Outages by dayFebruary 2, 2024

Outages on February 2, 2024

UTC day 2024-02-02 (Feb 2, 2024, 00:00 to Feb 2, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

6labelled major or critical

21vendors with a new incident

10still open from earlier days

By vendor label: Major 6 · Minor 18 · No impact listed 6 · 6 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Klaviyo	Klaviyo Login Issue	Major	04:13	06:58 (2.8 h)	resolved
ngrok	Errors in US region	Major	04:44	05:17 (33 min)	resolved
Confluent	Partial outage - Unavailability for Kafka clusters in multiple clouds and regions	Major	09:06	12:24 (3.3 h)	resolved
Scaleway	[VPC] service degradation for some users on AMS1	Major	09:10	14:00 (4.8 h)	resolved
Semaphore	Elevated error rates on Semaphore	Major	12:22	13:27 (1.1 h)	resolved
Bunny.net	Increased error rates on the storage API	Major	18:23	20:41 (2.3 h)	resolved
Convex	New instances unable to deploy node actions.	Minor	00:14	01:11 (57 min)	resolved
Twilio	SMS Delivery Delay To Emtel Network In Mauritius	Minor	00:39	13:46 (13 h)	resolved
Twilio	SMS Delivery Delays to G-Mobile Network in Mongolia	Minor	00:43	06:25 (5.7 h)	resolved
Xero	Global: Fixed Assets - Some users may experience performance issues	Minor	01:05	05:05 (4.0 h)	resolved
Brex	Spend Management and BillPay Partial Outage	Minor	01:31	02:00 (29 min)	resolved
Twilio	SMS Delivery Receipt Delay To Intertelecom Network Ukraine	Minor	04:23	Feb 4, 2024, 10:22 (2 d)	resolved
ngrok	Intermittent errors affecting ngrok services in US	Minor	05:36	05:59 (23 min)	resolved
Twilio	SMS Delivery Failures to Globe Network in the Philippines	Minor	13:38	18:34 (4.9 h)	resolved
Vonage	Philippines SMS - Delivery Degradation towards Globe and Smart	Minor	14:12	18:09 (4.0 h)	resolved
Twilio	SMS Delivery Failures to Kazakhstan Tele2 Network	Minor	16:30	Feb 3, 2024, 17:36 (25 h)	resolved
Runway	Up to 2% of users are experiencing failures while creating generations	Minor	16:47	Feb 3, 2024, 12:22 (20 h)	resolved
MessageBird (Bird)	Unable to login to MessageBird Engagement Platform	Minor	17:03	17:21 (18 min)	resolved
Heap	Heap Connect Data Latency	Minor	17:28	Feb 3, 2024, 06:02 (13 h)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Mexico From Registered Sender IDs	Minor	17:52	23:27 (5.6 h)	resolved
Bandwidth	US Off-Net Port Order Incident	Minor	18:45	23:34 (4.8 h)	resolved
Sinch	Delivery issue - Bolivia - Entel	Minor	21:40	Feb 3, 2024, 02:47 (5.1 h)	resolved
Deepgram	[Deepgram API] Elevated Streaming Error Rates	Minor	21:52	21:53 (1 min)	resolved
Twilio	SMS Delivery Delays to Multiple Network in Sudan	Minor	23:07	Feb 13, 2024, 16:51 (11 d)	resolved
Mixpanel	Degraded WebApp Performance	No impact listed	00:24	01:20 (56 min)	resolved
Jira	Automation for Jira email address handling failures	No impact listed	08:53	08:53 (0 min)	resolved
Hotjar	Some customers can't access their paid features	No impact listed	18:12	22:43 (4.5 h)	resolved
Vonage	Mexico SMS - Delivery degradation of preregistered international and domestic traffic to Mexico	No impact listed	18:24	21:28 (3.1 h)	resolved
Asana	Partial Outage	No impact listed	20:09	20:18 (9 min)	resolved
Sinch	Sinch Post-Incident Notification - Degradation towards The United States(SMS)	No impact listed	23:23	23:23 (0 min)	resolved

Still open from earlier days 10

Vendor	Incident	Impact	Started	Resolved	Status
Snyk	MT-EU increased failure rate	Major	Feb 1, 2024, 16:32	03:34 (11 h)	resolved
Sinch	Delivery Issue Sierra Leone - Africell	Minor	Jan 28, 2024, 17:21	Feb 4, 2024, 09:17 (7 d)	resolved
Grain	MS Teams Audio Issues	Minor	Jan 29, 2024, 17:35	Feb 23, 2024, 22:28 (25 d)	resolved
Twilio	SMS Delivery Report/Receipts Delays to Africell Network in Sierra Leone	Minor	Jan 29, 2024, 22:22	Feb 4, 2024, 08:31 (5 d)	resolved
Vonage	Guatemala SMS - SMS - Delivery degradation affecting Comcel Guatemala	Minor	Feb 1, 2024, 06:42	Mar 7, 2024, 02:36 (35 d)	resolved
Twilio	SMS Delivery Delays to Tigo Network in Guatemala	Minor	Feb 1, 2024, 06:54	18:40 (36 h)	resolved
Twilio	Super SIM Over the Air Update Delays	Minor	Feb 1, 2024, 19:59	Feb 12, 2024, 21:56 (11 d)	resolved
Sinch	Delivery Issue Dominican Republic - Altice	Minor	Feb 1, 2024, 22:37	02:28 (3.9 h)	resolved
Twilio	SMS Delivery Delays to Orange Network in Dominican Republic	Minor	Feb 1, 2024, 23:04	06:21 (7.3 h)	resolved
Wiz	OCI Ashburn Region - Service Disruption	No impact listed	Jan 30, 2024, 19:29	Feb 6, 2024, 19:18 (7 d)	resolved

Maintenance 6

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] Crusoe Cloud Control Plane Maintenance	Maintenance	01:00	06:00 (5.0 h)	resolved
Vonage	[Scheduled] Mexico SMS - Emergency Maintenance affects Pre-Registered Brands	Maintenance	04:00	05:30 (1.5 h)	resolved
Vonage	[Scheduled] Mexico SMS - Emergency Maintenance affects Pre-Registered Brands	Maintenance	06:31	07:31 (1.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Mexico	Maintenance	07:11	07:31 (20 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards the US phone numbers	Maintenance	08:31	Feb 5, 2024, 17:30 (3 d)	resolved
Retool	[Scheduled] [RetoolDB] Infrastructure Maintenance	Maintenance	22:01	23:00 (59 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Klaviyo, ngrok, Confluent, Scaleway, Semaphore, Bunny.net, Convex, Twilio, Xero, Brex, Vonage, Runway.

Cite this

30 vendor-reported incidents started on 2024-02-02 (UTC) across 21 vendors, 6 labelled major or critical by the vendor.

Title: Outages on February 2, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-02-02 00:00 UTC
URL: https://rewindex.com/outages/2024-02-02

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