Twilio: Issues with Account Balance Reflection for a Subset of Customers
Timeline of updates
- resolved
The issue causing payment processing delays and accounts with inconsistent balances or account statuses has been resolved and payment processing is operating normally at this time. This incident has been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Twilio, started 2021-04-20 14:45 UTC, resolved after 25 h, 1 update(s).
- Title
- Issues with Account Balance Reflection for a Subset of Customers
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/vlyr5lntkmdf
Twilio profileRecent Twilio incidentsAll outages on April 20, 2021Twilio in April 2021MarkdownJSON