What vendors changed

GrammarlySome Grammarly users may be unable to log in

Some Grammarly users could not log in during a major outage starting 2026-01-30 20:12 UTC and resolved at 2026-01-30 22:25 UTC, lasting 2 h 12 min. Grammarly reported implementing a fix and monitoring the results at 01-30 21:55 UTC; no cause was stated.

AActiveCampaignActive Intelligence

ActiveCampaign reported a major outage affecting Active Intelligence for Automations, listing Automations, APAC Region - Automations and EU Region - Automations as affected components. It started at 2026-01-30 17:48 UTC and was resolved at 2026-01-30 18:10 UTC; the computed duration was 21 min. The vendor identified the issue and implemented a fix, without stating a cause.

DDevin (Cognition)Devins slow to start

Red Hat (incl. Quay.io)DNS issues with registries

SSalesforceMule Soft Service Disruption: RPA

LLeverLinkedIn Recruiter Connected window failing to load properly

Lever reported a major outage affecting the LinkedIn Recruiter Connected window in Hire, including EU Data Center and Global Data Center LeverTRM - Hire. It started on 2026-01-29 19:04 UTC and was resolved on 2026-01-31 00:34 UTC, lasting 29 h 29 min; Lever reported implementing a fix but did not state a cause.

Red Hat (incl. Quay.io)quay.io & registry.redhat logins failing with RHSSO

SSentinelOne[NA1] Partial Service Disruption

SentinelOne reported a major partial service disruption affecting Singularity Operations Center and Management Console - USA (NA1), with intermittent connectivity issues. It started at 2026-01-29 18:08 UTC and was resolved at 2026-01-29 21:15 UTC, lasting 3 h 7 min. SentinelOne applied a fix and confirmed all services were fully restored.

AAssemblyAIAsync + LLM gateway APIs returning 5xx

AssemblyAI’s Async Transcription and LLM Gateway APIs returned 5xx errors in a critical incident from 2026-01-29 17:54 UTC to 2026-01-29 19:32 UTC (1 h 38 min). Recovery involved elevated turnaround times while requests backlogged; AssemblyAI reported clearing the backlog and restoring normal turnaround times.

DatadogDelayed Distribution Monitors Evaluations

Datadog reported a critical incident delaying Distribution Monitors evaluations, which it said began at 17:15 UTC on 2026-01-29. The incident resolved at 2026-01-29 19:55 UTC; the recorded duration was 2 h 19 min. Datadog deployed a fix at 18:36 UTC and stated no data was lost and evaluations would catch up.

SSalesforceService Disruption: Core Service

CCanvaDownload issues for designs with uploaded images

Canva reported a major incident affecting downloads of designs containing uploaded photos or image files for some users, starting 2026-01-28 22:18 UTC and resolved 2026-01-29 00:21 UTC, lasting 2 h 2 min. Canva suggested removing and re-adding affected images, re-applying photo edits, and retrying the download as a workaround.

RRudderStackIngestion and user transformation timeout issues affecting a subset of the EU customers

RudderStack reported a major EU ingestion and user transformation timeout incident starting 2026-01-28 21:59 UTC, resolved at 22:49 UTC after 50 min. Ingestion returned 5xx errors for some EU customers; SDK retries likely recovered events, but Server Side SDK data loss was possible. Some user transformation executions also timed out.

GitLabGitLab.com Pipelines Cannot be Run

CCanvaCanva apps appears to be in black/grey background

Some Canva apps appeared in black or grey, making underlying elements difficult to see. Canva classified the incident as major; it started at 2026-01-28 18:23 UTC and was resolved at 2026-01-28 21:49 UTC, lasting 3 h 25 min. Canva suggested switching the theme from Light to Dark in Accessibility settings as a workaround.

SquarespaceCollection Page Issues

Squarespace reported a major incident affecting editing collection pages on sites, starting 2026-01-28 17:51 UTC and lasting 55 min. A fix was implemented by 2026-01-28 18:13 UTC, and the incident was resolved at 2026-01-28 18:46 UTC.

RRunwayIncreased error rate in Veo 3 and Veo 3,.1 generations

Runway reported a major incident with highly increased error rates in Veo 3 and Veo 3.1 generations, affecting App, Backend, and Public API. It started at 2026-01-28 17:33 UTC and was resolved at 2026-01-28 18:25 UTC, lasting 52 min; Runway said it was working closely with Google but stated no cause or specific fix.

MMonday.comSlowness across the platform and API

Monday.com reported major slowness affecting API, Automations, and Platform, including US components. The incident started at 2026-01-28 15:27 UTC and was resolved at 2026-01-28 16:45 UTC, lasting 1 h 17 min; no cause or specific fix was stated.

Red Hat (incl. Quay.io)Entitlement Network Outage

RRipplingIssue with automatic agent installation after MDM enrollment

Rippling reported a major incident in which its agent did not automatically install after MDM enrollment, with cases observed on the morning of Jan 26. The recorded start and resolution were both 2026-01-28 00:30 UTC (computed duration: 0 min); Rippling said it found the root cause and fixed the issue, without specifying either.

DiscordVoice and video errors

Discord reported a major incident causing errors joining voice channels or watching streams, starting at 2026-01-27 21:23 UTC. A fix was implemented by 2026-01-27 22:56 UTC, and the incident was resolved at 2026-01-27 23:03 UTC after 1 h 39 min.

SSalesforceService Disruption: Core Service

WWorkOSElevated Error Rates

WorkOS reported a major incident with elevated error rates affecting AuthKit, Directory Sync and SSO, starting 2026-01-27 18:57 UTC and resolved at 2026-01-27 19:42 UTC (45 min). An upstream provider identified the problem and worked on a fix; WorkOS reported error rates and latencies returned to normal before resolution.

MMessageBird (Bird)Database Issue Causing Platform Performance Degradation

MessageBird (Bird) reported major database performance degradation in US (West), causing timeouts, slow responses, intermittent errors, delayed CDP synchronization and profile updates, and affected Campaigns operations. It started at 2026-01-27 18:56 UTC and resolved at 2026-01-27 21:10 UTC, lasting 2 h 13 min. The vendor identified problematic hardware, reported replacing it, and implemented a fix.

BrexBanking transaction approval tasks are failing to load

Brex reported a critical Banking outage: transaction approval tasks failed to load, preventing users from loading banking transactions for review. It started at 2026-01-27 17:10 UTC and was resolved at 2026-01-27 17:18 UTC, with a computed duration of 7 min; no cause or specific fix was stated.

VVantaPages missing in nav for customers

Vanta reported a major incident: the Access tab disappeared, and some MSP customers saw only `/integrations`. It lasted from 2026-01-27 16:45 UTC to 2026-01-28 23:57 UTC (31 h 12 min). Vanta said a system synchronization mistakenly removed features for a small number of MSP accounts; access was restored and the incident resolved.

DDevin (Cognition)Starting Devin sessions degraded

SSalesforceMule Soft Service Disruption: Cloud Hub20 Applications-US-EAST-1

CCerebrasZ.ai GLM 4.7 Service Unavailable

SSalesforceService Disruption: Core Service

SSynthesiaEditor and interactive share player failing to load

DiscordFailing message sends on some channels

Discord reported a major incident affecting API and Search, with message sends failing on some channels. It started at 2026-01-25 00:35 UTC and was resolved at 2026-01-25 06:04 UTC, lasting 5 h 29 min; no cause or fix was stated.

SStatsigIssues for Server SDKs in US-EAST and US-WEST

Statsig reported a major incident affecting Server SDK initialization and update syncing in US-EAST and US-WEST, with increased error rates on the Config Delivery API. It started at 2026-01-24 00:00 UTC and was resolved at 2026-01-24 01:23 UTC, lasting 1 h 23 min; no cause or fix was stated.

FFrontFront is inaccessible

Front reported a critical outage affecting the App and API and integrations, starting 2026-01-23 21:51 UTC and lasting 3 h 49 min until resolution at 2026-01-24 01:40 UTC. Application and API access were restored at 01-23 22:28 UTC; Front confirmed a fix was implemented but did not disclose the cause.

GitLabError updating group Duo settings

MMessageBird (Bird)High response times for analytics in US west

MessageBird (Bird) reported a critical degradation affecting Analytics - US (West) and CRM - Analytics - US (West), with high response times and problems viewing contacts and segments. It ran from 2026-01-23 07:08 UTC to 2026-01-23 11:31 UTC, lasting 4 h 23 min. A fix was implemented before resolution; no cause was stated.

SSalesforceMarketing Cloud Disruption: Marketing Cloud Core Service

RRetell AIMultilingual transcription issues

BrexEmails to Microsoft inboxes are currently delayed

Brex reported major delays delivering emails to Microsoft-based addresses starting 2026-01-22 22:36 UTC. The incident lasted 17 h 37 min and was resolved at 2026-01-23 16:13 UTC, when Brex said timely delivery should have resumed; its email vendor had been investigating.

GrammarlyWe're experiencing a service interruption

Grammarly reported a major service interruption affecting Login, Writing Suggestions and other products, starting 2026-01-22 21:50 UTC and resolved 2026-01-24 01:10 UTC (27 h 19 min). A fix was implemented at 2026-01-22 23:03 UTC, but some users still could not access documents at app.grammarly.com during monitoring.

Red Hat (incl. Quay.io)Catalog outage

FFrontMicrosoft Office365 Incident

A major Microsoft Office365 outage prevented affected Front customers from sending or receiving messages starting 2026-01-22 20:49 UTC. The incident lasted 8 h 46 min and was resolved at 2026-01-23 05:36 UTC; all pending messages were delivered, and Microsoft's remaining service degradation was no longer impacting Front.

DatadogWeb Application Not Loading

Datadog reported a critical web application outage from 2026-01-22 18:51 UTC to 2026-01-22 19:27 UTC, lasting 36 min; some users could encounter errors loading the application. Data processing and alerts were unaffected. A fix was implemented at 19:13 UTC, and the incident was resolved.

AsanaAsana webapp unavailable

Asana reported a critical webapp outage across Australia, EU, Japan, Middle East and US, starting at 2026-01-22 17:48 UTC and resolved at 2026-01-22 19:00 UTC (1 h 12 min). The postmortem said the App and associated services were unavailable from 17:33 - 17:57 UTC after a code path overloaded a shared metadata database, causing queuing, timeouts and errors.

WiseApple Pay issues for Mastercard users in Malaysia

SSegmentWe are observing elevated ETIMEDOUT errors from Yahoo DSP destination.

Segment reported a major incident affecting Yahoo DSP Streaming Destinations in EU and US, with elevated ETIMEDOUT and "504 - Gateway Time-out" errors. It started at 2026-01-22 13:33 UTC and resolved at 2026-01-22 17:37 UTC, lasting 4 h 3 min; Segment worked with Yahoo support and reported mitigation before resolution.

ContentfulManagement API Outage (EU)

Contentful reported a major Management API outage in the EU region, with elevated errors affecting Management API traffic. It started at 2026-01-22 12:41 UTC and was resolved at 2026-01-22 13:21 UTC, lasting 40 min; a fix restored normal operation by 12:57 UTC.

SSalesforceSalesforce Spiff Service Disruption: Spiff

LLeverAutomation Workflows Not Triggering

Lever reported a major incident affecting automation workflows in Global Data Center - LeverTRM - Hire, Hire: workflows were not triggering, then were confirmed to be processing with delays. The incident started at 2026-01-21 22:08 UTC and was resolved at 2026-01-22 16:04 UTC, lasting 17 h 56 min; no cause or specific fix was stated.

WindsurfWindsurf Outage (Cascade and Tab)

Windsurf reported a critical outage affecting Cascade and Tab, starting at 2026-01-21 19:30 UTC and resolved at 2026-01-21 19:30 UTC (computed duration: 0 min). The resolution update said Windsurf and Cascade were down for approximately 13 minutes; no cause or fix was stated.