# Canva in April 2024: incidents, uptime and changes

> Canva in April 2024: 5 incidents on its status page (2 major or critical), 99.05% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Canva’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/canva/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 99.05% free of major/critical incidents, 95.28% free of any incident; outage time 6 h 49 min, incident time 33 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/canva/2024/03.md) · Next: [May 2024](https://rewindex.com/company/canva/2024/05.md) · [All months](https://rewindex.com/company/canva/reports.md) · [Canva](https://rewindex.com/company/canva.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users located in South Korea may experience difficulties opening the Canva mobile application](https://rewindex.com/company/canva/incidents/nrjdndfnsv4h.md) | major | 2024-04-04 02:33 UTC | 2024-04-04 07:01 UTC | 4.5 h | resolved |
| [Some users may experience color discrepancies on downloaded designs.](https://rewindex.com/company/canva/incidents/0mylm0r1c94q.md) | major | 2024-04-19 03:09 UTC | 2024-04-19 05:30 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users located in South Korea may experience difficulties opening the Canva mobile application](https://rewindex.com/company/canva/incidents/nrjdndfnsv4h.md) | major | 2024-04-04 02:33 UTC | 2024-04-04 07:01 UTC | 4.5 h | resolved |
| [Issues using the Download selection functionality](https://rewindex.com/company/canva/incidents/cf4g0sx6kv9q.md) | minor | 2024-04-06 06:24 UTC | 2024-04-06 15:54 UTC | 9.5 h | resolved |
| [Users are experiencing issues exporting designs](https://rewindex.com/company/canva/incidents/ln132shbk777.md) | none | 2024-04-10 04:31 UTC | 2024-04-10 05:51 UTC | 1.3 h | resolved |
| [Some users may experience color discrepancies on downloaded designs.](https://rewindex.com/company/canva/incidents/0mylm0r1c94q.md) | major | 2024-04-19 03:09 UTC | 2024-04-19 05:30 UTC | 2.4 h | resolved |
| [White elements are turning black when used in a design](https://rewindex.com/company/canva/incidents/f7pcpdx3bpx8.md) | minor | 2024-04-19 12:08 UTC | 2024-04-20 05:48 UTC | 18 h | resolved |

## Cite this

Canva posted 5 status incidents in April 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/canva/2024/04
- Citation: Canva, “Canva in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/canva/2024/04 (CC BY 4.0).
- Markdown link: `[Canva: Canva in April 2024 (2024-04-01)](https://rewindex.com/company/canva/2024/04)`


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Canonical: https://rewindex.com/company/canva/2024/04 · Markdown: https://rewindex.com/company/canva/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:13.621Z