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CompaniesTwilioMonthly reportsMarch 2024

Twilio in March 2024: incidents, uptime and changes

166incidents posted
4labelled major or critical
95.47%free of major/critical
0.00%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 33 h 38 min, incident time 31.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 143 · No impact listed 19

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
SMS and MMS Failures With Messaging ServicesMajor3.9 hresolved03-04
Net Numbers DownMajor12 hresolved03-05
404 Error When Verifying Phone Number During Signup in the Twilio ConsoleMajor58 minresolved03-15
SMS Outgoing Traffic ImpactedMajor17 hresolved03-26

Other incidents 162

IncidentImpactStartedDurationStatusDay
SMS Delivery Receipt Delay to Verizon Network in United States Over a Subset of Short Code & Toll FreeMinor4.7 hresolved03-01
MMS Delivery Delays to T-Mobile US via Toll-Free NumbersMinor2.8 hresolved03-01
SMS Delivery Receipt and Delivery Delays to Multiple Networks in PanamaMinor4.5 hresolved03-01
SMS Delivery Delays to GrameenPhone Network in BangladeshMinor9 dresolved03-01
SMS Delivery Delays to CTBC network in BrazilMinor3.9 hresolved03-01
Delays in A2P 10DLC T-Mobile Registrations and De-RegistrationsMinor3 dresolved03-01
SMS Delivery Delays to Mobilis Network in AlgeriaMinor6.0 hresolved03-01
Call Failures to a Subset of Argentina Twilio Numbers from Santa FeMinor24 minresolved03-01
MMS Delivery Delay to T-Mobile Network in United StatesMinor8.4 hresolved03-02
SMS Delivery Reports Delay to Telefonica Network in PeruMinor4 dresolved03-02
SMS Delivery Delay to Vivo/Tim Networks in BrazilMinor11 hresolved03-02
SMS Delivery Delays to Indosat Network in IndonesiaMinor38 hresolved03-02
SMS Delivery Delays to AmericaNet Network in BrazilMinor8.8 hresolved03-03
SMS Delivery Delays to Claro Network in BrazilMinor3.5 hresolved03-03
SMS Delivery Delays to AmericaNet Network in BrazilMinor18 hresolved03-04
SMS Delivery Delays to MobiFone Network In VietnamMinor14 hresolved03-04
SMS Delivery Delays to CTBC Network in BrazilMinor9.4 hresolved03-04
Inbound Call Failures From a Subset of Colombia Phone NumbersMinor3.2 hresolved03-04
SMS Delivery Report to US AT&T, T-Mobile, and C-Spire Networks From Subset of Twilio ShortcodesMinor6.5 hresolved03-04
Customers Not Billed for Their Verify WhatsApp Channel UsageNo impact listed1.2 hresolved03-04
SMS Delivery Failures to MTN Network in Multiple CountriesMinor14 hresolved03-04
Customers Unable to Download Documents in Alphanumeric Sender ID Form on Help PagesMinor21 hresolved03-04
Customers Unable to Signup Using ConsoleMinor2.4 hresolved03-04
SMS Delivery Receipt Delays To Multiple Network In New Zealand Over A Subset Of Short CodesMinor2.7 hresolved03-05
SMS Delivery Delay To Claro Network In BrazilMinor5.3 hresolved03-05
SMS Delivery Delays and Failures to Zain NetworkMinor9 dresolved03-05
Meta Outage Resulting in Delayed Delivery for WhatsApp MessagesMinor2.6 hresolved03-05
SMS Delivery Delays to Altan Redes Network in MexicoMinor16 hresolved03-05
SMS Delivery Delays to Econet Network in ZimbaweMinor15 hresolved03-06
SMS Delivery Delays To Multiple US and Canadian Networks via a Subset of LongcodesMinor2.6 hresolved03-06
SMS Delivery Delays to WOM Network in ColombiaMinor37 hresolved03-06
SMS Delivery Delays to Telesom Network in SomaliaMinor17 hresolved03-06
Automated Alert: No Customer ImpactNo impact listed40 minresolved03-06
Automated Alert: Minimal Customer ImpactNo impact listed2.1 hresolved03-07
SMS Message Delivery Delay to Tigo Network in ChadMinor11 hresolved03-07
MMS Delays and FailuresNo impact listed50 minresolved03-07
Automated Alert: Minimal Customer ImpactNo impact listed17 minresolved03-07
Voice Quality Issues from a Subset of Indonesia Phone NumbersMinor2.5 hresolved03-07
SMS Delivery Delays to Multiple Networks in ThailandMinor4.5 hresolved03-08
SMS Delivery Report Delays to a subset of Small US Networks in the US via Subset of ShortcodesMinor4 dresolved03-08
SMS Delivery Delays to Telefonica Network in MexicoMinor3.3 hresolved03-08
Some Customers Experiencing Issues Querying Messaging Insight DataMinor3.1 hresolved03-08
SMS Delivery Failure to Cable Wireless Network in PanamaMinor3.7 hresolved03-09
SMS Delivery Report Delays to Multiple Networks in New Zealand via a Subset of ShortcodeMinor8.7 hresolved03-09
Issue With Netnumber OSR Impacting Toll-Free and 10DLC Provisioning/CancellationsMinor4.2 hresolved03-09
Whatsapp Inbound and Outbound Message DelaysMinor1.6 hresolved03-10
SMS Delivery Report Delays to Multiple Networks in New Zealand via a Subset of ShortcodeMinor5.6 hresolved03-10
SMS Delivery Delays to Airtel Tigo Network in GhanaMinor15 hresolved03-10
SMS Delivery Delays to Etisalat Network in the United Arab EmiratesMinor3.1 hresolved03-10
Users may experience issues when logging into Twilio ConsoleMinor1.4 hresolved03-11
SMS Delivery Delays To AT&T / IUSA Cell Network In Mexico Via Subset Of a ShortcodeMinor2.6 hresolved03-11
SMS Delivery Delay to Beeline Network in TajikistanMinor9.2 hresolved03-11
SMS Delivery Delays to multiple networks in the Ivory CoastMinor7 dresolved03-11
Help Center UnavailableMinor53 minresolved03-11
SMS Delivery Report Delays To Multiple Networks In New Zealand Via A Subset of ShortcodeMinor3.0 hresolved03-12
SMS Delivery Delays to Vodacom South Africa using Domestic Longcodes.Minor2.7 hresolved03-12
SMS Delivery Delays to T-Mobile Network in NetherlandsMinor2.7 hresolved03-12
SMS Failures to Greece CosmoteNo impact listed0 minresolved03-12
SMS Delivery Reports Delays and Failures to Telefonica Network in PeruMinor24 hresolved03-12
Potential Issue with Start/Stop Recordings APIMinor1.1 hresolved03-12
SMS Delivery Delays to MTS Network in Serbia from a Subset of Registered Sender IDsMinor11 hresolved03-12
SMS Delivery Delays to Yemen Mobile Network in YemenMinor11 hresolved03-13
SMS Delivery Receipt Delays To Globe Network In PhilippinesMinor6.8 hresolved03-13
Unable to Add Verified Caller ID's to Trial AccountsMinor6.6 hresolved03-13
Verify experienced a degradation on the Verification creation endpoint given an increased latency.No impact listed0 minresolved03-13
Issue with Twilio helper librariesMinor48 hresolved03-13
SMS Delivery Failures To Multiple Network In MexicoMinor2.9 hresolved03-14
Personalized line is not reachable however customers can still create ticket in Twilio ConsoleMinor3.1 hresolved03-14
SMS Delivery Delays to Vodafone Network in GhanaMinor13 hresolved03-14
SMS Delivery Delays To Orange and MTN Networks in CameroonMinor4 dresolved03-14
SMS Delivery Delays to MTN Network In NigeriaMinor4 dresolved03-14
SMS Delivery Delays to Vodacom Network in CongoMinor8.6 hresolved03-14
SMS Delivery Delays to Multiple Networks in Burkina FasoMinor4 dresolved03-14
SMS Delivery Delay to Orange Network in MauritiusMinor13 hresolved03-14
Inbound SMS Delivery Failures To Denmark Twilio NumbersMinor16 hresolved03-14
SMS Delivery Delays and Failures to UzMobile Network In UzbekistanMinor4.3 hresolved03-14
Flex Not Loading for Users in BrazilMinor54 minresolved03-14
SMS Delivery Delays To Multiple Brazil Networks Over a Subset Of ShortcodesMinor7.0 hresolved03-14
SMS Delivery Delays to CTBC network in BrazilMinor3.0 hresolved03-14
VoiceBase Transcription DelaysMinor3.5 hresolved03-14
Intermittent Failures with Logging and Signup in the ConsoleMinor1.9 hresolved03-14
On Call Engineers are investigating an issue with Flex Fair Use Policy on ConsoleMinor3.8 hresolved03-15
SMS Delivery Delays to the Vodafone Network in GhanaMinor4 dresolved03-15
SMS Delivery Delay To Orange Network In Burkina FasoMinor18 hresolved03-15
Account Security SNA API Error To AT&T USMinor13 hresolved03-15
IOT Network Issues in Africa Due to Fiber-CutMinor5 dresolved03-15
SMS Delivery Failure to BTC Network in BotswanaMinor15 hresolved03-15
SMS Delivery Failures to TogoCell Network in TogoMinor4.4 hresolved03-15
SMS Delivery Delays to Movitel Network in MozambiqueMinor4.5 hresolved03-15
Call Failures to a Subset of France Twilio's NumbersMinor5.9 hresolved03-15
SMS Delivery Delays to Multiple Networks in TanzaniaMinor12 hresolved03-15
SMS Delivery Delays to Moov Network in NigerMinor2.5 hresolved03-15
On Call Engineers are Investigating an issue with Flex Email Manager serviceNo impact listed2 minresolved03-15
Customers with Campaigns on Messaging Services Are Unable to Add Non-10DLC SendersMinor4.7 hresolved03-16
SMS Delivery Failures to Tigo and Zantel Networks in TanzaniaMinor33 hresolved03-16
SMS Delivery Delays to Moov Network in NigerMinor11 hresolved03-16
SMS Delivery Delays to BTC Network in BotswanaMinor40 hresolved03-17
Inbound SMS Delivery Failure To A Subset Of Phone Numbers In NetherlandsMinor4.9 hresolved03-17
SMS Delivery Delays and Delivery Failures To and From AT&T Network in MexicoMinor11 hresolved03-17
SMS Delivery Delays to Malitel Network in MaliMinor6.5 hresolved03-17
SMS Delivery Delays to Ucell Network in UzbekistanMinor8.9 hresolved03-18
Our Engineers are Investigating an Issue with Programmable MessagingNo impact listed10 hresolved03-18
SMS Delivery Delays and Failures to Multiple Networks over Multiple Countries in AfricaMinor12 dresolved03-18
SMS Delivery Failures to T-Mobile Network in the US for a subset Short CodesMinor45 hresolved03-18
Issue with Twilio Account PortalMinor13 hresolved03-19
A subset of Voice Insights Call Summary and Conference Summary Records May Have Partial DataMinor1.9 hresolved03-19
Call Failures to a Subset of France Twilio's NumbersMinor9.6 hresolved03-19
Programmable Voice Insights Call Events, Metrics, and Conference Participant Summaries DelayedMinor14 hresolved03-19
Super SIM API: HTTP 500 Errors on UsageRecord Resource RequestsNo impact listed0 minresolved03-19
SMS Delivery Delay to Narwas Network In OmanMinor11 hresolved03-20
SMS Delivery Delays to Vodacom and MTN Networks in South Africa Using Domestic LongcodesMinor2.8 hresolved03-20
On Call Engineers are InvestigatingNo impact listed40 minresolved03-20
SMS Delivery Delay to Bakcell Network in AzerbaijanMinor4.5 hresolved03-20
SMS Delivery Delays to Multiple Networks in TaiwanMinor4.3 hresolved03-20
Media Message Log retrieval affectedNo impact listed0 minresolved03-20
DialogFlow EX/CS are experiencing issues with <Gather> speech and <VirtualAgent>Minor26 hresolved03-20
SMS DLR delays to a subset of networks in BrazilMinor10 hresolved03-20
Dashboards (Messaging Services) and Messaging Insights Page via Console May Include Stale DataMinor5 dresolved03-20
SMS Delivery Delay and Failure To M1 Network In Singapore Over Pre- Registered SenderIDMinor4.4 hresolved03-21
Issue With New Serverless FunctionsMinor2.6 hresolved03-21
SMS Delivery Delays to Touch Network in LebanonMinor6 dresolved03-21
SMS Delivery Delays To O2 Network in SlovakiaMinor7.0 hresolved03-21
Elevated 5XX Errors on Twilio ConversationsNo impact listed0 minresolved03-21
Multiple Flex Customers Unable to Create Outbound CallsMinor1.7 hresolved03-21
Call Failures to a Subset of Twilio's Portugal NumbersMinor21 hresolved03-21
MMS/SMS Delivery Delays to Verizon Network in the US for a Subset of Toll Free NumbersMinor1.1 hresolved03-21
SMS Delivery Delays to multiple networks in YemenMinor3.3 hresolved03-21
SMS Delivery Delays for multiple networks in South Africa for a subset of LongcodesMinor8.9 hresolved03-21
Customers Unable to Input Sender ID Application in ConsoleNo impact listed0 minresolved03-22
SMS Delivery Receipt Delays to Claro Network in BrazilMinor3.0 hresolved03-22
Super SIM Network Connectivity Issues within US for a subset of customersMinor22 hresolved03-22
Active Numbers Page does not display data on AU1, IE1Minor16 hresolved03-23
SMS Delivery Delays to Nepal Telecom Network in NepalMinor2.8 hresolved03-23
SMS Delivery reports delays to multiple networks in the US from a subset of short codesMinor4.3 hresolved03-23
SMS Delivery Failures To Airtel Network in NigeriaMinor4.7 hresolved03-24
SMS Delivery Failures To Airtel Network In Democratic Republic of the CongoMinor4.0 hresolved03-24
SMS Delivery Report Delays to O2 Network in SlovakiaMinor27 hresolved03-24
SMS Delivery Delays to T-Mobile Network in the US Over a Subset of Short CodesMinor5.6 hresolved03-24
Flex insights dashboards is not accessibleMinor47 minresolved03-25
High rate of 5xx due to Autoscaling FailureNo impact listed1.4 hresolved03-25
Conversations Roles caching rollout caused forbidden errors.No impact listed0 minresolved03-25
Call Quality Problems to a Subset of Twilio's UK NumbersMinor8 dresolved03-25
SMS Delivery Report Delays to Bell and Bell Aliant Network in CanadaMinor1.1 hresolved03-25
SMS Delivery Delays To Multiple Networks In Brazil via Short Codes and Registered Sender IDMinor4.8 hresolved03-26
Delay in Delivery Receipt Processing in ConversationsNo impact listed0 minresolved03-26
500 Errors for Messaging Channels Message Send Requests (including WhatsApp)No impact listed1.0 hresolved03-26
SMS Delivery Delays for a Subset of Long Codes to Vodacom Network in South AfricaMinor3.7 hresolved03-27
Call Failure To And From A Subset Of Phone Numbers In United KingdomMinor2.8 hresolved03-27
Intermittent failures for WhatsApp message deliveryMinor2.1 hresolved03-27
SMS Delivery Delays to MPT Network in MyanmarMinor5.7 hresolved03-27
Messaging Billing Events Delayed for Some MessagesNo impact listed0 minresolved03-27
SMS Delivery Delays To Multiple Networks In Brazil Via Subset of Short Codes and Registered Sender IDMinor7.5 hresolved03-27
SMS Delivery Delays to Globe network in PhilippinesMinor20 hresolved03-28
SMS Delivery Delays and Failures to Syriatel in SyriaMinor3.2 hresolved03-28
Inbound Call Failures from a Subset Of Twilio Denmark Phone NumbersMinor4.7 hresolved03-29
Failure to Retrieve Trial Phone Numbers during New Account OnboardingMinor2.9 hresolved03-29
SMS Delivery Delays to MTN Network in Nigeria and Ivory CoastMinor4.9 hresolved03-30
SMS Delivery Delays to MTN Network in NigeriaMinor17 hresolved03-30
SMS Delivery Delays to Sabafon Network in YemenMinor3 dresolved03-30
SMS Delivery Delay to Multiple Networks in US over a subset of short codesMinor18 hresolved03-30
SMS Delivery Delays to Mobilis Network in AlgeriaMinor2.8 hresolved03-31
SMS Delivery Delays to MTN Network in NigeriaMinor15 hresolved03-31

Maintenance 121

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Cite this

Twilio posted 166 status incidents in March 2024 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Twilio in March 2024
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/2024/03

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