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CompaniesSinchMonthly reportsFebruary 2024

Sinch in February 2024: incidents, uptime and changes

60incidents posted
3labelled major or critical
74.56%free of major/critical
35.01%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7.4 days, incident time 18.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 52 · No impact listed 5

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Delivery Issue France - Coriolis TelecomMajor48 dresolved02-09
Message Manager - DegradationMajor2.5 hresolved02-14
Calling Services - Performance Degradation on US-EASTMajor9.0 hresolved02-20

Other incidents 57

IncidentImpactStartedDurationStatusDay
Delivery Issue Turkey - TurkcellMinor12 hresolved02-01
Delivery Issue Dominican Republic - AlticeMinor3.9 hresolved02-01
Delivery issue - Bolivia - EntelMinor5.1 hresolved02-02
Sinch Post-Incident Notification - Degradation towards The United States(SMS)No impact listed0 minresolved02-02
Delivery Issue Mali - MalitelMinor1.8 hresolved02-03
Delivery Issue Iraq - AsiacellMinor1.3 hresolved02-04
Delayed Delivery Receipts - USMinor2.0 hresolved02-05
Sinch EST intermittent call completion issuesNo impact listed3.1 hresolved02-06
Delivery Issue Brazil - ClaroMinor59 minresolved02-07
Delivery Issue Brazil - ClaroMinor4.3 hresolved02-07
Delivery Issue Pakistan - JazzMinor2 dresolved02-08
Delivery Issue Sweden - Tele2ComviqMinor5.0 hresolved02-08
Delivery Issue ColombiaMinor5.6 hresolved02-08
Delivery Issue Sweden - Tele2ComviqMinor1.9 hresolved02-09
Delivery Issue Netherlands - OdidoMinor1.2 hresolved02-09
Delivery Issue Chile - TelefonicaMinor11 hresolved02-10
Delivery Issue Brazil - ClaroMinor1.2 hresolved02-11
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-51898No impact listed3.8 hresolved02-11
Delivery Issue Sweden - Tele2Minor2.6 hresolved02-12
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-51912No impact listed4.2 hresolved02-13
Provisioning API & Whatsapp template management - Degraded performanceMinor31 minresolved02-13
Provisioning API & Whatsapp template management - Degraded performanceMinor1.7 hresolved02-13
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-51930Minor10 hresolved02-13
Delivery Issue Congo (DRC) - AfricellMinor1.2 hresolved02-13
Delivery Issue Australia - VodafoneMinor8.9 hresolved02-14
Delivery Issue Mongolia - MobiComMinor3.0 hresolved02-14
Delivery Issues Sweden - TelenorMinor1.5 hresolved02-15
Performance degradation - Norway - Telia, OneCallMinor2.8 hresolved02-15
Delivery Issue France - Orange FRMinor4.0 hresolved02-15
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-51967No impact listed8.5 hresolved02-15
Delivery Issue USA - US-CellularMinor5.0 hresolved02-16
Delivery Issue Turkey - Avea, Turkcell, KKTC Telsim, KKTCell and Vodafone TurkeyMinor3.0 hresolved02-16
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT# MNOC-51993Minor6.7 hresolved02-16
Delivery Issue Venezuela - DigitelMinor1.3 hresolved02-18
Delivery Issue Malaysia - CelcomMinor6.9 hresolved02-19
Delivery Issue Qatar - Ooredoo and VodafoneMinor4.9 hresolved02-19
Delivery Issue United Kingdom - VodafoneMinor3.6 hresolved02-21
Delivery Issues Sweden - Tele2Minor2.5 hresolved02-21
Sinch Deactivation File Service IssueMinor2.7 hresolved02-21
Delivery Issues - AT&T Mobility - USMinor8.4 hresolved02-22
Delivery Issue Mexico - TelefonicaMinor9.5 hresolved02-22
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-52085Minor9.5 hresolved02-23
Delivery Issue Djibouti - EvatisMinor16 hresolved02-25
Delivery Issue Kenya - SafaricomMinor2.2 hresolved02-25
Delivery Issues - AT&T Mobility - USMinor14 hresolved02-26
Performance degradation - US1 and US2 Legacy SMS APIMinor3 dresolved02-26
Delivery Issue Malaysia - CelcomMinor1.3 hresolved02-26
Delivery Issue France - Orange FranceMinor2.6 hresolved02-26
Delivery Issue Brazil - ClaroMinor20 hresolved02-26
DI SMS 365 (SMSx) | Operator Services | Delay in delivery of DR Traffic | TT#MNOC-52111Minor17 hresolved02-26
Delivery Issue United Kingdom - O2Minor3.0 hresolved02-27
Delivery Issue Norway - TeliaMinor4.1 hresolved02-27
Delivery Issue Iceland - Vodafone IcelandMinor1.3 hresolved02-27
DI SMS 365(iSMS) | Operator Services | Potential delay in delivery of MO, MT and DLR | TT# MNOC-52124Minor33 minresolved02-27
Delivery Issue ColombiaMinor5.8 hresolved02-27
Delivery Issue Sierra Leone - Africell Sierra LeoneMinor1.1 hresolved02-27
Delivery Issue Singapore - Simba TelecomMinor2.4 hresolved02-29

Maintenance 62

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Cite this

Sinch posted 60 status incidents in February 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in February 2024
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2024/02

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