# Chargebee: API & UI Service Degradation In AU Region

> Chargebee status incident “API & UI Service Degradation In AU Region” on 2024-04-10: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/xncpfybn7pst
Last updated: 2024-04-10T07:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-10 07:33 UTC · Resolved: 2024-04-10 07:33 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/xncpfybn7pst](https://status.chargebee.com/incidents/xncpfybn7pst)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-04-10 07:33 UTC: On April 10, 2024, between 06:43 and 07:06 UTC, a code merge disrupted our API services and caused intermittent failures in the user interface (UI). These issues primarily affected a small subset of our customers located in Australia. The major spikes in the UI and API requests were observed between 07:00 and 07:03 UTC. However, our team quickly identified and resolved the problem, restoring both API and UI services to their normal functioning. We apologize for any inconvenience experienced by the impacted customers.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-10 07:33 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/xncpfybn7pst
- Citation: Chargebee, “API & UI Service Degradation In AU Region” (2024-04-10 07:33 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/xncpfybn7pst (CC BY 4.0).
- Markdown link: `[Chargebee: API & UI Service Degradation In AU Region (2024-04-10)](https://rewindex.com/company/chargebee/incidents/xncpfybn7pst)`


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Canonical: https://rewindex.com/company/chargebee/incidents/xncpfybn7pst · Markdown: https://rewindex.com/company/chargebee/incidents/xncpfybn7pst.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/xncpfybn7pst · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:23.093Z