rewindex

Outages by dayApril 20, 2021

Outages on April 20, 2021

UTC day 2021-04-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

35incidents started
12labelled major or critical
29vendors with a new incident
16still open from earlier days

By vendor label: Critical 3 · Major 9 · Minor 19 · No impact listed 4 · 8 maintenance

Outage events this day

Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.

Incidents started this day 35

VendorIncidentImpactStartedResolvedStatus
CensusCensus Management UI DownCritical (5.6 h)resolved
FireboltLogging into FIrebolt may failCritical (54 min)resolved
LogRocketAuthentication Service OutageCritical (4.2 h)resolved
MezmoLogDNA Web UI is unresponsiveMajor (2.9 h)resolved
FullStoryDelayed search results new events.Major (5.4 h)resolved
WizIntermittent login issues - Auth0 is downMajor (5.3 h)resolved
InfluxData (InfluxDB Cloud)Authentication outageMajor (8.0 h)resolved
SnykUpstream service issue preventing loginMajor (8.5 h)resolved
LeverIncreased error rate in Auth0Major (6.7 h)resolved
InfluxData (InfluxDB Cloud)Authentication outageMajor (6.3 h)resolved
FullStoryElevated SSO login failuresMajor (6.0 h)resolved
MailjetMJ Sending Delays Apr 20, 2021Major (6.3 h)resolved
TwilioSMS Delivery Delay to Orange Network Dominican RepublicMinor (15 h)resolved
BitbucketPerformance degradation with Git and websiteMinor (13 h)resolved
OptimizelySearch & Navigation Incident - US Region (USEA02)Minor (11 h)resolved
MessageBird (Bird)Delays processing messages on specific whatsapp conversations channelsMinor (2.0 h)resolved
Scaleway[CONSOLE] New users can't request a verification linkMinor (39 min)resolved
SinchService Notification - Data Calling degradationMinor (1.6 h)resolved
LaunchDarklyElevated mobile stream connection error rateMinor (33 min)resolved
TwilioIssues with Account Balance Reflection for a Subset of CustomersMinor (25 h)resolved
Logz.ioDisruptions on app loginMinor (5.0 h)resolved
SemaphoreDelays in job processing on Semaphore 2.0 for a1-standard-4 machines, Xcode 12Minor (50 min)resolved
ConfluentAuthentication failuresMinor (6.0 h)resolved
BandwidthToll Free Port Activation IncidentMinor (2.2 h)resolved
TwilioIssues when Adding or Changing a new Proxy Plan for a Subset of CustomersMinor (7.3 h)resolved
SquarespaceElevated error rates when viewing or editing sitesMinor (33 min)resolved
TwilioSMS Delivery Delay to Orange network in Congo Democratic RepublicMinor (4.3 h)resolved
RenderConnectivity issues for static sites and web servicesMinor (41 min)resolved
Scaleway[WEBHOSTING] Websites on Platform 44 are downMinor (12 h)resolved
Elastic CloudUnable to create observability deployments in some Azure regionsMinor (46 min)resolved
DiscordServers UnavailableMinor (51 min)resolved
New RelicAlerts Delays for EU RegionNo impact listed (0 min)resolved
AsanaWebhooks Event Streams Delayed and Some Events will be lostNo impact listed (0 min)resolved
SegmentElevated SSO login failuresNo impact listed (9.4 h)resolved
ActiveCampaignCustom Contact FieldsNo impact listed (2.7 h)resolved

Still open from earlier days 16

VendorIncidentImpactStartedResolvedStatus
GorgiasOngoing Facebook bug impacting Instagram comments reception in Gorgias for some Instagram accountsMajor (4 d)resolved
Box[Major] Delay in generating Admin Reports and latency to the Events API endpointMajor (2 d)resolved
SinchSinch Service Notification - AU Service DegradationMajor (1.5 h)resolved
SinchOutage - Rogers Wireless CanadaMinor (25 h)resolved
TwilioSMS and MMS Delivery Delays to Canada Rogers/Fido NetworkMinor (14 h)resolved
TwilioUsage and Billing Report Issues for Programmable Wireless Commands, SMS and VoiceMinor (17 h)resolved
PlivoDelivery delay on inbound/outbound regular & toll-free SMS/MMS towards US and Canada phone numbersMinor (7.7 h)resolved
TwilioIssue with Twilio Billing Processing Causing Account Suspension and Balance Update Reflection for a Subset of CustomersMinor (13 h)resolved
BandwidthDirect Network Connection Incident - ATLMinor (7.3 h)resolved
Scaleway[DC5] RPN switch issue in DC5 Room 1 Rack C14Minor (8.8 h)resolved
ConfluenceAtlassian account session invalidationsNo impact listed (11 d)resolved
JiraAtlassian account session invalidationsNo impact listed (11 d)resolved
TrelloAtlassian account session invalidationsNo impact listed (11 d)resolved
BitbucketUsers may get logged out of their Atlassian accountsNo impact listed (10 d)resolved
OpsgenieUsers may get logged out of their Atlassian accountsNo impact listed (9 d)resolved
StatuspageUsers may get logged out of their Atlassian accountsNo impact listed (9 d)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Dropbox[Scheduled] Scheduled maintenanceMaintenance (30 min)resolved
Asana[Scheduled] Planned MaintenanceMaintenance (41 min)resolved
Lever[Scheduled] Scheduled maintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Bandwidth[Scheduled] MMS Messaging Maintenance - LAXMaintenance (4.0 h)resolved
Scaleway[Scheduled] [PAR1] Instance API unavailabilityMaintenance (30 min)resolved
Scaleway[Scheduled] [TICKETING] Elements ticketing unavailabilityMaintenancenot resolvedunknown
Twilio[Scheduled] Russian Federation SMS Carrier Maintenance - Tele2 Russian FederationMaintenance (4.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Census, Firebolt, LogRocket, Mezmo, FullStory, Wiz, InfluxData (InfluxDB Cloud), Snyk, Lever, Mailjet, Twilio, Bitbucket.

Cite this

35 vendor-reported incidents started on 2021-04-20 (UTC) across 29 vendors, 12 labelled major or critical by the vendor.

Title
Outages on April 20, 2021
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2021-04-20

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