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CompaniesBigCommerceMonthly reportsFebruary 2024

BigCommerce in February 2024: incidents, uptime and changes

9incidents posted
1labelled major or critical
99.91%free of major/critical
99.51%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 37 min, incident time 3 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 1 · No impact listed 7

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Issues with adding products to cartMajor37 minresolved02-09

Other incidents 8

IncidentImpactStartedDurationStatusDay
Intermittent Availability IssueNo impact listed0 minresolved02-03
Issues creating or updating metafields on a subset of storesNo impact listed0 minresolved02-12
Intermittent Availability IssuesNo impact listed0 minresolved02-15
Availability IssueNo impact listed0 minresolved02-18
Intermittent Availability IssuesNo impact listed0 minresolved02-19
Issues with storefront requests on stores using the Weglot translations appMinor2.8 hresolved02-21
Payment Gateway DisconnectingNo impact listed7.0 hresolved02-21
Intermittent Availability IssuesNo impact listed17 minresolved02-27

Cite this

BigCommerce posted 9 status incidents in February 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in February 2024
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2024/02

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