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CompaniesBigCommerceMonthly reportsMarch 2024

BigCommerce in March 2024: incidents, uptime and changes

6incidents posted
1labelled major or critical
99.93%free of major/critical
99.51%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 29 min, incident time 3 h 36 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 4 · No impact listed 1

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Issue processing paymentsMajor29 minresolved03-20

Other incidents 5

IncidentImpactStartedDurationStatusDay
Intermittent Issue with PayPal based gatewaysMinor28 minresolved03-14
Availability IssueMinor1.5 hresolved03-15
Intermittent Availability IssuesMinor11 minresolved03-17
Elevated Response TimesNo impact listed1.0 hresolved03-19
Intermittent Availability IssuesMinor58 minresolved03-26

Cite this

BigCommerce posted 6 status incidents in March 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in March 2024
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2024/03

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