BigCommerce: Issues creating or updating metafields on a subset of stores
Timeline of updates
- resolved
At 14:33 UTC a subset of stores started experiencing the issue with creating and updating metafields using the V3 API. BigCommerce engineers became aware of the issue at 15:53 UTC. The issue was triaged and the root cause identified, and a rollback of a recent deployment began at 16:02 UTC to address the issue. This incident was fully resolved for all customers at 16:09 UTC.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2024-02-12 16:51 UTC, resolved after 0 min, 1 update(s).
- Title
- Issues creating or updating metafields on a subset of stores
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265
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