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CompaniesBigCommerceMonthly reportsApril 2024

BigCommerce in April 2024: incidents, uptime and changes

11incidents posted
1labelled major or critical
99.90%free of major/critical
83.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 40 min, incident time 5.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 7 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Errors in the store control panelMajor40 minresolved04-16

Other incidents 10

IncidentImpactStartedDurationStatusDay
Intermittent Availability IssuesMinor24 minresolved04-02
Product CSV Export issuesMinor2.2 hresolved04-03
Availability IssueMinor29 minresolved04-05
Intermittent Availability IssuesMinor20 minresolved04-09
Availability IssueNo impact listed0 minresolved04-15
Search IssuesMinor5 dresolved04-17
Availability IssuesMinor14 minresolved04-19
Intermittent Availability IssuesNo impact listed0 minresolved04-19
Webhooks DelayNo impact listed1.5 hresolved04-23
Intermittent Availability IssuesMinor30 minresolved04-23

Cite this

BigCommerce posted 11 status incidents in April 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in April 2024
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2024/04

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