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CompaniesXeroMonthly reportsApril 2024

Xero in April 2024: incidents, uptime and changes

9incidents posted
4labelled major or critical
99.58%free of major/critical
98.41%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 58 min, incident time 11 h 23 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 3 · No impact listed 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
UK: Xero Tax - Customers unable to create or reload filingsMajor57 minresolved04-08
Global: V2 Reports - Some customers unable to load reportsMajor1.3 hresolved04-09
NZ: GST- Some customers cannot file GST returns to IRDMajor35 minresolved04-15
Global - Reports in Xero defaulting to wrong datesMajor10 minresolved04-22

Other incidents 5

IncidentImpactStartedDurationStatusDay
NZ: XPM - Some users are unable to access Job ManagerMinor1.7 hresolved04-03
Global: Security Questions - Showing incorrectlyNo impact listed0 minresolved04-08
Hubdoc - Some users are unable to publish documents in HubdocMinor2.4 hresolved04-11
Global: New Invoicing - Approve buttons not loading for some customersMinor4.3 hresolved04-16
Global: Some customers are experiencing errors using Chrome on a MacBookNo impact listed1.7 hresolved04-22

Maintenance 1

Show scheduled maintenance

Cite this

Xero posted 9 status incidents in April 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in April 2024
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2024/04

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