Outages by dayApril 19, 2024

Outages on April 19, 2024

UTC day 2024-04-19 (Apr 19, 2024, 00:00 to Apr 19, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

37incidents started

7labelled major or critical

26vendors with a new incident

14still open from earlier days

By vendor label: Critical 4 · Major 3 · Minor 22 · No impact listed 8 · 12 maintenance

Incidents started this day 37

Vendor	Incident	Impact	Started	Resolved	Status
Red Hat (incl. Quay.io)	access.redhat.com - Support Cases Outage	Critical	06:58	07:10 (12 min)	resolved
Red Hat (incl. Quay.io)	access.redhat.com - Support Cases Outage	Critical	12:02	12:04 (2 min)	resolved
Census	Some users unable to log in to Census UI	Critical	16:23	17:22 (1.0 h)	resolved
Sentry	The Issues view in Sentry UI is intermittently unavailable for US customers. We're currently investigating the root cause.	Critical	21:50	22:25 (35 min)	resolved
Canva	Some users may experience color discrepancies on downloaded designs.	Major	03:09	05:30 (2.4 h)	resolved
MessageBird (Bird)	Unable to Display Product Catalogs	Major	16:53	17:20 (27 min)	resolved
Squarespace	Migration delays caused by domain forwarding	Major	17:00	17:19 (19 min)	resolved
Confluent	Experiencing performance degradation in Basic and Standard Kafka Clusters in GCP asia-east1 region	Minor	06:58	10:20 (3.4 h)	resolved
Twilio	SMS Delivery Delays from a subset of Twilio Short Codes to T-Mobile USA Numbers	Minor	08:43	12:00 (3.3 h)	resolved
BigCommerce	Availability Issues	Minor	11:44	11:58 (14 min)	resolved
Canva	White elements are turning black when used in a design	Minor	12:08	Apr 20, 2024, 05:48 (18 h)	resolved
Help Scout	Connection Issues	Minor	14:20	16:42 (2.4 h)	resolved
Heap	Heap Connect Sync Delays	Minor	15:17	16:20 (1.1 h)	resolved
Sinch	Delivery Issue Brazil - Claro	Minor	15:46	19:45 (4.0 h)	resolved
Twilio	SMS Delivery Report Delays to Multiple Networks in the US from a Subset of Short Codes	Minor	16:00	18:51 (2.9 h)	resolved
v0	Elevated Edge Function & Middleware 500 errors in iad	Minor	17:47	20:00 (2.2 h)	resolved
Vercel	Elevated Edge Function & Middleware 500 errors in iad	Minor	17:47	20:00 (2.2 h)	resolved
Netlify	Increased error with Edge Functions across the CDN	Minor	18:17	19:10 (53 min)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Potential delay in delivery of DR \| TT# MNOC-52864	Minor	19:28	Apr 20, 2024, 02:52 (7.4 h)	resolved
Baseten	Increased latencies in us-east	Minor	19:29	19:29 (0 min)	resolved
ActiveCampaign	Customer may be unable to load the email editor	Minor	19:30	20:22 (52 min)	resolved
Mixpanel	Temporary data ingestion delay	Minor	19:44	22:43 (3.0 h)	resolved
Vonage	Ecuador SMS - Degradation affecting Otecel S.A. (Movistar)	Minor	19:46	Apr 20, 2024, 23:13 (27 h)	resolved
Segment	A small Percent of destinations are experiencing lag delivering events to their integrations	Minor	20:06	20:21 (15 min)	resolved
Coralogix	An AWS regional incident - Coralogix US Ohio region	Minor	20:22	23:50 (3.5 h)	resolved
Klaviyo	Intermittent Klaviyo Inaccessibility	Minor	20:40	Apr 20, 2024, 00:17 (3.6 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Burkina Faso	Minor	21:19	Apr 20, 2024, 01:06 (3.8 h)	resolved
Twingate	Recent DNS Activity Unavailable	Minor	21:45	22:04 (20 min)	postmortem
Twilio	SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes	Minor	22:30	Apr 20, 2024, 06:58 (8.5 h)	resolved
Twilio	Lag Delivering Events in Event Streams	No impact listed	03:27	03:27 (0 min)	resolved
Twilio	Twilio Error Log Data Issue	No impact listed	05:37	05:37 (0 min)	resolved
SparkPost	Signals Analytics reports are slow to load	No impact listed	14:10	Apr 23, 2024, 17:01 (4 d)	resolved
Twilio	Increased number of HTTP 503 errors on Verify V2 API	No impact listed	14:25	14:38 (13 min)	resolved
ActiveCampaign	Engineers have identified an issue with apparent changes to gmail spam filtering. Some emails are being delivered into spam folders with a warning message. Engineers are actively investigating the matter to resolve it promptly.	No impact listed	16:37	20:00 (3.4 h)	resolved
RevenueCat	Issues with login	No impact listed	16:42	19:00 (2.3 h)	resolved
Cloudinary	UI is down.	No impact listed	18:38	18:38 (0 min)	resolved
BigCommerce	Intermittent Availability Issues	No impact listed	21:30	21:30 (0 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Vanta	Erroneous changes to Employee assigned groups	Major	Apr 17, 2024, 00:36	13:57 (3 d)	resolved
Scaleway	[Cockpit] Grafana Logs datasources are not working	Major	Apr 18, 2024, 20:22	Apr 22, 2024, 17:05 (4 d)	resolved
Sinch	Calling Degradation - China	Minor	Apr 15, 2024, 15:05	May 30, 2024, 03:16 (45 d)	resolved
Bandwidth	Toll Free Messaging Verification Request Delays	Minor	Apr 16, 2024, 22:04	Apr 22, 2024, 12:43 (6 d)	resolved
Scaleway	[Cockpit] Reconciliation after maintenance take more time than attended	Minor	Apr 17, 2024, 18:18	07:03 (37 h)	resolved
Scaleway	Cannot push S3 logs to cockpit	Minor	Apr 17, 2024, 20:01	May 14, 2024, 09:22 (27 d)	resolved
BigCommerce	Search Issues	Minor	Apr 17, 2024, 21:30	Apr 22, 2024, 18:50 (5 d)	resolved
Scaleway	[AMS1] SD 94863 - SD 94880 are unreacheble	Minor	Apr 17, 2024, 23:34	May 31, 2024, 09:36 (43 d)	resolved
Scaleway	[Serverless Functions/Containers - NL-AMS] Network connectivity issues	Minor	Apr 18, 2024, 08:30	Apr 24, 2024, 11:23 (6 d)	resolved
Scaleway	[Network]-Slow response of DHCP and DNS in VPC on FR-PAR-1	Minor	Apr 18, 2024, 12:16	08:56 (21 h)	resolved
MessageBird (Bird)	SMS Campaigns Using Navigator are Failing	Minor	Apr 18, 2024, 18:30	16:41 (22 h)	resolved
Sinch	Delivery Issue Malitel - Mali	Minor	Apr 18, 2024, 20:14	06:15 (10 h)	resolved
Scaleway	[Webhosting] Blacklisted SMTP from Microsoft	Minor	Apr 18, 2024, 22:16	Sep 9, 2024, 12:49 (144 d)	resolved
SparkPost	Data processing delays	No impact listed	Apr 18, 2024, 17:09	02:46 (9.6 h)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] Crusoe Cloud WAN Network Maintenance	Maintenance	02:00	06:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	05:00	09:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile USA	Maintenance	05:00	11:00 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	05:00	09:00 (4.0 h)	resolved
Twilio	[Scheduled] Canada Account Security Service Partner Maintenance	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Partner Maintenance	Maintenance	06:30	08:00 (1.5 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting Pre-Registered Brands	Maintenance	06:30	08:00 (1.5 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	09:00	12:00 (3.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	09:01	10:31 (1.5 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - T-Mobile	Maintenance	10:00	Apr 20, 2024, 07:49 (22 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for P24 - Santander	Maintenance	22:00	Apr 20, 2024, 06:00 (8.0 h)	resolved
Expo	[Scheduled] iOS Build Service Maintenance	Maintenance	23:45	Apr 20, 2024, 00:38 (53 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Census, Sentry, Canva, MessageBird (Bird), Squarespace, Confluent, Twilio, BigCommerce, Help Scout, Heap, Sinch.

Cite this

37 vendor-reported incidents started on 2024-04-19 (UTC) across 26 vendors, 7 labelled major or critical by the vendor.

Title: Outages on April 19, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-04-19 00:00 UTC
URL: https://rewindex.com/outages/2024-04-19

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