InfluxData (InfluxDB Cloud): Authentication outage

Auth0 outage, Apr 20, 2021 · 12 vendors, 12 incidents

InfluxData (InfluxDB Cloud)’s incident started in the same window without naming Auth0 (timing only, not evidence of a link). (timing only, posted +32 min vs the first vendor naming Auth0)

flowchart LR
  root["Auth0<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>3 vendors, 3 blamed Auth0<br/>Wiz, Logz.io, Firebolt"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed Auth0<br/>Lever"]:::blames
  root --> h4
  me["InfluxData (InfluxDB Cloud) (this incident)<br/>posted +32 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.