Twilio: Voice Intelligence Transcripts Missing Call Details Metadata
Timeline of updates
- resolved
Voice Intelligence Transcripts call details metadata was degraded for 2 hours between 14:31 and 16:31 Pacific Time on 04/29/2024. During this period of time, customers may have created transcriptions without call details (call from and call to number). All other attributes are present and correct. No delay in producing the transcripts. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2024-04-30 17:32 UTC, resolved after 1.5 h, 1 update(s).
- Title
- Voice Intelligence Transcripts Missing Call Details Metadata
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/p4j8mtq36ct1
Twilio profileRecent Twilio incidentsAll outages on April 30, 2024Twilio in April 2024MarkdownJSON