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Chargebee: API & UI Service Degradation In AU Region

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    On April 10, 2024, between 06:43 and 07:06 UTC, a code merge disrupted our API services and caused intermittent failures in the user interface (UI). These issues primarily affected a small subset of our customers located in Australia. The major spikes in the UI and API requests were observed between 07:00 and 07:03 UTC. However, our team quickly identified and resolved the problem, restoring both API and UI services to their normal functioning. We apologize for any inconvenience experienced by the impacted customers.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-10 07:33 UTC, resolved after 0 min, 1 update(s).

Title
API & UI Service Degradation In AU Region
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/xncpfybn7pst

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