Outages by dayApril 16, 2024

Outages on April 16, 2024

UTC day 2024-04-16 (Apr 16, 2024, 00:00 to Apr 16, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

5labelled major or critical

22vendors with a new incident

10still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 20 · No impact listed 5 · 18 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Monday.com	Investigating reports of connectivity issues across accounts	Critical	15:09	17:12 (2.0 h)	resolved
ActiveCampaign	The ActiveCampaign API is degraded. Customer API calls and integrations will see increased 503 responses. Engineers are investigating.	Major	02:30	03:00 (30 min)	resolved
Monday.com	Investigating connectivity issues across accounts and devices	Major	09:12	10:24 (1.2 h)	resolved
BigCommerce	Errors in the store control panel	Major	20:57	21:37 (40 min)	resolved
Sentry	Error Ingestion Delays in EU region	Major	21:30	21:30 (0 min)	resolved
Vonage	USA SMS - delivery receipts degradation affecting Toll-Free numbers sending to T-Mobile	Minor	00:34	03:43 (3.1 h)	resolved
Sinch	Delivery Issue Myanmar - MPT	Minor	06:28	Apr 17, 2024, 16:20 (34 h)	resolved
Vonage	Myanmar SMS - Delivery degradation towards MPT network	Minor	06:58	Apr 18, 2024, 04:49 (46 h)	resolved
DigitalOcean	Multiple services down and API availability	Minor	08:12	11:08 (2.9 h)	resolved
Speechmatics	Degredation - Resolved	Minor	09:02	15:23 (6.3 h)	resolved
Xero	Global: New Invoicing - Approve buttons not loading for some customers	Minor	10:24	14:44 (4.3 h)	resolved
Twilio	SMS Delivery Delays to Vodacom Tanzania	Minor	10:49	23:51 (13 h)	resolved
Twilio	Delayed Push Notifications for Twilio Engage	Minor	12:26	14:25 (2.0 h)	resolved
Twilio	Customers Unable to Update Functions & Assets Configuration	Minor	13:15	15:15 (2.0 h)	resolved
Stripe	Connect page errors	Minor	14:18	20:49 (6.5 h)	resolved
Snyk	Fix PRs for NPM Projects are currently degraded	Minor	14:42	16:24 (1.7 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	16:20	16:21 (1 min)	resolved
Sinch	Delivery Issue Ireland - Lycamobile	Minor	16:37	Apr 17, 2024, 15:05 (22 h)	resolved
Deepgram	[Deepgram API] Elevated Batch Error Rates	Minor	17:20	17:22 (2 min)	resolved
MessageBird (Bird)	Missing WhatsApp Templates in Engagement Platform Inbox	Minor	19:38	21:53 (2.3 h)	resolved
Twilio	SMS Delivery Failures to Lycamobile Network in Ireland	Minor	20:00	Apr 17, 2024, 12:31 (17 h)	resolved
Squarespace	Increased latency for domain operations	Minor	20:44	21:38 (54 min)	resolved
Bandwidth	Toll Free Messaging Verification Request Delays	Minor	22:04	Apr 22, 2024, 12:43 (6 d)	resolved
GitHub Copilot	Incident with Copilot	Minor	23:51	Apr 17, 2024, 00:48 (57 min)	resolved
GitHub	Incident with Copilot	Minor	23:51	Apr 17, 2024, 00:48 (57 min)	resolved
Confluent	Some customers in AWS us-east-2 may experience elevated latency and timeouts with Schema Registry	No impact listed	01:35	03:18 (1.7 h)	resolved
Hex	Platform instability	No impact listed	13:46	14:25 (39 min)	resolved
DigitalOcean	Keys for Object storage	No impact listed	15:00	15:00 (0 min)	resolved
Bugsnag	Delays in Unity and Default event processing	No impact listed	15:06	15:52 (46 min)	resolved
Codecov	Degraded Performance	No impact listed	23:25	19:00 (-265 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	Inbound Call Failures to Twilio Korean Phone Numbers	Minor	Apr 10, 2024, 09:17	Apr 22, 2024, 20:13 (12 d)	resolved
Sinch	Delivery Issue France - Legos France	Minor	Apr 12, 2024, 09:50	06:11 (4 d)	resolved
Scaleway	[COCKPIT] Scaleway metrics and logs ingestion was unavailable for nl-ams and pl-waw from 12:00 CEST to 13:00 CEST	Minor	Apr 15, 2024, 11:26	Apr 17, 2024, 18:47 (2 d)	resolved
Sinch	Calling Degradation - China	Minor	Apr 15, 2024, 15:05	May 30, 2024, 03:16 (45 d)	resolved
Sinch	Delivery Issue Equatorial Guinea - Orange	Minor	Apr 15, 2024, 19:26	13:25 (18 h)	resolved
Pinecone	Some read operations failing	Minor	Apr 15, 2024, 22:30	00:32 (2.0 h)	resolved
Smartsheet	Dashboard Loading Issues	Minor	Apr 15, 2024, 22:38	00:38 (2.0 h)	resolved
Twilio	SMS and MMS Delivery Delays and Failures to T-Mobile Network in the US	Minor	Apr 15, 2024, 23:11	03:09 (4.0 h)	resolved
Plivo	SMS 10DLC delivery delay towards T-mobile numbers in US	Minor	Apr 15, 2024, 23:14	13:01 (14 h)	resolved
Plivo	Delivery delays on inbound/outbound Tollfree SMS towards T-Mobile in US	Minor	Apr 15, 2024, 23:32	03:34 (4.0 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Keeper	[Scheduled] US Production maintenance	Maintenance	01:15	02:15 (1.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	02:30	05:00 (2.5 h)	resolved
Twilio	[Scheduled] United States Account Security Carrier Partner Maintenance - Verizon Wireless	Maintenance	03:00	09:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11056	Maintenance	06:00	10:00 (4.0 h)	resolved
Scaleway	[Scheduled] [Cockpit] Maintenance for Cockpit regionalisation	Maintenance	08:00	14:00 (6.0 h)	resolved
Scaleway	[Scheduled] [Billing]- Freeze	Maintenance	08:00	09:51 (1.9 h)	resolved
Coralogix	[Scheduled] Kafka infrastructure upgrade - AP2 (ap-southeast-1)	Maintenance	08:00	12:00 (4.0 h)	resolved
DigitalOcean	[Scheduled] NYC Network Maintenance	Maintenance	11:00	13:00 (2.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	12:00	13:01 (1.0 h)	resolved
Twilio	[Scheduled] Twilio Emergency Interconnect Maintenance (Australia)	Maintenance	14:00	19:00 (5.0 h)	resolved
Twilio	[Scheduled] Twilio Emergency Voice Maintenance (Australia)	Maintenance	14:00	19:00 (5.0 h)	resolved
Linode (Akamai)	[Scheduled] Scheduled Emergency Network Maintenance - AP-South (Singapore)	Maintenance	15:00	19:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	Apr 17, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Apr 17, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Twilio Emergency Voice Maintenance (Australia)	Maintenance	21:43	not resolved	unknown
Twilio	[Scheduled] Twilio Emergency Interconnect Maintenance (Australia)	Maintenance	21:44	not resolved	unknown
SparkPost	[Scheduled] Database Maintenance - US region	Maintenance	22:00	Apr 17, 2024, 02:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Monday.com, ActiveCampaign, BigCommerce, Sentry, Vonage, Sinch, DigitalOcean, Speechmatics, Xero, Twilio, Stripe, Snyk.

Cite this

30 vendor-reported incidents started on 2024-04-16 (UTC) across 22 vendors, 5 labelled major or critical by the vendor.

Title: Outages on April 16, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-04-16 00:00 UTC
URL: https://rewindex.com/outages/2024-04-16

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