Changes / GitLab / Long Queue Times on Shared Runners
GitLab: Major incident: Long Queue Times on Shared Runners
Summary
Summary pending. The diff below shows exactly what changed.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: status.gitlab.com (opens in new tab)
Incident page: full timeline of updates →
What changed
Before: not present
After: Long Queue Times on Shared Runners
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After: major
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After: resolved
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After: 2025-08-04 22:45 UTC
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After: 2025-08-05 03:38 UTC
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After: CI/CD, CI/CD - Hosted runners on Linux
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After: We've received reports of long job queue times for shared runners on GitLab.com. The team is currently working to rectify the behavior. See: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
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After: We believe to have identified the source of the delays in job processing for Shared Linux Runners on GitLab.com, and the team is working on a solution. More: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
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After: The team has enabled mitigation and the performance of the affected Shared Linux Runners has improved. We're monitoring the situation. More: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
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After: This incident has been mitigated. For more information, see: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/20305
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History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Long Queue Times on Shared Runners (this change) | Major incident |