Delivery Delays to Tango Network in LuxembergMinor2.7 hresolved04-25
SMS Delivery Delays to Telia Norge Network in NorwayMinor2.9 hresolved04-25
High Packet Loss on Inbound Calls to Spain Phone NumbersMinor4.8 hresolved04-25
SMS Delivery Delays to Movitel Network in MozambiqueMinor21 hresolved04-25
Change in How Super SIM Data Usage is Reported for Some Queries to the UsageRecords APIMinor5 dresolved04-25
SMS affectedNo impact listed0 minresolved04-25
SMS Delivery Delay To Claro Network In BrazilMinor6.5 hresolved04-26
SMS Delivery Delay To MPT Network In MyanmarMinor4 dresolved04-26
SMS Delivery Delays To Glo Network in NigeriaMinor15 hresolved04-26
AccSec - Canada API ErrorsMinor2.5 hresolved04-26
SMS Delivery Delays to Verizon Network in US Via Subset of Short CodesMinor3.4 hresolved04-26
SMS Deliver Delays to Multiple US Network via Subset of ShortcodeMinor16 hresolved04-26
SMS Delivery Delays to Claro Network in BrazilMinor2 dresolved04-26
SMS Delivery Report Delays to Multiple Networks in the US Over a Subset of Short CodesMinor3.0 hresolved04-26
Inbound Call Failures to a Subset of Twilio Trinidad and Tobago Phone NumbersMinor4 dresolved04-26
SMS Delivery Delays to CTBC Network in BrazilMinor27 hresolved04-26
SMS Delivery Delay to MyTel Network in MyanmarMinor9.5 hresolved04-28
SMS Delivery Delays to MTN Network in NigeriaMinor2.3 hresolved04-28
SMS Delivery Delays To Airtel Network In ChadMinor7.1 hresolved04-29
SMS Delivery Delays to MTN Network in NigeriaMinor2.9 hresolved04-29
Programmable Voice Insights Call Summaries DelayedMinor1.9 hresolved04-29
SMS Delivery Delays to Altan Redes Network in Mexico Over a Subset of Longcodes and Pre-Registered SenderIDMinor4.3 hresolved04-29
SMS Delivery Delays to Claro Network in Colombia Over a Subset of Short CodesMinor5.2 hresolved04-29
Delayed Call Record AvailabilityMinor2.4 hresolved04-29
SMS Delivery Delays to RighTel Network in IranMinor9.9 hresolved04-30
SMS Delivery Failures to CTBC Cellular SA Network in BrazilMinor7 dresolved04-30
SMS Delivery Delays To Glo Network in NigeriaMinor6.8 hresolved04-30
Event Streams Delivery DelaysMinor48 minresolved04-30
SMS Delivery Delays to Orange Network in CameroonMinor4.8 hresolved04-30
Event Streams Delivery DelaysMinor2.2 hresolved04-30
500 Errors for API RequestsMinor41 minresolved04-30
Failure of Outbound MMS With Twilio Hosted MediaNo impact listed0 minresolved04-30
Voice Intelligence Transcripts Missing Call Details MetadataNo impact listed1.5 hresolved04-30
SMS Delivery Reports Delay to Multiple Networks in the US from a Subset of ShortcodesMinor6.0 hresolved04-30
SMS Delivery Delays and Failures To Bmobile Network In Papua New GuineaMinor41 hresolved04-30

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Cite this

Twilio posted 162 status incidents in April 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in April 2024
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2024/04

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