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Sinch: DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53056

No impact listedStatus: resolvedStarted Resolved (2.8 h)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Client, Due to the high traffic, we observed queues resulting in slight delay in delivery of Mobile Terminating and Delivery Receipts messages. Once high / peak traffic subsided, gradually queues cleared and all messages were delivered with any loss. Incident Start Date & Time (GMT) : 30 April 2024 19:05 Hrs. Incident End Date & Time (GMT) : 30 April 2024 20:00 Hrs. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2024-04-30 19:22 UTC, resolved after 2.8 h, 1 update(s).

Title
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MT and DR messages | TT# MNOC-53056
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/242yg07y1j1z

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