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Omni Analytics: Scheduled Dashboard Failures [European environment only]

Impact: minorStatus: resolvedStarted Resolved (4.9 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Ireland

Timeline of updates

  1. investigating

    Dashboards in the European environment that are scheduled to send as images or PDFs are failing. Downloading dashboards rendered as images or PDF is also impacted. Our team is investigating the issue. The US environment is unaffected.

  2. identified

    We have identified the root cause of the issue and a fix is being implemented.

  3. monitoring

    A fix has been released and we are monitoring to confirm the results.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Omni Analytics profile · Recent Omni Analytics incidents · Markdown · JSON