Outages by dayApril 17, 2024

Outages on April 17, 2024

UTC day 2024-04-17 (Apr 17, 2024, 00:00 to Apr 17, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

45incidents started

7labelled major or critical

28vendors with a new incident

10still open from earlier days

By vendor label: Critical 2 · Major 5 · Minor 32 · No impact listed 6 · 19 maintenance

Incidents started this day 45

Vendor	Incident	Impact	Started	Resolved	Status
Convex	Convex Service Interruption	Critical	00:45	00:56 (11 min)	resolved
InfluxData (InfluxDB Cloud)	Degraded query performance on AWS eu-central-1	Critical	07:24	13:57 (6.5 h)	resolved
Vanta	Erroneous changes to Employee assigned groups	Major	00:36	Apr 19, 2024, 13:57 (3 d)	resolved
Snyk	PDF Report downloads failing	Major	02:01	02:14 (13 min)	resolved
Dagster	dagster.plus redirect breaks login for some organizations	Major	13:20	13:53 (33 min)	resolved
Iterable	Login outage in US region	Major	15:16	15:57 (41 min)	resolved
Elastic Cloud	Heroku Integration Issues	Major	16:18	Apr 18, 2024, 01:20 (9.0 h)	resolved
Sinch	Delivery Issue Tigo - Panama	Minor	04:08	08:14 (4.1 h)	resolved
Twilio	SMS Delivery Delays to MPT Network in Myanmar	Minor	06:48	14:07 (7.3 h)	resolved
Twilio	Inbound SMS Delivery Failures to a Subset of Phone Numbers in Sweden	Minor	07:44	Apr 18, 2024, 07:41 (24 h)	resolved
Twilio	Outbound SMS Delivery Delays To Narwas Network In Oman	Minor	08:02	Apr 18, 2024, 13:23 (29 h)	resolved
Netlify	Increase in failing deploys	Minor	10:54	13:50 (2.9 h)	resolved
Contentful	Publishing delays for some Team tier customers	Minor	11:05	11:55 (50 min)	resolved
Twilio	SMS Delivery Delay to Mcel Network in Mozambique	Minor	11:25	23:58 (13 h)	resolved
Chargebee	Stripe Ideal Payment Failures In The EU region	Minor	13:18	13:18 (0 min)	resolved
Greenhouse	Errors Rejecting Candidates	Minor	13:24	15:52 (2.5 h)	resolved
Omni Analytics	Scheduled Dashboard Failures [European environment only]	Minor	13:44	18:40 (4.9 h)	resolved
Jina AI	High Model Latency	Minor	14:18	14:23 (5 min)	resolved
Vonage	Service Issue in Messages API Platform	Minor	14:19	14:26 (7 min)	resolved
Maven Central	Search results are out of date	Minor	15:01	Apr 18, 2024, 14:24 (23 h)	resolved
Twilio	Console Buy a Number Page Shows Something Went Wrong	Minor	15:49	20:04 (4.3 h)	resolved
Segment	Unify and Engage pipeline delay	Minor	15:51	20:25 (4.6 h)	resolved
MongoDB Atlas	Azure Cluster Delays Removing Nodes and Terminating Clusters	Minor	16:09	17:16 (1.1 h)	resolved
Codecov	Degraded performance	Minor	16:10	19:11 (3.0 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	16:22	22:38 (6.3 h)	resolved
Bitrise	Webhook delivery currently down	Minor	16:25	18:18 (1.9 h)	resolved
Twilio	SMS Delivery Delays To MTN Network in Nigeria and Uganda	Minor	16:42	22:05 (5.4 h)	resolved
Vonage	Uganda SMS - Delivery degradation towards MTN Uganda	Minor	16:49	21:58 (5.2 h)	resolved
Claude	Opus elevated error rate	Minor	16:55	17:12 (17 min)	resolved
Anthropic	Opus elevated error rate	Minor	16:55	17:12 (17 min)	resolved
Twilio	Toll Free Hosted Phone Numbers Orders Unable To Get into Carrier Processing State	Minor	17:45	Apr 18, 2024, 02:06 (8.3 h)	resolved
Scaleway	[Cockpit] Reconciliation after maintenance take more time than attended	Minor	18:18	Apr 19, 2024, 07:03 (37 h)	resolved
Vonage	USA SMS - Delivery reports degradation on a subset of Short Codes	Minor	18:52	20:21 (1.5 h)	resolved
Mapbox	Static images and tiles API	Minor	19:41	20:03 (23 min)	resolved
Twilio	SMS Delivery Report Delays to multiple network in the US for a Subset of Short Codes	Minor	19:42	22:48 (3.1 h)	resolved
Scaleway	Cannot push S3 logs to cockpit	Minor	20:01	May 14, 2024, 09:22 (27 d)	resolved
Codecov	Degraded performance	Minor	20:06	23:17 (3.2 h)	resolved
BigCommerce	Search Issues	Minor	21:30	Apr 22, 2024, 18:50 (5 d)	resolved
Scaleway	[AMS1] SD 94863 - SD 94880 are unreacheble	Minor	23:34	May 31, 2024, 09:36 (43 d)	resolved
Twilio	Outbound Whatsapp Failing in Flex	No impact listed	12:39	12:39 (0 min)	resolved
Pinecone	Delays for data appearing on the index metrics tab	No impact listed	15:00	15:00 (0 min)	resolved
Sinch	Delivery Issues - AT&T Mobility - US	No impact listed	17:30	18:03 (33 min)	resolved
Twilio	Voice Calls and Transfer/Mute Failures	No impact listed	17:32	18:51 (1.3 h)	resolved
Snowflake	AWS - Asia Pacific (Tokyo): INC0106687	No impact listed	21:01	23:01 (2.0 h)	resolved
Twilio	Twilio Degraded Billing Affecting Successful Account Payments	No impact listed	22:36	22:36 (0 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	Inbound Call Failures to Twilio Korean Phone Numbers	Minor	Apr 10, 2024, 09:17	Apr 22, 2024, 20:13 (12 d)	resolved
Scaleway	[COCKPIT] Scaleway metrics and logs ingestion was unavailable for nl-ams and pl-waw from 12:00 CEST to 13:00 CEST	Minor	Apr 15, 2024, 11:26	18:47 (2 d)	resolved
Sinch	Calling Degradation - China	Minor	Apr 15, 2024, 15:05	May 30, 2024, 03:16 (45 d)	resolved
Sinch	Delivery Issue Myanmar - MPT	Minor	Apr 16, 2024, 06:28	16:20 (34 h)	resolved
Vonage	Myanmar SMS - Delivery degradation towards MPT network	Minor	Apr 16, 2024, 06:58	Apr 18, 2024, 04:49 (46 h)	resolved
Sinch	Delivery Issue Ireland - Lycamobile	Minor	Apr 16, 2024, 16:37	15:05 (22 h)	resolved
Twilio	SMS Delivery Failures to Lycamobile Network in Ireland	Minor	Apr 16, 2024, 20:00	12:31 (17 h)	resolved
Bandwidth	Toll Free Messaging Verification Request Delays	Minor	Apr 16, 2024, 22:04	Apr 22, 2024, 12:43 (6 d)	resolved
GitHub Copilot	Incident with Copilot	Minor	Apr 16, 2024, 23:51	00:48 (57 min)	resolved
GitHub	Incident with Copilot	Minor	Apr 16, 2024, 23:51	00:48 (57 min)	resolved

Maintenance 19

Vendor	Incident	Impact	Started	Resolved	Status
Linode (Akamai)	[Scheduled] Scheduled Network Maintenance - CA-Central (Toronto)	Maintenance	04:00	08:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	04:00	09:00 (5.0 h)	resolved
Twilio	[Scheduled] Germany SMS Carrier Maintenance - Vodafone	Maintenance	04:00	05:00 (1.0 h)	resolved
Vonage	[Scheduled] Germany SMS - Planned Maintenance affecting Vodafone GmbH	Maintenance	04:00	05:00 (1.0 h)	resolved
Vonage	[Scheduled] Voice Oregon Data Center Maintenance	Maintenance	05:00	06:00 (1.0 h)	resolved
Scaleway	[Scheduled] Cockpit] Maintenance for Cockpit regionalisation of nl-ams and fr-par	Maintenance	08:00	14:00 (6.0 h)	resolved
Scaleway	[Scheduled] [Billing]- Freeze	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	09:00	10:30 (1.5 h)	resolved
Vonage	[Scheduled] Messages API maintenance	Maintenance	09:00	Apr 18, 2024, 17:00 (32 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSX) \| Operator Services \| Application and Database Maintenance \| PCR Number # PCRSDI-11075	Maintenance	09:30	17:30 (8.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking	Maintenance	13:00	14:00 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Synthetic monitoring probe upgrades in New York and San Francisco	Maintenance	14:30	16:00 (1.5 h)	resolved
Teleport	[Scheduled] Cloud Tenant Upgrade Scheduled	Maintenance	16:00	Apr 18, 2024, 10:00 (18 h)	resolved
Twilio	[Scheduled] Indonesia Account Security Carrier Partner Maintenance - Indosat Ooredoo Hutchision (IOH)	Maintenance	17:00	17:40 (40 min)	resolved
SparkPost	[Scheduled] Database maintenance - US region	Maintenance	17:45	21:45 (4.0 h)	resolved
LogRocket	[Scheduled] Streaming Data Export Maintenance	Maintenance	19:00	22:00 (3.0 h)	resolved
SparkPost	[Scheduled] Metrics database maintenance - EU region	Maintenance	20:00	Apr 18, 2024, 20:00 (24 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Apr 18, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	21:00	Apr 18, 2024, 00:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Convex, InfluxData (InfluxDB Cloud), Vanta, Snyk, Dagster, Iterable, Elastic Cloud, Sinch, Twilio, Netlify, Contentful, Chargebee.

Cite this

45 vendor-reported incidents started on 2024-04-17 (UTC) across 28 vendors, 7 labelled major or critical by the vendor.

Title: Outages on April 17, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-04-17 00:00 UTC
URL: https://rewindex.com/outages/2024-04-17

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