# BigCommerce in April 2024: incidents, uptime and changes

> BigCommerce in April 2024: 11 incidents on its status page (1 major or critical), 99.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2024/04
Last updated: 2024-05-01T00:00:00Z

- Incidents posted: 11 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 7, none 3
- Uptime (vendor-reported): 99.90% free of major/critical incidents, 83.07% free of any incident; outage time 40 min, incident time 5.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/bigcommerce/2024/03.md) · Next: [May 2024](https://rewindex.com/company/bigcommerce/2024/05.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Errors in the store control panel](https://rewindex.com/company/bigcommerce/incidents/55smv96sg4pc.md) | major | 2024-04-16 20:57 UTC | 2024-04-16 21:37 UTC | 40 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/0smc00pq89ds.md) | minor | 2024-04-02 03:51 UTC | 2024-04-02 04:15 UTC | 24 min | resolved |
| [Product CSV Export issues](https://rewindex.com/company/bigcommerce/incidents/pfg9kgb2q10n.md) | minor | 2024-04-03 23:07 UTC | 2024-04-04 01:17 UTC | 2.2 h | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/yngqxp93q99l.md) | minor | 2024-04-05 16:33 UTC | 2024-04-05 17:02 UTC | 29 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/jspz9fq00rfk.md) | minor | 2024-04-09 22:25 UTC | 2024-04-09 22:45 UTC | 20 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/cqty309c0x24.md) | none | 2024-04-15 18:23 UTC | 2024-04-15 18:23 UTC | 0 min | resolved |
| [Errors in the store control panel](https://rewindex.com/company/bigcommerce/incidents/55smv96sg4pc.md) | major | 2024-04-16 20:57 UTC | 2024-04-16 21:37 UTC | 40 min | resolved |
| [Search Issues](https://rewindex.com/company/bigcommerce/incidents/xdy1lvqv5q2w.md) | minor | 2024-04-17 21:30 UTC | 2024-04-22 18:50 UTC | 5 d | resolved |
| [Availability Issues](https://rewindex.com/company/bigcommerce/incidents/klktfmcyrtck.md) | minor | 2024-04-19 11:44 UTC | 2024-04-19 11:58 UTC | 14 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/rz3x7d0nz2x6.md) | none | 2024-04-19 21:30 UTC | 2024-04-19 21:30 UTC | 0 min | resolved |
| [Webhooks Delay](https://rewindex.com/company/bigcommerce/incidents/83h5mf4xdrxk.md) | none | 2024-04-23 07:03 UTC | 2024-04-23 08:32 UTC | 1.5 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/jd7yp6p5j6zx.md) | minor | 2024-04-23 21:10 UTC | 2024-04-23 21:40 UTC | 30 min | resolved |

## Cite this

BigCommerce posted 11 status incidents in April 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2024/04
- Citation: BigCommerce, “BigCommerce in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2024/04 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in April 2024 (2024-04-01)](https://rewindex.com/company/bigcommerce/2024/04)`


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Canonical: https://rewindex.com/company/bigcommerce/2024/04 · Markdown: https://rewindex.com/company/bigcommerce/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:22.265Z