# BigCommerce: Issues creating or updating metafields on a subset of stores

> BigCommerce status incident “Issues creating or updating metafields on a subset of stores” on 2024-02-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265
Last updated: 2024-02-12T16:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-02-12 16:51 UTC · Resolved: 2024-02-12 16:51 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/6kv9rjb16265](https://status.bigcommerce.com/incidents/6kv9rjb16265)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-02-12 16:51 UTC: At 14:33 UTC a subset of stores started experiencing the issue with creating and updating metafields using the V3 API. BigCommerce engineers became aware of the issue at 15:53 UTC. The issue was triaged and the root cause identified, and a rollback of a recent deployment began at 16:02 UTC to address the issue. This incident was fully resolved for all customers at 16:09 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2024-02-12 16:51 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265
- Citation: BigCommerce, “Issues creating or updating metafields on a subset of stores” (2024-02-12 16:51 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265 (CC BY 4.0).
- Markdown link: `[BigCommerce: Issues creating or updating metafields on a subset of stores (2024-02-12)](https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265 · Markdown: https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/6kv9rjb16265 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:56:58.013Z