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Amplitude: Amplitude Outage

Impact: criticalStatus: resolvedStarted Resolved (31 h)1 updateSource: status.amplitude.com (opens in new tab)

Timeline of updates

  1. resolved

    At 4:49pm PDT on April 2 2024, Amplitude’s US data center experienced a service interruption after a series of metadata tables were accidentally deleted. Customers on the US data center were unable to access the Amplitude platform—including Analytics, CDP, Experiment, and Session Replay. Our EMEA data center was not impacted. The service came back online at ~11.30pm PDT the same day, and we began processing the data received—but not ingested—during the outage. As a result, there was a lag in performance and/or limited availability of a small amount of metadata for some users as we worked to fully restore the service. As of 12:15am PDT on April 4 2024, Amplitude is running at full capacity and we are conducting a full root cause analysis to ensure this doesn’t happen again.

From Amplitude’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.amplitude.com (opens in new tab). Amplitude profile · Recent Amplitude incidents · Markdown · JSON