Chargebee: Stripe Ideal Payment Failures In The EU region
Timeline of updates
- resolved
A recent upgrade to the 2019 version of the Stripe API led to transaction failures for 0.001% of EU merchants using Ideal payment methods. The root cause was traced to this upgrade, prompting a decision to revert to the 2013 version of the API to stabilize operations. We apologize for any inconvenience caused to affected merchants.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-17 13:18 UTC, resolved after 0 min, 1 update(s).
- Title
- Stripe Ideal Payment Failures In The EU region
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n
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