Twilio: Trust Hub pages for SHAKEN/STIR Trusted Calling were Unavailable
Timeline of updates
- resolved
Trust Hub pages for SHAKEN/STIR Trusted Calling were down for 11 hours 10 minutes between 1:45 AM and 12:55 PM Pacific Time on 04/21/2021. During this period, customers may have not been able to access the Trust Hub pages for SHAKEN/STIR Trusted Calling. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2021-04-21 19:46 UTC, resolved after 29 min, 1 update(s).
- Title
- Trust Hub pages for SHAKEN/STIR Trusted Calling were Unavailable
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/g1kwsfjggptr
Twilio profileRecent Twilio incidentsAll outages on April 21, 2021Twilio in April 2021MarkdownJSON