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CompaniesSinchMonthly reportsMarch 2024

Sinch in March 2024: incidents, uptime and changes

53incidents posted
3labelled major or critical
79.78%free of major/critical
34.94%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6.3 days, incident time 20.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 48 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
[Campaigns] Services are not availableCritical4.1 hresolved03-28
Delivery Issue Sierra Leone - AfricellMajor6 dresolved03-18
Delivery issues Gambia - AfricellMajor4.5 hresolved03-22

Other incidents 50

IncidentImpactStartedDurationStatusDay
Dashbord Notification - Message searchMinor13 minresolved03-01
Delivery Issue USA - US CellularMinor3.1 hresolved03-01
Sinch Elastic SIP Trunking - Incident - Call Records in UIMinor3.6 hresolved03-01
Delivery Issue - Claro BrazilMinor3.0 hresolved03-03
Scheduled Maintenance Vivo Brazil Carrier.No impact listed4.9 hresolved03-04
Delivery Issue - Claro BrazilMinor4.6 hresolved03-05
Delivery issues - United Kingdom 3UK, LycamobileMinor9 dresolved03-05
Service Degradation - Customer DashboardMinor4.2 hresolved03-05
Delivery issues US - Verizon - MMS MOMinor1.8 hresolved03-08
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR Traffic | TT# MNOC-52263Minor33 minresolved03-09
Delivery Issue New Zealand - 2degreesMinor9.3 hresolved03-11
Delivery Issue Netherlands - OdidoMinor4.3 hresolved03-12
Delivery Issue - Globe PhilippinesMinor4.2 hresolved03-13
Delivery Issue Sierra Leone - AfricellMinor5.9 hresolved03-13
Delivery Issue Germany - Telekom GermanyMinor56 minresolved03-13
Sinch Deactivation File Service degradation - T-mobile USMinor9 dresolved03-13
Delivery Issue - United StatesMinor6.2 hresolved03-13
Delivery Issue Congo DR - Africell DRCMinor4.6 hresolved03-13
Delivery Issue Germany - Telekom GermanyMinor1.8 hresolved03-14
Delivery Issue Sierra Leone - Africell Sierra LeoneMinor12 hresolved03-14
Delivery Issue Sweden - TeliaMinor14 hresolved03-14
Delivery Issue Réunion - Telco OIMinor49 minresolved03-14
Delivery Issue - NigeriaMinor5 dresolved03-14
[Campaigns] Connection issues with some providersMinor26 minresolved03-15
Delivery Issue Philippines - SmartMinor12 hresolved03-15
Delivery Issue Peru - BitelMinor7.8 hresolved03-15
Delivery Issue Netherlands - OdidoMinor1.2 hresolved03-15
Delivery Issue Mexico-Telefonica MXMinor6.8 hresolved03-15
Delivery Issue Mali - MalitelMinor1.1 hresolved03-15
Delivery Issue Nigeria - MTN NigeriaMinor18 minresolved03-16
Delivery Issue Mali - MalitelMinor4.1 hresolved03-16
Delivery Issue Mali - MalitelMinor21 hresolved03-17
Delivery Issue Philippines - SmartMinor44 hresolved03-17
Delivery Issue Mexico - AT&TMinor9.4 hresolved03-17
Delivery Issue Equatorial Guinea - OrangeMinor12 hresolved03-18
Delivery Issue Netherlands - OdidoMinor6.8 hresolved03-19
Delivery Issue Singapore - SingTelMinor2.4 hresolved03-19
Delivery Issue France - NRJ MobileMinor1.4 hresolved03-20
Service degradation - Analytics on customer dashboardNo impact listed0 minresolved03-21
Delivery Issue Philippines - SmartMinor45 hresolved03-21
Delivery Issue Singapore - M1Minor4.9 hresolved03-21
Delivery Issue Togo - MoovMinor2.1 hresolved03-21
Delivery Issue IndiaMinor3.9 hresolved03-21
Delivery Issues - TurkeyMinor7.3 hresolved03-21
Delivery Issue Pakistan - TelenorMinor1.5 hresolved03-21
Delivery Issue - Philippines - SmartMinor2.0 hresolved03-24
Delivery Issue - Philippines - SmartMinor20 hresolved03-25
DI MMS 365 - MM7 | Operator Services | Delay in delivery of Multimedia messages | TT#MNOC-52510Minor3.9 hresolved03-28
Delivery Issue Nigeria - 9MobileMinor4.5 hresolved03-29
Delivery issues Gambia - AfricellMinor3.8 hresolved03-31

Maintenance 92

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Sinch posted 53 status incidents in March 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in March 2024
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2024/03

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