Outages by dayFebruary 13, 2024

Outages on February 13, 2024

UTC day 2024-02-13 (Feb 13, 2024, 00:00 to Feb 13, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

52incidents started

12labelled major or critical

29vendors with a new incident

16still open from earlier days

By vendor label: Critical 2 · Major 10 · Minor 28 · No impact listed 12 · 29 maintenance

Incidents started this day 52

Vendor	Incident	Impact	Started	Resolved	Status
Amplitude	https://analytics.amplitude.com is down	Critical	06:05	09:16 (3.2 h)	resolved
Trello	Trello is slow or unavailable	Critical	09:30	11:46 (2.3 h)	postmortem
Scaleway	API GW down in FR-PAR	Major	00:27	Feb 21, 2024, 09:59 (8 d)	resolved
New Relic	New Relic UI Irregularities in US Region	Major	06:33	07:44 (1.2 h)	resolved
Scaleway	[1.23 cluster]- On fr-par some node are experiencing boot problem	Major	09:21	14:13 (4.9 h)	resolved
Scaleway	[Serverless] - serverless gateways down on multiple clusters	Major	10:26	Feb 14, 2024, 10:59 (25 h)	resolved
Snyk	IaC+ Issues Degradation	Major	11:19	15:14 (3.9 h)	resolved
Bandwidth	Italy One Way Audio	Major	11:27	Feb 14, 2024, 17:29 (30 h)	resolved
Scaleway	Kapsule clusters unstable in fr-par	Major	15:18	Feb 20, 2024, 15:48 (7 d)	resolved
Segment	Source API Keys page not loading	Major	17:00	18:30 (1.5 h)	resolved
Grafana Cloud	Support Tickets - Delayed Responses	Major	19:31	22:08 (2.6 h)	resolved
Sentry	Delays in Errors processing	Major	23:00	23:36 (36 min)	resolved
Twilio	SMS Delivery Delays to MCI Network in Iran	Minor	00:42	08:58 (8.3 h)	resolved
Jira	User mention in issues' Description shown as @User instead of user name	Minor	02:12	06:27 (4.3 h)	resolved
Mixpanel	Temporary data ingestion delay	Minor	02:24	04:28 (2.1 h)	resolved
Segment	Processing delays for real-time Audiences, Computed Traits, and Journeys	Minor	03:22	06:10 (2.8 h)	resolved
RevenueCat	Scheduled Data Exports - Possible Delays	Minor	06:08	11:44 (5.6 h)	resolved
Plivo	Message failure on Inbound toll-free SMS towards a small segment of US phone numbers.	Minor	06:43	Feb 23, 2024, 11:41 (10 d)	resolved
Chargebee	SSL Certificate Errors for API requests	Minor	06:45	07:27 (42 min)	resolved
Twilio	SMS Delivery Report Delay to Telenor Network in Sweden	Minor	08:23	23:44 (15 h)	resolved
Snyk	Snyk Reporting Data Delayed	Minor	08:54	Feb 14, 2024, 08:24 (24 h)	resolved
Snyk	Snyk Security in Jira Cloud Integration Experiencing Delays	Minor	09:50	20:38 (11 h)	resolved
Twilio	SMS Delivery Delays to Tele2 Network in Sweden	Minor	10:22	12:26 (2.1 h)	resolved
Sinch	Provisioning API & Whatsapp template management - Degraded performance	Minor	11:38	12:09 (31 min)	resolved
Vonage	Ghana SMS - Delivery degradation towards MTN	Minor	12:31	22:33 (10 h)	resolved
Sinch	Provisioning API & Whatsapp template management - Degraded performance	Minor	13:07	14:50 (1.7 h)	resolved
Akamai	Edge Delivery Issues	Minor	13:11	19:07 (5.9 h)	resolved
Typeform	Typeform Help Center and Signup pages - degraded	Minor	13:15	13:46 (31 min)	resolved
Bitrise	App Store Connect currently experiencing failing issues	Minor	13:52	Feb 19, 2024, 10:36 (6 d)	resolved
MongoDB Atlas	Increased Atlas Data Federation and Online Archive query latency	Minor	14:23	17:47 (3.4 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Ghana	Minor	14:26	21:50 (7.4 h)	resolved
Semaphore	Semaphore UI Issues	Minor	15:53	16:33 (40 min)	resolved
Confluent	Confluent Cloud Metrics are currently delayed. Queries for recent metrics may return incomplete or no data.	Minor	16:00	16:00 (0 min)	resolved
New Relic	Alert Delays in US Region	Minor	16:17	18:20 (2.0 h)	resolved
Grafana Cloud	Increased Errors and Timeouts for Queries	Minor	17:16	18:23 (1.1 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT#MNOC-51930	Minor	17:19	Feb 14, 2024, 03:45 (10 h)	resolved
Twilio	SMS Delivery Delays to US Networks From an Small Subset of Short Codes	Minor	17:26	22:12 (4.8 h)	resolved
Sinch	Delivery Issue Congo (DRC) - Africell	Minor	19:25	20:37 (1.2 h)	resolved
CircleCI	VCS Commit Status Checks are failing	Minor	19:42	20:18 (36 min)	resolved
Dropbox	Dropbox may not be working as expected	Minor	20:19	Feb 15, 2024, 18:46 (46 h)	resolved
Claude	Elevated error rate on Claude-2.0, Claude-2.1	No impact listed	00:21	01:26 (1.1 h)	resolved
Anthropic	Elevated error rate on Claude-2.0, Claude-2.1	No impact listed	00:21	01:26 (1.1 h)	resolved
Sinch	DI SMS 365 (SMSx) \| Operator Services \| Delay in delivery of DR Traffic \| TT#MNOC-51912	No impact listed	00:30	04:40 (4.2 h)	resolved
Claude	Elevated error rate on Claude-2.0, Claude-2.1	No impact listed	03:59	04:36 (37 min)	resolved
Anthropic	Elevated error rate on Claude-2.0, Claude-2.1	No impact listed	03:59	04:36 (37 min)	resolved
Hotjar	Elevated failure rate in sampling value calculations	No impact listed	12:18	13:32 (1.2 h)	resolved
Hotjar	Antivirus alerts for the Hotjar script	No impact listed	13:01	Feb 14, 2024, 08:48 (20 h)	resolved
Snyk	Recurring Tests Delayed	No impact listed	15:03	Feb 14, 2024, 09:20 (18 h)	resolved
Vonage	Enterprise media server terminated in US-EAST-1	No impact listed	15:58	15:58 (0 min)	resolved
Heap	Data latency in the app	No impact listed	16:26	20:31 (4.1 h)	resolved
Twilio	Branded Calling Issues on T-Mobile	No impact listed	22:22	22:22 (0 min)	resolved
Grafana Cloud	Adaptive Metrics Dropped Data	No impact listed	22:37	22:37 (0 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Network]-NAT issue on some public gateway	Major	Feb 6, 2024, 18:54	Feb 21, 2024, 09:40 (15 d)	resolved
Sinch	Delivery Issue France - Coriolis Telecom	Major	Feb 9, 2024, 16:25	Mar 28, 2024, 19:17 (48 d)	resolved
Airtable	Problem with copy/paste of rich text cells	Major	Feb 9, 2024, 19:52	23:08 (4 d)	resolved
Mailgun	Login Issues to Mailgun and intermittent connection issues to api.mailgun.net	Major	Feb 12, 2024, 09:06	16:01 (31 h)	resolved
Airtable	Email failure incident (02/12/24)	Major	Feb 12, 2024, 22:06	18:04 (20 h)	resolved
Canva	Users are unable to publish designs to Twitter.	Minor	Feb 8, 2024, 04:33	Feb 15, 2024, 01:24 (7 d)	resolved
Scaleway	[AMS] Public switch issue in AMS in Room H6 rack 6.12.71	Minor	Feb 9, 2024, 16:08	Feb 15, 2024, 12:48 (6 d)	resolved
Scaleway	[K8S] CoreDNS timeouts	Minor	Feb 12, 2024, 15:00	Feb 20, 2024, 15:49 (8 d)	resolved
Gorgias	Failures on delivery of outbound emails	Minor	Feb 12, 2024, 15:03	14:50 (24 h)	resolved
Twilio	Sms Delivery Delays to Etisalat Network in Afghanistan	Minor	Feb 12, 2024, 17:40	01:13 (7.5 h)	resolved
Substack	Elevated errors forwarding @substack.com emails	Minor	Feb 12, 2024, 19:00	02:29 (7.5 h)	resolved
Vanta	Subset of Vendor page related tests incorrectly showing "Needs attention"	Minor	Feb 12, 2024, 21:21	18:00 (21 h)	resolved
Buildkite	Degraded Performance	Minor	Feb 12, 2024, 21:27	00:08 (2.7 h)	resolved
Twilio	Intermittent 21604 Errors for Valid SMS Recipients	Minor	Feb 12, 2024, 23:31	15:45 (16 h)	resolved
Klaviyo	Flows skipping messages and receiving errors	No impact listed	Feb 12, 2024, 04:22	Feb 14, 2024, 00:44 (44 h)	resolved
Hotjar	Redirect error for anonymous users	No impact listed	Feb 12, 2024, 13:15	08:49 (20 h)	resolved

Maintenance 29

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Chile SMS Carrier Maintenance - Nextel SA	Maintenance	03:00	08:01 (5.0 h)	resolved
Vonage	[Scheduled] Chile SMS - Planned maintenance affecting WOM Chile	Maintenance	03:00	08:00 (5.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	03:00	05:00 (2.0 h)	resolved
Twilio	[Scheduled] Chile SMS Carrier Maintenance - WOM (Nextel)	Maintenance	03:01	08:01 (5.0 h)	resolved
Expo	[Scheduled] iOS Build Service Maintenance	Maintenance	03:45	05:00 (1.3 h)	resolved
Sinch	[Scheduled] DI SMS 365 (iSMS) \| Operator Services \| Application Maintenance \| PCRSDI-10957	Maintenance	04:30	06:37 (2.1 h)	resolved
Vonage	[Scheduled] Voice Oregon Data Center Maintenance	Maintenance	05:00	06:00 (1.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance \| PCRSDI-10922	Maintenance	06:00	07:00 (1.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	06:00	10:00 (4.0 h)	resolved
Wiz	[Scheduled] Database upgrade - US 51, 54, 41, 22, 23, 52, 36, 37, 39, 50, 11, 53, 40, ca1	Maintenance	06:00	09:00 (3.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - BR2 Site	Maintenance	07:00	11:00 (4.0 h)	resolved
Typeform	[Scheduled] Scheduled maintenance - Connect Panel	Maintenance	07:54	09:00 (1.1 h)	resolved
Twilio	[Scheduled] Germany Account Security Carrier Partner Maintenance - Deutsche Telekom	Maintenance	08:00	16:00 (8.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	09:30	11:30 (2.0 h)	resolved
Sinch	[Scheduled] EU1 SMS REST API maintenance	Maintenance	10:00	11:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - Elastic SIP trunking	Maintenance	14:00	15:01 (1.0 h)	resolved
DNSimple	[Scheduled] Registrar Scheduled Maintenance Notice	Maintenance	15:00	15:30 (30 min)	resolved
Twilio	[Scheduled] Japan SMS Carrier Maintenance - NTT DOCOMO	Maintenance	15:00	21:00 (6.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Operator Services \| Application and System Maintenance \| PCR Number #PCRSDI-10951	Maintenance	16:30	23:30 (7.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - EU3 Site	Maintenance	19:00	23:00 (4.0 h)	resolved
Wiz	[Scheduled] Database upgrade - EU 12, 11, 14, 13, 9, ap1, gov-us1, gov-us2	Maintenance	19:54	Feb 14, 2024, 00:00 (4.1 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon and Yota	Maintenance	20:00	Feb 14, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon, Beeline and Yota	Maintenance	20:00	Feb 14, 2024, 00:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MM7) \| Operator Services \| Application Maintenance \| PCR Number #PCRSDI-10962	Maintenance	21:00	23:01 (2.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	21:01	Feb 14, 2024, 01:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:01	Feb 14, 2024, 00:01 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - K-Telecom and KTK Telecom	Maintenance	22:00	Feb 14, 2024, 01:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting KTK-Telecom	Maintenance	22:00	Feb 14, 2024, 01:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting K-Telecom	Maintenance	22:01	Feb 14, 2024, 01:01 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Amplitude, Trello, Scaleway, New Relic, Snyk, Bandwidth, Segment, Grafana Cloud, Sentry, Twilio, Jira, Mixpanel.

Cite this

52 vendor-reported incidents started on 2024-02-13 (UTC) across 29 vendors, 12 labelled major or critical by the vendor.

Title: Outages on February 13, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-02-13 00:00 UTC
URL: https://rewindex.com/outages/2024-02-13

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