Outages by dayApril 21, 2021

Outages on April 21, 2021

UTC day 2021-04-21 (Apr 21, 2021, 00:00 to Apr 21, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

37incidents started

7labelled major or critical

24vendors with a new incident

19still open from earlier days

By vendor label: Major 7 · Minor 21 · No impact listed 9 · 10 maintenance

Incidents started this day 37

Vendor	Incident	Impact	Started	Resolved	Status
Dropbox Sign	Inbound Fax Backlog	Major	00:26	05:44 (5.3 h)	resolved
Bitrise	Trace performance data is inaccessible	Major	10:02	13:29 (3.5 h)	resolved
Wix	PayPal Service Disruption with Online Checkout	Major	16:58	17:12 (14 min)	resolved
Greenhouse	Greenhouse Recruiting pages are not accessible for some customers	Major	18:32	Apr 22, 2021, 00:30 (6.0 h)	resolved
Squarespace	Member Areas, Profiles, Mailing Lists and Customer Accounts Are Not Loading	Major	19:13	19:37 (24 min)	resolved
Scaleway	[WEBHOSTING] Platform 1000	Major	20:53	Apr 24, 2021, 08:02 (2 d)	resolved
InfluxData (InfluxDB Cloud)	Notebooks and Annotations Outage	Major	21:22	22:30 (1.1 h)	resolved
Twilio	Inbound Voice Calls to New Zealand, Missing Audio	Minor	02:14	05:11 (3.0 h)	resolved
Plivo	Delivery delay on outbound short-code SMS towards Canada : Videotron phone numbers	Minor	04:10	07:02 (2.9 h)	resolved
Confluent	Confluent Cloud Metrics API is Experiencing Delays	Minor	06:07	15:30 (9.4 h)	resolved
GitHub Copilot	Incident with GitHub Actions	Minor	07:12	08:39 (1.4 h)	resolved
GitHub	Incident with GitHub Actions	Minor	07:12	08:39 (1.4 h)	resolved
Mixpanel	Temporary Data Ingestion Delay	Minor	08:31	19:46 (11 h)	resolved
Grafana Cloud	Grafana Alerting for customers on hg-free is not working.	Minor	09:34	10:56 (1.4 h)	resolved
Logz.io	Data Ingestions Delays	Minor	10:39	11:14 (35 min)	resolved
Twilio	SMS Delivery Failures on Canada Videotron (302-500)	Minor	11:39	14:54 (3.3 h)	resolved
Twilio	Programmable Wireless SIMs Stuck in Updating Status	Minor	11:49	16:45 (4.9 h)	resolved
Bitbucket	Intermittent errors observed with Git clone operations	Minor	12:08	12:32 (24 min)	resolved
Sentry	Delays in Event Processing	Minor	14:40	14:51 (11 min)	resolved
Twilio	SMS Delivery Report Delays when Sending from Registered Sender ID to China Mobile Network in China	Minor	15:19	Apr 22, 2021, 04:02 (13 h)	resolved
Contentful	Broken Redirects on Assets	Minor	15:37	15:59 (22 min)	resolved
Asana	Webhooks / Eventstreams Ongoing instability	Minor	16:44	17:53 (1.1 h)	resolved
Webflow	Paypal Upstream Issues	Minor	16:55	19:14 (2.3 h)	resolved
Confluent	Provisioning on Azure is impacted	Minor	17:20	18:16 (56 min)	resolved
Twilio	SMS Delivery Report Delays to Chile Entel Network	Minor	17:36	20:21 (2.8 h)	resolved
MongoDB Atlas	MongoDB Atlas: M0, M2, M5 clusters metrics pages unavailable	Minor	18:51	21:59 (3.1 h)	resolved
Grafana Cloud	Increase rate in 401 errors	Minor	20:37	21:22 (45 min)	resolved
Unbounce	Delay in Page Stats	Minor	23:04	Apr 22, 2021, 00:48 (1.7 h)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	14:23	14:35 (12 min)	resolved
Amplitude	Major Web Reporting Outage	No impact listed	16:43	16:53 (10 min)	resolved
Twilio	Carrier Lookup Elevated Error Rate for a Subset of Customers	No impact listed	17:12	17:12 (0 min)	resolved
Keeper	SMS delivery in US Data Center	No impact listed	18:00	18:00 (0 min)	resolved
MongoDB Atlas	MongoDB Atlas: Free tier cluster creation and modification results in browser error	No impact listed	18:24	18:24 (0 min)	resolved
Twilio	Trust Hub pages for SHAKEN/STIR Trusted Calling were Unavailable	No impact listed	19:46	20:15 (29 min)	resolved
Twilio	Twilio's Websites for Authy.com and Twilio.org are Unavailable	No impact listed	20:41	22:43 (2.0 h)	resolved
Twilio	Automated Alert: Minimal Customer Impact	No impact listed	21:47	22:10 (23 min)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	23:23	23:59 (36 min)	resolved

Still open from earlier days 19

Vendor	Incident	Impact	Started	Resolved	Status
Box	[Major] Delay in generating Admin Reports and latency to the Events API endpoint	Major	Apr 19, 2021, 16:19	19:18 (2 d)	resolved
InfluxData (InfluxDB Cloud)	Authentication outage	Major	Apr 20, 2021, 16:19	00:16 (8.0 h)	resolved
Snyk	Upstream service issue preventing login	Major	Apr 20, 2021, 16:22	00:53 (8.5 h)	resolved
Lever	Increased error rate in Auth0	Major	Apr 20, 2021, 17:34	00:18 (6.7 h)	resolved
InfluxData (InfluxDB Cloud)	Authentication outage	Major	Apr 20, 2021, 18:00	00:15 (6.3 h)	resolved
FullStory	Elevated SSO login failures	Major	Apr 20, 2021, 18:53	00:56 (6.0 h)	resolved
Mailjet	MJ Sending Delays Apr 20, 2021	Major	Apr 20, 2021, 20:01	02:17 (6.3 h)	resolved
Twilio	Issues with Account Balance Reflection for a Subset of Customers	Minor	Apr 20, 2021, 14:45	15:33 (25 h)	resolved
Twilio	Issues when Adding or Changing a new Proxy Plan for a Subset of Customers	Minor	Apr 20, 2021, 17:45	01:01 (7.3 h)	resolved
Scaleway	[WEBHOSTING] Websites on Platform 44 are down	Minor	Apr 20, 2021, 20:14	07:57 (12 h)	resolved
Discord	Servers Unavailable	Minor	Apr 20, 2021, 23:18	00:09 (51 min)	resolved
Confluence	Atlassian account session invalidations	No impact listed	Apr 19, 2021, 04:32	Apr 30, 2021, 01:34 (11 d)	resolved
Jira	Atlassian account session invalidations	No impact listed	Apr 19, 2021, 04:32	Apr 30, 2021, 01:34 (11 d)	resolved
Trello	Atlassian account session invalidations	No impact listed	Apr 19, 2021, 04:32	Apr 30, 2021, 01:34 (11 d)	resolved
Bitbucket	Users may get logged out of their Atlassian accounts	No impact listed	Apr 19, 2021, 04:32	Apr 29, 2021, 15:07 (10 d)	resolved
Opsgenie	Users may get logged out of their Atlassian accounts	No impact listed	Apr 19, 2021, 04:32	Apr 28, 2021, 06:02 (9 d)	resolved
Statuspage	Users may get logged out of their Atlassian accounts	No impact listed	Apr 19, 2021, 05:31	Apr 28, 2021, 00:00 (9 d)	resolved
Segment	Elevated SSO login failures	No impact listed	Apr 20, 2021, 15:46	01:12 (9.4 h)	resolved
ActiveCampaign	Custom Contact Fields	No impact listed	Apr 20, 2021, 23:43	02:26 (2.7 h)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	03:00	11:00 (8.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telefonica Moviles (Movistar)	Maintenance	04:00	08:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	05:01	10:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:02	11:00 (6.0 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile US	Maintenance	05:02	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] DLS Maintenance - DFW Data Center	Maintenance	07:00	08:00 (1.0 h)	resolved
Sinch	[Scheduled] Scheduled Maintenance - Verification Instance Migration	Maintenance	08:00	09:00 (1.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon Russia	Maintenance	20:00	Apr 22, 2021, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russian Federation SMS Carrier Maintenance - Tele2 Russian Federation	Maintenance	21:00	Apr 22, 2021, 05:00 (8.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Dropbox Sign, Bitrise, Wix, Greenhouse, Squarespace, Scaleway, InfluxData (InfluxDB Cloud), Twilio, Plivo, Confluent, GitHub Copilot, GitHub.

Cite this

37 vendor-reported incidents started on 2021-04-21 (UTC) across 24 vendors, 7 labelled major or critical by the vendor.

Title: Outages on April 21, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-04-21 00:00 UTC
URL: https://rewindex.com/outages/2021-04-21

All days Outage events Markdown