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Secureframe: UK Agents failing to report

Impact: majorStatus: resolvedStarted Resolved (1.3 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Secureframe’s UK Agents failed to report in a major incident affecting Secureframe Agent from 2024-04-10 18:48 UTC to 2024-04-10 20:05 UTC, lasting 1 h 17 min. A fix was implemented and monitored before the incident was resolved.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Secureframe Agent

Timeline of updates

  1. identified

    The issue has been identified and a fix is being implemented.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Secureframe profile · Recent Secureframe incidents · Markdown · JSON