# Chargebee: Stripe Ideal Payment Failures In The EU region

> Chargebee status incident “Stripe Ideal Payment Failures In The EU region” on 2024-04-17: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n
Last updated: 2024-04-17T13:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-17 13:18 UTC · Resolved: 2024-04-17 13:18 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/nrrvjcj2l82n](https://status.chargebee.com/incidents/nrrvjcj2l82n)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2024-04-17 13:18 UTC: A recent upgrade to the 2019 version of the Stripe API led to transaction failures for 0.001% of EU merchants using Ideal payment methods. The root cause was traced to this upgrade, prompting a decision to revert to the 2013 version of the API to stabilize operations. We apologize for any inconvenience caused to affected merchants.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-17 13:18 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n
- Citation: Chargebee, “Stripe Ideal Payment Failures In The EU region” (2024-04-17 13:18 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n (CC BY 4.0).
- Markdown link: `[Chargebee: Stripe Ideal Payment Failures In The EU region (2024-04-17)](https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n)`


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Canonical: https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n · Markdown: https://rewindex.com/company/chargebee/incidents/nrrvjcj2l82n.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/nrrvjcj2l82n · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:05:53.760Z