Changes / Grammarly / Users may not be able to access documents in the Grammarly Editor.
Grammarly: Critical incident: Users may not be able to access documents in the Grammarly Editor.
Summary
Grammarly reported a critical Grammarly Editor outage preventing users from accessing or creating documents, starting 2025-08-11 23:40 UTC and resolved 2025-08-12 00:08 UTC (28 min). A fix was implemented at 08-11 23:57 UTC; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Users may not be able to access documents in the Grammarly Editor.
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After: critical
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After: resolved
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After: 2025-08-11 23:40 UTC
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After: 2025-08-12 00:08 UTC
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After: Grammarly Editor
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After: We have received reports that users are unable to access or create documents. We are actively investigating the issue and will update you as soon as we have more information. We appreciate your patience.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Users may not be able to access documents in the Grammarly Editor. (this change) Grammarly reported a critical Grammarly Editor outage preventing users from accessing or creating documents, starting 2025-08-11 23:40 UTC and resolved 2025-08-12 00:08 UTC (28 min). A fix was implemented at 08-11 23:57 UTC; no cause was stated. | Major incident |
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