Companies Vonage Monthly reportsApril 2024

Vonage in April 2024: incidents, uptime and changes

69incidents posted

0labelled major or critical

100%free of major/critical

37.54%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 0 min, incident time 18.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 62 · No impact listed 7

Incidents 69

Incident	Impact	Started	Duration	Status	Day
Afghanistan SMS - Degradation affecting network Afghan Wireless Communications Company(AWCC)	Minor	Apr 1, 2024, 11:48	8.0 h	resolved	04-01
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Apr 1, 2024, 17:54	11 h	resolved	04-01
Pakistan SMS - Delivery degradation towards Telenor Network	Minor	Apr 2, 2024, 03:47	47 h	resolved	04-02
SMS Delivery Delay towards Bouygues Telecom France	No impact listed	Apr 3, 2024, 09:31	0 min	resolved	04-03
Service Issue in Messages API platform: WhatsApp Channel	Minor	Apr 3, 2024, 18:36	3.8 h	resolved	04-03
Delayed Video Notification	No impact listed	Apr 3, 2024, 22:43	17 h	resolved	04-03
Ivory Coast SMS - Delivery Degradation towards MTN network	Minor	Apr 3, 2024, 22:48	6.1 h	resolved	04-03
Service Issue in AI Studio Platform	Minor	Apr 4, 2024, 09:09	3.8 h	resolved	04-04
Mozambique - Delivery degradation towards Movitel	Minor	Apr 4, 2024, 11:11	16 h	resolved	04-04
Malaysia SMS - Delivery degradation affecting Celcom	Minor	Apr 4, 2024, 13:06	4.5 h	resolved	04-04
China SMS - Partial degradation of Pre-Registered brands	Minor	Apr 4, 2024, 13:31	16 h	resolved	04-04
Voice - Inbound Calls to Applications in APAC Data Center Degradation	Minor	Apr 4, 2024, 15:23	28 min	resolved	04-04
Mexico SMS - Degradation affecting Altan Redes	Minor	Apr 4, 2024, 17:13	14 h	resolved	04-04
Paraguay - Delivery degradation towards Tigo	Minor	Apr 4, 2024, 23:42	3.3 h	resolved	04-04
Indonesia SMS - Delivery Degradation towards PT Hutchison 3 Network	Minor	Apr 5, 2024, 12:24	12 h	resolved	04-05
Kenya SMS - Delivery degradation towards Safaricom network	Minor	Apr 5, 2024, 13:14	2.6 h	resolved	04-05
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Apr 5, 2024, 21:32	2.9 h	resolved	04-05
Turkey SMS - Delivery Degradation towards Vodafone	Minor	Apr 5, 2024, 22:52	4.6 h	resolved	04-05
US SMS - Inbound SMS delays impacting a subset of the short codes towards the AT&T	Minor	Apr 6, 2024, 15:48	1.9 h	resolved	04-06
Germany SMS - Delivery Degradation towards Lycamobile Network	Minor	Apr 7, 2024, 11:28	4.4 h	resolved	04-07
Brazil SMS - Degradation affecting Claro Brazil	Minor	Apr 7, 2024, 13:30	2.4 h	resolved	04-07
Paraguay - Delivery degradation towards Tigo	Minor	Apr 7, 2024, 21:21	3.1 h	resolved	04-07
Netherlands SMS - Delivery Degradation towards Odido (T-Mobile) network	Minor	Apr 8, 2024, 07:11	4.5 h	resolved	04-08
United Kingdom SMS - Delivery Degradation towards Sky network	Minor	Apr 8, 2024, 08:38	4.8 h	resolved	04-08
China SMS - Partial degradation of Pre-Registered brands	Minor	Apr 8, 2024, 11:28	21 h	resolved	04-08
USA MMS - Partial Degradation affecting Inbound MMS Service	Minor	Apr 8, 2024, 15:37	8.8 h	resolved	04-08
USA SMS - Delivery Degradation towards AT&T network affecting Toll Free numbers and Short Codes	Minor	Apr 8, 2024, 19:42	3.1 h	resolved	04-08
Vonage Video SDK versions return the incorrect version	Minor	Apr 8, 2024, 23:16	47 min	resolved	04-08
New Zealand SMS - Delivery degradation and delays towards Vodafone	Minor	Apr 9, 2024, 12:27	8.4 h	resolved	04-09
Chile SMS - Delivery degradation towards Telefonica	Minor	Apr 10, 2024, 17:13	4.0 h	resolved	04-10
Voice API Service Issue in APAC Data Center	Minor	Apr 11, 2024, 12:33	6.1 h	resolved	04-11
Video API requests in US East Region	No impact listed	Apr 11, 2024, 20:33	0 min	resolved	04-11
Myanmar SMS - Delivery degradation towards MPT network	Minor	Apr 12, 2024, 03:46	9.8 h	resolved	04-12
Paraguay - Delivery degradation towards network Tigo	Minor	Apr 12, 2024, 12:57	2.7 h	resolved	04-12
Push Notification Service Issues in EU and AP regions	No impact listed	Apr 15, 2024, 00:54	1.6 h	resolved	04-15
USA SMS - delivery receipts degradation affecting Toll-Free numbers sending to T-Mobile	Minor	Apr 16, 2024, 00:34	3.1 h	resolved	04-16
Myanmar SMS - Delivery degradation towards MPT network	Minor	Apr 16, 2024, 06:58	46 h	resolved	04-16
Service Issue in Messages API Platform	Minor	Apr 17, 2024, 14:19	7 min	resolved	04-17
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Apr 17, 2024, 16:22	6.3 h	resolved	04-17
Uganda SMS - Delivery degradation towards MTN Uganda	Minor	Apr 17, 2024, 16:49	5.2 h	resolved	04-17
USA SMS - Delivery reports degradation on a subset of Short Codes	Minor	Apr 17, 2024, 18:52	1.5 h	resolved	04-17
Paraguay SMS - Delivery degradation towards Tigo network	Minor	Apr 18, 2024, 04:39	2.5 h	resolved	04-18
Ecuador SMS - Degradation affecting Otecel S.A. (Movistar)	Minor	Apr 19, 2024, 19:46	27 h	resolved	04-19
USA & CA SMS - Delivery degradation affecting 10 DLC numbers sending to all numbers	Minor	Apr 21, 2024, 05:16	2.0 h	resolved	04-21
Myanmar SMS - Delivery degradation towards Myanmar Posts and Telecommunications	Minor	Apr 22, 2024, 04:48	21 h	resolved	04-22
USA SMS - Delivery Receipt Delay Via a subset of Short Code	Minor	Apr 22, 2024, 04:55	6.3 h	resolved	04-22
In-App Voice Issue in Virginia (US-3) Data Center	Minor	Apr 22, 2024, 14:32	1.9 h	resolved	04-22
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network	Minor	Apr 22, 2024, 22:25	25 h	resolved	04-22
Bangladesh SMS - Delivery degradation towards Banglalink network	Minor	Apr 23, 2024, 07:36	7.7 h	resolved	04-23
Myanmar SMS - Delivery degradation towards Myanmar Posts and Telecommunications	Minor	Apr 23, 2024, 15:40	8.4 h	resolved	04-23
Bangladesh SMS - Delivery degradation towards GrameenPhone	Minor	Apr 23, 2024, 19:26	4.9 h	resolved	04-23
Vonage dashboard login issue	Minor	Apr 24, 2024, 13:30	2.2 h	resolved	04-24
Brazil SMS - Degradation affecting Claro Brazil	Minor	Apr 24, 2024, 15:51	3.3 h	resolved	04-24
USA SMS - Delivery receipt delays affecting messages sent using subset of short codes	Minor	Apr 24, 2024, 17:12	3.0 h	resolved	04-24
Myanmar SMS - Delivery degradation towards MPT network	Minor	Apr 25, 2024, 04:08	8 d	resolved	04-25
Video API server issue in South East APAC region	No impact listed	Apr 25, 2024, 14:07	0 min	resolved	04-25
Brazil SMS - Degradation affecting Claro Brazil	Minor	Apr 25, 2024, 15:41	7.6 h	resolved	04-25
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network	Minor	Apr 26, 2024, 04:47	8.7 h	resolved	04-26
Video API requests in US East Region	No impact listed	Apr 28, 2024, 01:25	8 min	resolved	04-28
Nigeria SMS - Delivery Degradation towards MTN network	Minor	Apr 28, 2024, 17:21	3.2 h	resolved	04-28
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network	Minor	Apr 29, 2024, 10:06	5.6 h	resolved	04-29
Singapore SMS - Degradation for Inbound SMS towards Singapore Long Virtual Numbers	Minor	Apr 29, 2024, 15:13	13 h	resolved	04-29
Service Issue in Platform	Minor	Apr 29, 2024, 19:30	24 h	resolved	04-29
Nigeria SMS - Delivery Degradation towards Glo Mobile (Globacom) network	Minor	Apr 30, 2024, 12:20	1.4 h	resolved	04-30
Service Issue in Platform: Messages API	Minor	Apr 30, 2024, 14:49	7.8 h	resolved	04-30
USA SMS - Delivery Degradation affecting 10DLC traffic towards all networks	Minor	Apr 30, 2024, 15:05	9.3 h	resolved	04-30
In-App Voice Issue in Dublin Data Center	Minor	Apr 30, 2024, 15:10	9.5 h	resolved	04-30
Service disruption for Verify Channels	Minor	Apr 30, 2024, 19:55	2.2 h	resolved	04-30
Video API server issue in South APAC region	No impact listed	Apr 30, 2024, 21:10	0 min	resolved	04-30

Maintenance 69

Show scheduled maintenance

Apr 1, 2024, 05:00 [Scheduled] USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes to AT&T Network
Apr 1, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 1, 2024, 20:55 [Scheduled] Russia SMS - Planned maintenance affecting MTT
Apr 1, 2024, 21:00 [Scheduled] Russia SMS - Planned maintenance affecting Beeline
Apr 2, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 3, 2024, 00:00 [Scheduled] Voice Frankfurt Data Center Maintenance
Apr 3, 2024, 01:30 [Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile
Apr 3, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 3, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 4, 2024, 04:00 [Scheduled] USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes
Apr 4, 2024, 05:30 [Scheduled] USA SMS - Planned Maintenance affecting AT&T USA
Apr 4, 2024, 05:30 [Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers
Apr 4, 2024, 09:00 [Scheduled] Australia SMS - Planned Maintenance affecting Inbound SMS on a subset of Australia Long Virtual Numbers
Apr 5, 2024, 05:00 [Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile
Apr 8, 2024, 06:00 [Scheduled] USA SMS - Planned Maintenance affecting AT&T USA
Apr 8, 2024, 06:00 [Scheduled] USA SMS - Planned Maintenance affecting 10DLC messages sent to T-Mobile
Apr 8, 2024, 07:00 [Scheduled] Vonage Dashboard maintenance
Apr 8, 2024, 08:30 [Scheduled] Planned Maintenance on Email Notification system for Video
Apr 8, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 10, 2024, 04:00 [Scheduled] México SMS - Planned maintenance affecting Telcel México
Apr 10, 2024, 06:00 [Scheduled] USA SMS - Planned Maintenance affecting 10DLC messages sent to T-Mobile
Apr 10, 2024, 06:00 [Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico
Apr 10, 2024, 19:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 10, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 11, 2024, 04:30 [Scheduled] Russia SMS - Planned maintenance affecting MTS
Apr 11, 2024, 19:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 12, 2024, 03:00 [Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile
Apr 15, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 16, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 17, 2024, 04:00 [Scheduled] Germany SMS - Planned Maintenance affecting Vodafone GmbH
Apr 17, 2024, 05:00 [Scheduled] Voice Oregon Data Center Maintenance
Apr 17, 2024, 09:00 [Scheduled] Messages API maintenance
Apr 17, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 18, 2024, 04:00 [Scheduled] USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes
Apr 18, 2024, 04:30 [Scheduled] Russia SMS - Planned maintenance affecting MTS
Apr 18, 2024, 17:00 [Scheduled] Singapore SMS - Maintenance affecting SingTel
Apr 18, 2024, 18:00 [Scheduled] Malaysia SMS - Planned maintenance affecting Maxis
Apr 18, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 19, 2024, 05:00 [Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers
Apr 19, 2024, 05:00 [Scheduled] USA SMS - Planned Maintenance affecting T-Mobile USA
Apr 19, 2024, 06:30 [Scheduled] Mexico SMS - Planned Maintenance affecting Pre-Registered Brands
Apr 22, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 22, 2024, 22:00 [Scheduled] France SMS - Planned maintenance affecting Bouygues
Apr 22, 2024, 22:00 [Scheduled] UK SMS & Voice - Planned Maintenance affecting 3UK
Apr 23, 2024, 04:30 [Scheduled] Russia SMS - Planned maintenance affecting MTS
Apr 23, 2024, 05:00 [Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico
Apr 23, 2024, 08:00 [Scheduled] New Zealand Voice - Maintenance affecting calls between Spark network and Long Virtual Numbers
Apr 23, 2024, 11:00 [Scheduled] Japan SMS - Planned Maintenance affecting KDDI network
Apr 23, 2024, 16:00 [Scheduled] Malaysia SMS - Planned maintenance affecting Digi
Apr 23, 2024, 22:00 [Scheduled] UK SMS & Voice - Planned Maintenance affecting Three UK
Apr 24, 2024, 04:00 [Scheduled] Video and Voice - Planned Maintenance affecting inspector tools
Apr 24, 2024, 11:00 [Scheduled] Japan SMS - Planned Maintenance affecting KDDI network
Apr 24, 2024, 11:01 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 24, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 25, 2024, 04:00 [Scheduled] USA SMS - Planned maintenance affecting messages sent using a subset of Short Codes
Apr 25, 2024, 11:00 [Scheduled] Japan SMS - Planned Maintenance affecting KDDI network
Apr 25, 2024, 20:00 [Scheduled] Egypt SMS - Maintenance affecting multiple Egypt Carriers (Vodafone and Etisalat)
Apr 25, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 26, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 26, 2024, 21:00 [Scheduled] Russia SMS - Planned maintenance affecting MTT
Apr 27, 2024, 04:00 [Scheduled] Peru SMS - Planned maintenance affecting Movistar Peru
Apr 27, 2024, 06:00 [Scheduled] Mexico SMS - Emergency Maintenance affects Pre-Registered Brands
Apr 27, 2024, 06:00 [Scheduled] Mexico SMS - Emergency Maintenance affects Pre-Registered Brands
Apr 27, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Megafon
Apr 29, 2024, 04:00 [Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile
Apr 29, 2024, 07:00 [Scheduled] USA SMS - Emergency Maintenance affecting T-Mobile
Apr 29, 2024, 20:00 [Scheduled] Russia SMS - Planned maintenance affecting Tele2
Apr 29, 2024, 20:00 [Scheduled] France Voice - Planned maintenance affecting LEGOS
Apr 30, 2024, 04:00 [Scheduled] Canada SMS - Maintenance affecting multiple Canadian Regional Carriers

Cite this

Vonage posted 69 status incidents in April 2024 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title: Vonage in April 2024
Vendor: Vonage
Date: 2024-04-01 00:00 UTC
URL: https://rewindex.com/company/vonage/2024/04

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