# BigCommerce in February 2024: incidents, uptime and changes

> BigCommerce in February 2024: 9 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2024/02
Last updated: 2024-03-01T00:00:00Z

- Incidents posted: 9 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 1, none 7
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 99.51% free of any incident; outage time 37 min, incident time 3 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2024](https://rewindex.com/company/bigcommerce/2024/01.md) · Next: [March 2024](https://rewindex.com/company/bigcommerce/2024/03.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with adding products to cart](https://rewindex.com/company/bigcommerce/incidents/gb14g7dqbnjy.md) | major | 2024-02-09 13:14 UTC | 2024-02-09 13:51 UTC | 37 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Availability Issue](https://rewindex.com/company/bigcommerce/incidents/6cz5ybmgc5cy.md) | none | 2024-02-03 15:50 UTC | 2024-02-03 15:50 UTC | 0 min | resolved |
| [Issues with adding products to cart](https://rewindex.com/company/bigcommerce/incidents/gb14g7dqbnjy.md) | major | 2024-02-09 13:14 UTC | 2024-02-09 13:51 UTC | 37 min | resolved |
| [Issues creating or updating metafields on a subset of stores](https://rewindex.com/company/bigcommerce/incidents/6kv9rjb16265.md) | none | 2024-02-12 16:51 UTC | 2024-02-12 16:51 UTC | 0 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/v3ydh2n9vgfh.md) | none | 2024-02-15 16:30 UTC | 2024-02-15 16:30 UTC | 0 min | resolved |
| [Availability Issue](https://rewindex.com/company/bigcommerce/incidents/5pthxdn2nd22.md) | none | 2024-02-18 12:19 UTC | 2024-02-18 12:19 UTC | 0 min | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/4342n1r3wx37.md) | none | 2024-02-19 13:20 UTC | 2024-02-19 13:20 UTC | 0 min | resolved |
| [Issues with storefront requests on stores using the Weglot translations app](https://rewindex.com/company/bigcommerce/incidents/v2ngc3c4znc0.md) | minor | 2024-02-21 13:10 UTC | 2024-02-21 15:55 UTC | 2.8 h | resolved |
| [Payment Gateway Disconnecting](https://rewindex.com/company/bigcommerce/incidents/t4dm4l2b3v3z.md) | none | 2024-02-21 23:47 UTC | 2024-02-22 06:47 UTC | 7.0 h | resolved |
| [Intermittent Availability Issues](https://rewindex.com/company/bigcommerce/incidents/d80hj4wwx7ql.md) | none | 2024-02-27 17:36 UTC | 2024-02-27 17:53 UTC | 17 min | resolved |

## Cite this

BigCommerce posted 9 status incidents in February 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2024/02
- Citation: BigCommerce, “BigCommerce in February 2024” (2024-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2024/02 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in February 2024 (2024-02-01)](https://rewindex.com/company/bigcommerce/2024/02)`


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Canonical: https://rewindex.com/company/bigcommerce/2024/02 · Markdown: https://rewindex.com/company/bigcommerce/2024/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:20.449Z