RewindexChanges
What vendors changed
Every change Rewindex detected on vendor pricing, trust and legal pages and on status pages, newest first. Open one for the full diff.
Struck in red is what the vendor removed, blue is what they added.
Status pages are checked every 10 minutes, pricing, trust and legal pages once or twice a day. Times are shown in UTC.
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Monday, August 18, 2025
2 incident changes
- OutageMajor incident
WixRESOLVED: Certain Sites Experiencing Server Error
Certain Wix live sites failed to open, displaying “the server encountered a temporary error,” in a major-impact outage from 2025-08-18 07:42 UTC to 2025-08-18 14:29 UTC, lasting 6 h 47 min. Engineers implemented a fix at 12:43 UTC, and Wix subsequently confirmed resolution.
- DegradationMajor incident
Asana reported a major incident delaying automations, background actions and webhooks across Australia, EU, Japan and US, from 2025-08-18 01:01 UTC to 2025-08-18 02:43 UTC (1 h 42 min). A conflict between two database management systems caused database locks; core application functions remained available. Asana addressed the root cause and restored normal operations.
Friday, August 15, 2025
1 incident change
- OutageCritical incident
StatsigIncrease in Initialization Errors Client SDKs
Statsig reported a critical increase in client SDK initialization errors affecting Config Delivery API in Asia Southeast 1, Europe West 1, US East 1, US East 5 and US West 1. The incident lasted 39 min, from 2025-08-15 23:26 UTC to 2025-08-16 00:05 UTC; error rates returned to baseline and it was resolved.
Thursday, August 14, 2025
5 incident changes
- OutageMajor incident
WixRESOLVED: Some Users Unable to Access Live Sites in Brazil
Wix reported a major outage preventing some users in Brazil from accessing live sites, starting 2025-08-14 22:44 UTC and resolved at 2025-08-15 02:53 UTC (4 h 8 min). Wix attributed the issue to external network conditions with third-party Latin American ISP providers; sites were loading normally at resolution, with no further action required.
- OutageMajor incident
DrataPeople Ops Role unable to login
Drata reported a major login outage affecting the Personnel Compliance Managers role, titled “People Ops Role unable to login.” It started at 2025-08-14 19:08 UTC and was resolved at 2025-08-14 19:50 UTC, lasting 42 min; Drata said it was deploying a fix.
- OutageCritical incident
Lever's Sandbox environments were inaccessible in a critical outage starting 2025-08-14 18:00 UTC and resolved at 2025-08-14 19:37 UTC, with a computed duration of 1 h 36 min. A fix was implemented by 19:19 UTC, restoring customer login; Lever reported no further impact at resolution.
- OutageMajor incident
Drata reported a major email outage starting 2025-08-14 16:14 UTC, with all emails stuck rather than sending. The incident lasted 19 min and was resolved at 2025-08-14 16:34 UTC; Drata confirmed all emails were being sent as usual.
- OutageMajor incident
WixRESOLVED: Some User Were Unable to Access Live Sites in Brazil
Some users in Brazil could not access Wix live sites during a major outage starting 2025-08-14 00:55 UTC, resolved at 2025-08-14 03:27 UTC after 2 h 31 min. Wix attributed the issue to third-party Tier 2 Latin American ISP providers and said the third-party provider fixed it; sites were loading normally and no further action was required.
Wednesday, August 13, 2025
5 incident changes
- DegradationMajor incident
- DegradationMajor incident
HoneycombDelayed ingestion of events in EU region
Honeycomb reported major EU event-ingestion delays that could leave triggers, SLOs, and queries temporarily missing data. All events were processed after traffic rebalancing and scaling. The incident is resolved, but timestamps conflict: start 2025-08-13 17:10 UTC, resolution 2025-08-13 09:30 UTC; computed duration is unknown.
- OutageMajor incident
- OutageMajor incident
SentinelOne[NA1, EU1] Multiple Consoles Down
SentinelOne reported a major outage affecting multiple management consoles in USA (NA1) and Germany (EU1), with AI SIEM (Data) - USA (NA1) also listed as affected. It ran from 2025-08-13 15:46 UTC to 2025-08-13 18:43 UTC (2 h 57 min). A fix restored services and ingestion; customers were warned of backlog-driven delayed alerts and residual lag.
- OutageMajor incident
AblyElevated Realtime errors in EU regions
Ably reported a major incident with elevated Realtime errors affecting Pub/Sub Channels in Europe (Frankfurt) and Europe (Ireland), plus Push Notifications in Europe (Ireland). It started at 2025-08-13 12:47 UTC and was resolved at 2025-08-13 13:25 UTC; the computed duration was 37 min. No cause or specific fix was stated.
Tuesday, August 12, 2025
4 incident changes
- OutageMajor incident
- DegradationMajor incident
HoneycombIngestion delays in EU
Honeycomb reported major EU ingestion delays affecting EU1 Querying and potentially Trigger & SLO Alerting, starting 2025-08-12 15:17 UTC and resolved at 2025-08-12 15:37 UTC (20 min). All traffic was accepted, but data could appear late in queries; load-balancing ingestion traffic restored normal performance.
- OutageMajor incident
ActiveCampaignEngineers have identified an issue affecting syncing connected emails.
ActiveCampaign reported a major incident affecting connected-email syncing, with CRM and Webhooks components listed, including US Region components. It started at 2025-08-12 09:29 UTC and was resolved at 2025-08-12 09:45 UTC; the recorded duration was 15 min. Engineers restored service to connected emails; no cause was stated.
- OutageMajor incident
GrammarlyThe Grammarly Editor is not working as expected
A major interruption made Grammarly Editor slow or unresponsive and could affect connections and Grammarly Authorship; affected components included Snippets and Knowledge Share. It started at 2025-08-12 05:47 UTC and resolved at 2025-08-12 07:26 UTC, lasting 1 h 38 min. Grammarly identified the root cause without detailing it and implemented a fix.
Monday, August 11, 2025
5 incident changes
- OutageCritical incident
GrammarlyUsers may not be able to access documents in the Grammarly Editor.
Grammarly reported a critical Grammarly Editor outage preventing users from accessing or creating documents, starting 2025-08-11 23:40 UTC and resolved 2025-08-12 00:08 UTC (28 min). A fix was implemented at 08-11 23:57 UTC; no cause was stated.
- OutageMajor incident
QuickBooks OnlineQuickbooks Online - Sales Tax Issue
QuickBooks Online reported a major Sales Tax Issue affecting listed components in APAC, Canada, EMEA, Australia, the United Kingdom and the United States. It started at 2025-08-11 19:40 UTC and lasted 2 h 41 min, resolving at 2025-08-11 22:21 UTC; a fix was implemented, but no cause or specific customer-facing failure was stated.
- OutageMajor incident
- OutageCritical incident
- OutageMajor incident
SentinelOne[NA1, EU1] Multiple Consoles Down
SentinelOne reported a major outage affecting multiple management consoles in USA (NA1) and Germany (EU1), starting 2025-08-11 08:46 UTC and resolved at 2025-08-11 11:05 UTC (2 h 18 min). Endpoint protection remained intact; a fix was implemented and all services were fully restored.
Saturday, August 9, 2025
1 incident change
- DegradationMajor incident
PipedreamTimeouts on a small number for workflows
Pipedream reported a major incident involving timeouts on a small number of workflows, affecting Email, HTTP and Timer workflow components and their backend counterparts. It started at 2025-08-09 15:43 UTC and was resolved at 2025-08-11 16:57 UTC, lasting 2 days 1 h; no cause or specific fix was stated.
Friday, August 8, 2025
2 incident changes
- OutageMajor incident
IterableIterable Auth service degraded
Iterable’s Auth service experienced a major degradation affecting access to app.iterable.com from 2025-08-08 23:44 UTC to 2025-08-09 00:29 UTC, lasting 44 min. Iterable addressed an issue in its service and confirmed login recovery; the API was unaffected, and campaigns and journeys continued processing as expected.
- OutageMajor incident
WixRESOLVED: Issue Affecting Multiple Services
Wix reported a major outage affecting multiple services, including Checkout, APIs, Dashboard and Sign-In, potentially disrupting purchases and site management. It started at 2025-08-08 18:29 UTC and was resolved at 2025-08-08 18:47 UTC; no cause or fix was stated.
Thursday, August 7, 2025
2 incident changes
- OutageMajor incident
WixRESOLVED: Mobile Devices Are Showing Desktop Versions of Sites
Wix reported a major incident in which mobile devices showed desktop versions of sites, starting 2025-08-07 17:38 UTC and resolving at 2025-08-07 19:00 UTC; the computed duration was 1 h 21 min. Wix implemented a fix and stated the issue was directly related to a Fastly incident.
- OutageMajor incident
NordLayerConnectivity issues with VPN servers
NordLayer reported a major incident involving elevated VPN connectivity issues affecting Private Gateways (Servers with dedicated IPs) and Shared Gateways. It started at 2025-08-07 13:33 UTC and was resolved at 2025-08-07 14:30 UTC, lasting 57 min; the vendor confirmed service was restored and no further connectivity issues were detected.
Tuesday, August 5, 2025
3 incident changes
- OutageMajor incident
AssemblyAISlam-1 requests not completing successfully
AssemblyAI reported a major outage: all transcription requests using Slam-1 failed; Universal was unaffected and offered as a workaround. The incident started at 2025-08-05 16:05 UTC and resolved at 2025-08-05 23:15 UTC (7 h 9 min), with successful requests observed again by 16:53 UTC. AssemblyAI made improvements to help Slam-1 scale more effectively.
- DegradationMajor incident
PostmanDegraded performance for majority features of Postman
Postman reported major degraded performance across most features, including Postman Login, Postman API, and browser and desktop platforms, with service disruptions expected. The incident ran from 2025-08-05 13:09 UTC to 2025-08-05 14:24 UTC (1 h 14 min); all affected components had recovered by 13:54 UTC, followed by monitoring.
- OutageMajor incident
Codeiumand WindsurfElevated 502 Errors
Codeium reported a major incident involving elevated 502 errors affecting Cascade and Windsurf Tab, starting 2025-08-05 01:41 UTC and lasting 3 h 15 min. A fix was implemented by 2025-08-05 04:18 UTC, and the incident was resolved at 2025-08-05 04:57 UTC.
Monday, August 4, 2025
2 incident changes
- DegradationMajor incident
- OutageMajor incident
LogRocket reported a major partial outage affecting Alerts, Dashboard, Metrics, and Streaming Data Export from 2025-08-04 16:55 UTC to 2025-08-05 02:06 UTC, lasting 9 h 10 min. LogRocket worked with its vendor to restore service, implemented a fix, and confirmed resolution.
Sunday, August 3, 2025
2 incident changes
- OutageMajor incident
GrammarlySome Grammarly users might experience issues accessing Grammarly in Google Docs when using Firefox and Safari browsers
Grammarly reported a major outage affecting some users accessing Grammarly in Google Docs through Firefox and Safari, starting 2025-08-03 17:47 UTC and resolved 2025-08-05 08:27 UTC (38 h 39 min). A new Safari version containing a fix was published; Grammarly initially advised using another browser.
- OutageMajor incident
SentinelOneNA1, NA3, AP1, AP2, AP3, EU1 Partial Outage with Identity Features
SentinelOne reported a major partial outage affecting Identity features in NA1, NA3, AP1, AP2, AP3 and EU1; some AP3 and EU1 customers may have lacked access to Singularity Identity detection and response (IDR). It started at 2025-08-03 17:34 UTC and lasted 4 h 29 min; all services were restored at 2025-08-03 22:04 UTC.
Saturday, August 2, 2025
1 incident change
- DegradationMajor incident
MuxErrors in Mux Data Collection
Mux reported a major Mux Data collection degradation starting 2025-08-02 02:13 UTC, resolved at 2025-08-02 06:16 UTC after 4 h 3 min. Network connectivity issues caused data loss for in-flight views being processed on an affected cluster instance, potentially leaving views and monitoring data incomplete. All services were operational at resolution.
Friday, August 1, 2025
5 incident changes
- DegradationMajor incident
- OutageMajor incident
- OutageMajor incident
WixRESOLVED: PayPal Payments Processing Issue
Wix reported a major PayPal Payments Processing outage starting 2025-08-01 12:46 UTC, affecting customers using PayPal payments. It lasted 1 h 19 min and was resolved at 2025-08-01 14:05 UTC; Wix attributed the issue to a technical problem on PayPal’s side and said it was resolved there.
- DegradationMajor incident
BitbucketSome Bitbucket customers unable to push and clone
Bitbucket reported a major-impact degradation affecting push and clone operations over Git via HTTPS and Git via SSH for some customers. The incident started at 2025-08-01 08:16 UTC and was resolved at 2025-08-01 09:22 UTC, lasting 1 h 5 min; the vendor confirmed normal service had resumed.
- OutageMajor incident
Thursday, July 31, 2025
3 incident changes
- OutageCritical incident
LeverIntermittent issues impacting Lever Hire
Lever Hire experienced a critical incident involving intermittent 500 errors and profile-related disruptions affecting approximately 50% of users. It started 2025-07-31 16:19 UTC and resolved 2025-07-31 17:40 UTC (1 h 20 min); Lever attributed the disruptions to a database issue and said restarting affected systems resolved them.
- OutageMajor incident
QuickBooks OnlineQuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooks
A major QuickBooks Desktop outage in Canada and the United States prevented some customers from loading Intuit Account login, potentially blocking Payments and E-Invoicing. It lasted 12 h 26 min, from 2025-07-31 16:06 UTC to 2025-08-01 04:32 UTC. A fix was implemented, and all services were restored.
- OutageCritical incident
Wednesday, July 30, 2025
1 incident change
- OutageMajor incident
Tuesday, July 29, 2025
2 incident changes
- OutageMajor incident
CockroachDBSQL availability impacted across multiple Serverless clusters.
CockroachDB reported a major SQL availability incident affecting CockroachDB Basic/Standard, initially described as spanning multiple Serverless clusters but later isolated to crl-prod-6rw. It started at 2025-07-29 23:08 UTC and was resolved at 2025-07-29 23:35 UTC; the computed duration was 26 min. CockroachDB reported mitigation and restored availability but did not disclose the cause.
- OutageMajor incident
Help ScoutWeb App Performance Issues
Help Scout reported a major incident affecting attachment uploads/downloads, Beacon Live Chats and Contact Forms, and inbound email delivery. It started at 2025-07-29 15:48 UTC and was resolved at 2025-07-29 17:07 UTC, lasting 1 h 18 min; attachment and Beacon errors cleared, and all inbound emails were received.
Monday, July 28, 2025
3 incident changes
- OutageCritical incident
Pulumi reported a critical API outage starting 2025-07-28 16:42 UTC, lasting 8 min and resolved at 2025-07-28 16:50 UTC. Pulumi reported a major issue with that morning’s release and began rolling it back; error rates dropped significantly by 07-28 16:43 UTC.
- OutageMajor incident
LatticeLogin and page loading issues
Lattice reported a major application incident starting 2025-07-28 15:42 UTC, leaving some users unable to log in or load pages. Errors subsided at 07-28 15:49 UTC; the incident was resolved at 2025-07-29 15:53 UTC after monitoring confirmed no recurrence of widespread issues, with a recorded duration of 24 h 10 min.
- OutageCritical incident
WebflowService disruption impacting the Dashboard, Webflow application and some form submissions
Webflow reported a critical disruption affecting the Dashboard, Webflow application and some form submissions, with latency affecting loading times. The incident started at 2025-07-28 14:20 UTC and was resolved at 2025-07-31 15:23 UTC, lasting 3 days 1 h. Webflow confirmed stability after extended monitoring and actions by its team and upstream provider, without specifying those actions.