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CompaniesSinchMonthly reportsApril 2024

Sinch in April 2024: incidents, uptime and changes

60incidents posted
2labelled major or critical
99.17%free of major/critical
21.03%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 5 h 57 min, incident time 23.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 55 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Delivery Issue Mali - MalitelMajor4.9 hresolved04-13
Delivery Issue Mali - MalitelMajor1.0 hresolved04-21

Other incidents 58

IncidentImpactStartedDurationStatusDay
MMS MO DelaysNo impact listed0 minresolved04-02
Delivery Issue Pakistan - TelenorMinor35 hresolved04-03
Delivery Issues Norway-OneCallMinor4.9 hresolved04-04
Delivery Issues - Celcom MalaysiaMinor15 hresolved04-04
Delivery Report Degradation - AT&T USAMinor11 hresolved04-04
Delivery Issue Paraguay - TigoMinor2.5 hresolved04-04
Delivery Issue Iraq - ZainMinor30 minresolved04-05
Delivery Degradation - Freedom Mobile & Sasktel - CanadaMinor2.3 hresolved04-05
Delivery Issue Turkey - VodafoneMinor4.7 hresolved04-05
Delivery Issue Germany - LycamobileMinor4.3 hresolved04-07
Delivery Issue Brazil - ClaroMinor4.1 hresolved04-07
Delivery Issue Isle of Man - Manx TelecomMinor2.2 hresolved04-07
Delivery Issue Paraguay - TigoMinor3.0 hresolved04-07
Delivery Issue Netherlands - OdidoMinor5.4 hresolved04-08
Delivery Issue Switzerland - Lycamobile-CHMinor47 hresolved04-08
Delivery Issue United Kingdom - SkyMobileMinor7.2 hresolved04-08
Provisioning API - Degraded performanceMinor2.0 hresolved04-08
MMS MO DelaysMinor3.0 hresolved04-08
Delivery Issue Germany- LycamobileMinor31 hresolved04-09
Delivery Issue Mali - MalitelMinor4.0 hresolved04-09
Delivery Issue Chile - TelefonicaMinor9.8 hresolved04-10
Delivery Issue Nigeria - 9MobileMinor6.9 hresolved04-11
Delivery Issues Mali - MalitelMinor2.4 hresolved04-11
Delivery Issue Myanmar - MPT MMMinor9.9 hresolved04-12
Contact Pro user interfaces are not accessible.Minor31 minresolved04-12
Delivery Issue France - Legos FranceMinor4 dresolved04-12
Calling Degradation - ChinaMinor45 dresolved04-15
Delivery Issue Equatorial Guinea - OrangeMinor18 hresolved04-15
Delivery Issue Myanmar - MPTMinor34 hresolved04-16
Delivery Issue Ireland - LycamobileMinor22 hresolved04-16
Delivery Issue Tigo - PanamaMinor4.1 hresolved04-17
Delivery Issues - AT&T Mobility - USNo impact listed33 minresolved04-17
Delivery Issue Tigo - ParaguayMinor1.9 hresolved04-18
Service degradation - US Short Code Campaigns and US 10DLC Campaigns on customer dashboardMinor1.4 hresolved04-18
Delivery Issue Reunion - AlticeMinor1.8 hresolved04-18
Delivery Issue Malitel - MaliMinor10 hresolved04-18
Delivery Issue Brazil - ClaroMinor4.0 hresolved04-19
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR | TT# MNOC-52864Minor7.4 hresolved04-19
Site US7 - Partial outageMinor2.8 hresolved04-21
Delivery Issue - Myanmar - MPT MMMinor19 hresolved04-22
Service Degradation - Customer DashboardMinor2.8 hresolved04-22
Delivery Issue Reunion - Orange ReunionMinor2.3 hresolved04-23
Delivery Issue Mayotte - Orange MayotteMinor2.0 hresolved04-23
Delivery Issue Belgium - VOOmobileMinor2.5 hresolved04-23
Delivery Issue Myanmar - MPTMinor6.4 hresolved04-23
Service Degradation - Customer DashboardMinor7.7 hresolved04-23
Sinch Incident - Degradation to V-SMS servicesMinor50 minresolved04-24
Delivery Issue Brazil - ClaroMinor9.7 hresolved04-24
Number Provisioning DegradationMinor15 dresolved04-24
Delivery Issue Myanmar - MPTMinor6 dresolved04-25
Delivery Issue Kenya - Bharti Airtel KenyaMinor1.4 hresolved04-25
Delivery Issue Brazil - ClaroMinor3 dresolved04-25
Delivery Issue Nigeria - Glo MobileMinor20 hresolved04-26
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-52993Minor7.8 hresolved04-26
Delivery Issue Brazil - Algar TelecomMinor43 hresolved04-26
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53002Minor8.0 hresolved04-27
Delivery Issue - United StatesMinor7.0 hresolved04-30
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53056No impact listed2.8 hresolved04-30

Maintenance 65

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Cite this

Sinch posted 60 status incidents in April 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in April 2024
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2024/04

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