# Xero in April 2024: incidents, uptime and changes

> Xero in April 2024: 9 incidents on its status page (4 major or critical), 99.58% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 9 (major/critical: 4) · Maintenance: 1
- By vendor impact label: major 4, minor 3, none 2
- Uptime (vendor-reported): 99.58% free of major/critical incidents, 98.41% free of any incident; outage time 2 h 58 min, incident time 11 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/xero/2024/03.md) · Next: [May 2024](https://rewindex.com/company/xero/2024/05.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [UK: Xero Tax - Customers unable to create or reload filings](https://rewindex.com/company/xero/incidents/rpr23s017948.md) | major | 2024-04-08 15:08 UTC | 2024-04-08 16:05 UTC | 57 min | resolved |
| [Global: V2 Reports - Some customers unable to load reports](https://rewindex.com/company/xero/incidents/p912tvqcmssc.md) | major | 2024-04-09 23:07 UTC | 2024-04-10 00:23 UTC | 1.3 h | resolved |
| [NZ: GST- Some customers cannot file GST returns to IRD](https://rewindex.com/company/xero/incidents/2955mnp738gd.md) | major | 2024-04-15 22:37 UTC | 2024-04-15 23:12 UTC | 35 min | resolved |
| [Global - Reports in Xero defaulting to wrong dates](https://rewindex.com/company/xero/incidents/kzlgp3sqfjrt.md) | major | 2024-04-22 22:09 UTC | 2024-04-22 22:19 UTC | 10 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [NZ: XPM - Some users are unable to access Job Manager](https://rewindex.com/company/xero/incidents/rwr63fys3jch.md) | minor | 2024-04-03 23:28 UTC | 2024-04-04 01:08 UTC | 1.7 h | resolved |
| [UK: Xero Tax - Customers unable to create or reload filings](https://rewindex.com/company/xero/incidents/rpr23s017948.md) | major | 2024-04-08 15:08 UTC | 2024-04-08 16:05 UTC | 57 min | resolved |
| [Global: Security Questions - Showing incorrectly](https://rewindex.com/company/xero/incidents/m09g5wtslvqp.md) | none | 2024-04-08 22:41 UTC | 2024-04-08 22:41 UTC | 0 min | resolved |
| [Global: V2 Reports - Some customers unable to load reports](https://rewindex.com/company/xero/incidents/p912tvqcmssc.md) | major | 2024-04-09 23:07 UTC | 2024-04-10 00:23 UTC | 1.3 h | resolved |
| [Hubdoc - Some users are unable to publish documents in Hubdoc](https://rewindex.com/company/xero/incidents/h1rd3tm4yzjy.md) | minor | 2024-04-11 00:52 UTC | 2024-04-11 03:17 UTC | 2.4 h | resolved |
| [NZ: GST- Some customers cannot file GST returns to IRD](https://rewindex.com/company/xero/incidents/2955mnp738gd.md) | major | 2024-04-15 22:37 UTC | 2024-04-15 23:12 UTC | 35 min | resolved |
| [Global: New Invoicing - Approve buttons not loading for some customers](https://rewindex.com/company/xero/incidents/mhm53f2ld6fz.md) | minor | 2024-04-16 10:24 UTC | 2024-04-16 14:44 UTC | 4.3 h | resolved |
| [Global: Some customers are experiencing errors using Chrome on a MacBook](https://rewindex.com/company/xero/incidents/589yngmsvf2k.md) | none | 2024-04-22 03:40 UTC | 2024-04-22 05:24 UTC | 1.7 h | resolved |
| [Global - Reports in Xero defaulting to wrong dates](https://rewindex.com/company/xero/incidents/kzlgp3sqfjrt.md) | major | 2024-04-22 22:09 UTC | 2024-04-22 22:19 UTC | 10 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Xero Central is unavailable due to scheduled maintenance](https://rewindex.com/company/xero/incidents/bgx6jyddt571.md) | maintenance | 2024-04-21 07:00 UTC | 2024-04-21 10:00 UTC | 3.0 h | resolved |

## Cite this

Xero posted 9 status incidents in April 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2024/04
- Citation: Xero, “Xero in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2024/04 (CC BY 4.0).
- Markdown link: `[Xero: Xero in April 2024 (2024-04-01)](https://rewindex.com/company/xero/2024/04)`


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Canonical: https://rewindex.com/company/xero/2024/04 · Markdown: https://rewindex.com/company/xero/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:04.466Z