Outages by dayApril 10, 2024

Outages on April 10, 2024

UTC day 2024-04-10 (Apr 10, 2024, 00:00 to Apr 10, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

9labelled major or critical

26vendors with a new incident

14still open from earlier days

By vendor label: Major 9 · Minor 33 · No impact listed 10 · 27 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
GitHub Copilot	Incident with Issues and Pull Requests	Major	09:22	09:38 (16 min)	resolved
GitHub	Incident with Issues and Pull Requests	Major	09:22	09:38 (16 min)	resolved
Semaphore	Job processing issues	Major	12:00	12:00 (0 min)	resolved
Wix	RESOLVED: Unable to Publish Wix Blog	Major	14:36	14:42 (6 min)	resolved
GitHub Copilot	Incident with Git Operations, API Requests, Actions, Pages, Issues and Copilot	Major	18:41	19:03 (22 min)	resolved
GitHub	Incident with Git Operations, API Requests, Actions, Pages, Issues and Copilot	Major	18:41	19:03 (22 min)	resolved
Secureframe	UK Agents failing to report	Major	18:48	20:05 (1.3 h)	resolved
Grafana Cloud	Issues Querying Metrics - US Central	Major	19:05	22:26 (3.4 h)	resolved
Bitbucket	Bitbucket Pipelines have a delay in triggering builds	Major	22:47	Apr 11, 2024, 05:42 (6.9 h)	resolved
Rootly	Degraded Performance Across the Web Platform and Slack	Minor	01:52	02:22 (30 min)	resolved
Twilio	SMS Delivery Delays and Failures to Bmobile Network In Papua New Guinea.	Minor	03:24	05:57 (2.5 h)	resolved
Mixpanel	Degraded Track and Engage API performance impacting US projects	Minor	04:00	04:00 (0 min)	resolved
Jina AI	API not reachable	Minor	05:19	05:38 (19 min)	resolved
Jina AI	API not reachable	Minor	05:24	05:55 (31 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	05:24	05:49 (25 min)	resolved
Jina AI	Model (jina-reranker-v1-base-en) is down	Minor	05:24	05:49 (25 min)	resolved
Jina AI	API not reachable	Minor	05:29	05:49 (20 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-code) is down	Minor	05:29	05:48 (19 min)	resolved
Jina AI	Model (jina-embeddings-v2-base-en) is down	Minor	05:29	05:48 (19 min)	resolved
Jina AI	Model (jina-colbert-v1-en) is down	Minor	05:29	05:48 (19 min)	resolved
Jina AI	Model (jina-colbert-v1-en) is down	Minor	05:29	05:48 (19 min)	resolved
Jina AI	Model (jina-reranker-v1-base-en) is down	Minor	05:29	05:48 (19 min)	resolved
Chargebee	Slack Service Degradation	Minor	06:21	06:21 (0 min)	resolved
Chargebee	API & UI Service Degradation In AU Region	Minor	07:33	07:33 (0 min)	resolved
Logz.io	Degraded Performance in us-east-1	Minor	09:11	09:50 (39 min)	resolved
Scaleway	[Network]-Loss of half of inter-AZ traffic in VPC with fr-par-3	Minor	09:12	Apr 12, 2024, 10:11 (2 d)	resolved
Twilio	Inbound Call Failures to Twilio Korean Phone Numbers	Minor	09:17	Apr 22, 2024, 20:13 (12 d)	resolved
Contentstack	Contentstack - Azure NA - Web Application and Content Management API issue	Minor	10:57	11:10 (13 min)	resolved
Grafana Cloud	Service Interruption: Metric Range Queries Unavailable	Minor	12:04	13:17 (1.2 h)	resolved
Twilio	Media Stream connectors not displaying on Twilio console	Minor	14:45	16:26 (1.7 h)	resolved
Heap	Heap Connect Sync Delays	Minor	16:05	21:28 (5.4 h)	resolved
GitHub Copilot	Incident with Codespaces	Minor	16:12	18:07 (1.9 h)	resolved
GitHub	Incident with Codespaces	Minor	16:12	18:07 (1.9 h)	resolved
Twilio	SMS Delivery Delays to Telefonica Network in Chile	Minor	16:22	21:52 (5.5 h)	resolved
Vonage	Chile SMS - Delivery degradation towards Telefonica	Minor	17:13	21:11 (4.0 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	17:14	17:16 (2 min)	resolved
Sinch	Delivery Issue Chile - Telefonica	Minor	17:21	Apr 11, 2024, 03:06 (9.8 h)	resolved
LaunchDarkly	Elevated client-side streaming errors	Minor	19:33	Apr 11, 2024, 00:10 (4.6 h)	resolved
Twilio	SMS Delivery Delays to Dish Network in the US Over Long Code and Short Code Numbers	Minor	19:54	Apr 11, 2024, 01:33 (5.7 h)	resolved
SparkPost	Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)	Minor	21:30	21:43 (13 min)	resolved
Twilio	SMS Delivery Delays to Claro Network in Brazil	Minor	21:34	Apr 11, 2024, 06:42 (9.1 h)	resolved
Lever	Error saving requisitions	Minor	23:44	Apr 11, 2024, 00:24 (40 min)	resolved
Canva	Users are experiencing issues exporting designs	No impact listed	04:31	05:51 (1.3 h)	resolved
Rootly	Degraded Performance Across the Web Platform and Slack	No impact listed	07:05	08:50 (1.8 h)	resolved
Snyk	Snyk Reporting Partially Degraded	No impact listed	14:34	21:12 (6.6 h)	resolved
Snyk	MT-EU API Gateway Degraded	No impact listed	14:55	21:17 (6.4 h)	resolved
Orb	Performance degradation on the dashboard	No impact listed	15:00	15:00 (0 min)	resolved
Grafana Cloud	Grafana Managed Alerts - Pending periods and group intervals are incorrectly displayed in editing page	No impact listed	17:20	Apr 11, 2024, 12:32 (19 h)	resolved
Twilio	CANCELATION MLEs not visible for Customers	No impact listed	18:12	18:12 (0 min)	resolved
Optimizely	UI Inaccessible Feature Experimentation/Full Stack	No impact listed	22:25	22:25 (0 min)	resolved
Optimizely	Error Loading Feature Experimentation/Full Stack UI	No impact listed	22:42	23:54 (1.2 h)	resolved
Twilio	Twilio Programmable Messaging Affected	No impact listed	22:46	22:46 (0 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Honeycomb	eu1 ingest and UI down	Critical	Apr 9, 2024, 22:08	22:02 (24 h)	resolved
Census	Syncs not running	Critical	Apr 9, 2024, 23:32	02:41 (3.1 h)	resolved
Scaleway	[Dedibackup] issue on Dedibackup connections	Major	Apr 6, 2024, 10:23	Oct 22, 2024, 11:01 (199 d)	resolved
Omni Analytics	Degraded Performance	Major	Apr 9, 2024, 18:44	01:04 (6.3 h)	resolved
Xero	Global: V2 Reports - Some customers unable to load reports	Major	Apr 9, 2024, 23:07	00:23 (1.3 h)	resolved
Twilio	SMS Delivery Delays to Timor Telecom Network in Timor Leste	Minor	Apr 5, 2024, 14:03	Apr 15, 2024, 20:07 (10 d)	resolved
Sinch	Delivery Issue Switzerland - Lycamobile-CH	Minor	Apr 8, 2024, 07:22	05:54 (47 h)	resolved
Sinch	Delivery Issue Germany- Lycamobile	Minor	Apr 9, 2024, 10:10	17:15 (31 h)	resolved
Twilio	SMS Delivery Delays to Vodafone Network in New Zealand	Minor	Apr 9, 2024, 12:01	01:20 (13 h)	resolved
Twilio	SMS Delivery Delays to Atlan Redes Network in Mexico	Minor	Apr 9, 2024, 20:38	02:52 (6.2 h)	resolved
Sinch	Delivery Issue Mali - Malitel	Minor	Apr 9, 2024, 22:57	03:00 (4.0 h)	resolved
Scaleway	[Serverless functions/containers] Retry policy for SQS triggers is not working, and messages are replayed infinitely	No impact listed	Apr 3, 2024, 14:48	Apr 11, 2024, 08:29 (8 d)	resolved
Grafana Cloud	Grafana-Agent APT Repository Download Issue	No impact listed	Apr 5, 2024, 10:50	Apr 23, 2024, 19:08 (18 d)	resolved
npm	Issues publishing packages	No impact listed	Apr 9, 2024, 21:01	00:44 (3.7 h)	resolved

Maintenance 27

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Czech Republic Voice Carrier Partner Maintenance	Maintenance	00:00	04:00 (4.0 h)	resolved
Linode (Akamai)	[Scheduled] Maintenance for Cloud Manager, API, CLI, Backups Service, and Images	Maintenance	02:00	05:00 (3.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11070	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel	Maintenance	04:00	06:00 (2.0 h)	resolved
Vonage	[Scheduled] México SMS - Planned maintenance affecting Telcel México	Maintenance	04:00	06:00 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	04:30	22:30 (18 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:00	11:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance -Syniverse	Maintenance	05:00	Apr 12, 2024, 11:00 (2 d)	resolved
Twilio	[Scheduled] Multiple Destination SMS Carrier Partner Maintenance	Maintenance	05:00	13:00 (8.0 h)	resolved
Twilio	[Scheduled] US and Puerto Rico SMS Carrier Partner Maintenance	Maintenance	05:00	13:00 (8.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Syniverse	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	08:00 (2.0 h)	resolved
Twilio	[Scheduled] Canada Account Security Service Partner Maintenance	Maintenance	06:00	08:00 (2.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting 10DLC messages sent to T-Mobile	Maintenance	06:00	12:00 (6.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	06:00	08:00 (2.0 h)	resolved
RevenueCat	[Scheduled] Database maintenance	Maintenance	06:20	07:30 (1.2 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS in the US and Canada towards T-Mobile phone numbers.	Maintenance	06:30	Apr 12, 2024, 11:00 (2 d)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in the US and Canada towards T-Mobile phone numbers.	Maintenance	06:45	11:00 (4.3 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US Phone Numbers	Maintenance	08:45	09:29 (44 min)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:00 (1.0 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Apr 11, 2024, 10:00 (18 h)	resolved
Linode (Akamai)	[Scheduled] Managed Database	Maintenance	16:00	17:30 (1.5 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	19:00	22:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Apr 11, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone UK	Maintenance	22:00	Apr 11, 2024, 05:15 (7.3 h)	resolved
FullStory	[Scheduled] Scheduled Maintenance	Maintenance	23:00	Apr 11, 2024, 02:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: GitHub Copilot, GitHub, Semaphore, Wix, Secureframe, Grafana Cloud, Bitbucket, Rootly, Twilio, Mixpanel, Jina AI, Chargebee.

Cite this

52 vendor-reported incidents started on 2024-04-10 (UTC) across 26 vendors, 9 labelled major or critical by the vendor.

Title: Outages on April 10, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-04-10 00:00 UTC
URL: https://rewindex.com/outages/2024-04-10

All days Outage events Markdown