Changes / Brex / Banking transaction approval tasks are failing to load

Brex: Critical incident: Banking transaction approval tasks are failing to load

Summary

Brex reported a critical Banking outage: transaction approval tasks failed to load, preventing users from loading banking transactions for review. It started at 2026-01-27 17:10 UTC and was resolved at 2026-01-27 17:18 UTC, with a computed duration of 7 min; no cause or specific fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Banking transaction approval tasks are failing to load
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-01-27 17:10 UTC
AddedResolved time#5
Before: not present
After: 2026-01-27 17:18 UTC
AddedAffected components#6
Before: not present
After: Banking
AddedUpdateidentified#7
Before: not present
After: Users are experiencing issues with loading banking transactions for review. The team has identified the issue and is working on a fix.
AddedUpdateresolved#8
Before: not present
After: We have resolved the issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Banking transaction approval tasks are failing to load (this change)
Brex reported a critical Banking outage: transaction approval tasks failed to load, preventing users from loading banking transactions for review. It started at 2026-01-27 17:10 UTC and was resolved at 2026-01-27 17:18 UTC, with a computed duration of 7 min; no cause or specific fix was stated.
Major incident

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