CompaniesCanvaMonthly reportsApril 2024
Canva in April 2024: incidents, uptime and changes
5incidents posted
2labelled major or critical
99.05%free of major/critical
95.28%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 6 h 49 min, incident time 33 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 2 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users located in South Korea may experience difficulties opening the Canva mobile application | Major | 4.5 h | resolved | 04-04 | |
| Some users may experience color discrepancies on downloaded designs. | Major | 2.4 h | resolved | 04-19 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues using the Download selection functionality | Minor | 9.5 h | resolved | 04-06 | |
| Users are experiencing issues exporting designs | No impact listed | 1.3 h | resolved | 04-10 | |
| White elements are turning black when used in a design | Minor | 18 h | resolved | 04-19 |
Cite this
Canva posted 5 status incidents in April 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Canva in April 2024
- Vendor
- Canva
- Date
- URL
- https://rewindex.com/company/canva/2024/04