# Amplitude: Amplitude Outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-04-03 00:14 UTC · Resolved: 2024-04-04 07:33 UTC · Duration: 31 h
- Updates: 1
- [Vendor status page: https://status.amplitude.com/incidents/wqcvbp2pcxq4](https://status.amplitude.com/incidents/wqcvbp2pcxq4)
- [Company: Amplitude](https://rewindex.com/company/amplitude.md)

## Timeline of updates

- **resolved** 2024-04-04 07:33 UTC: At 4:49pm PDT on April 2 2024, Amplitude’s US data center experienced a service interruption after a series of metadata tables were accidentally deleted. Customers on the US data center were unable to access the Amplitude platform—including Analytics, CDP, Experiment, and Session Replay. Our EMEA data center was not impacted. The service came back online at ~11.30pm PDT the same day, and we began processing the data received—but not ingested—during the outage. As a result, there was a lag in performance and/or limited availability of a small amount of metadata for some users as we worked to fully restore the service. As of 12:15am PDT on April 4 2024, Amplitude is running at full capacity and we are conducting a full root cause analysis to ensure this doesn’t happen again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/amplitude/incidents/wqcvbp2pcxq4 · Markdown: https://rewindex.com/company/amplitude/incidents/wqcvbp2pcxq4.md · JSON: https://rewindex.com/api/v1/companies/amplitude/incidents/wqcvbp2pcxq4 · Generated 2026-10-18T09:41:02.318Z