CompaniesScalewayMonthly reportsApril 2021
Scaleway in April 2021: incidents, uptime and changes
20incidents posted
7labelled major or critical
70.64%free of major/critical
61.82%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 8.8 days, incident time 11.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 6 · Minor 13
Major and critical incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| [Elements] Load Balancer issue in fr-par-1 | Critical | 7.0 h | resolved | 04-07 | |
| [WEBHOSTING] Websites on Platform 27 are down | Major | 41 h | resolved | 04-04 | |
| [WEBHOSTING] Platform 1000 | Major | 2 d | resolved | 04-21 | |
| [Webhosting] Platform issue | Major | 48 h | resolved | 04-24 | |
| [WEBHOSTING] Platform issue | Major | 48 h | resolved | 04-26 | |
| [Elements] Kapsule domain resolution issues | Major | 0 min | resolved | 04-29 | |
| [DC3] Switch room 46 B10 down | Major | 8.7 h | resolved | 04-30 |
Other incidents 13
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| [DC3] RPN KO in S34 D8 | Minor | 0 min | resolved | 04-02 | |
| [Dedibox] DHCP issue in DC3 Room 4-4 | Minor | 58 min | resolved | 04-09 | |
| [DC5] Public switch issue in DC5 Room 1 Rack C51 | Minor | 44 min | resolved | 04-12 | |
| [Object Storage] Slow performance in AMS | Minor | 2.6 h | resolved | 04-17 | |
| [DC2] Switch 7906 room 205 D8 down | Minor | 3.2 h | resolved | 04-19 | |
| [DC5] RPN switch issue in DC5 Room 1 Rack C14 | Minor | 8.8 h | resolved | 04-19 | |
| [CONSOLE] New users can't request a verification link | Minor | 39 min | resolved | 04-20 | |
| [WEBHOSTING] Websites on Platform 44 are down | Minor | 12 h | resolved | 04-20 | |
| [SCW] Block volumes stuck in hotsyncing | Minor | 5 d | resolved | 04-22 | |
| [Shared Hosting] FTP accounts creation getting stuck | Minor | 27 min | resolved | 04-23 | |
| [Webhosting] Plateform 1000 instability | Minor | 18 h | resolved | 04-28 | |
| [Webhosting] WEB hostings email instabilities | Minor | 17 h | resolved | 04-29 | |
| [Webhosting] cPanel platform issue | Minor | 18 h | resolved | 04-29 |
Maintenance 17
Show scheduled maintenance
- [Scheduled] [DC5] Scheduled maintenance - Room : 1-1 / Rack : D33 / Block : F
- [Scheduled] [DC5] Scheduled maintenance - Room : 1-1 / Rack : C33 / Block : G
- [Scheduled] [DC3] Router upgrade on Room 4-4
- [Scheduled] [DC3] Scheduled RPN maintenance Room 3-5 - Racks C13, C14, C15, C16
- [Scheduled] [DC3] Replacement of batteries of UPS A1, A3 and B3
- [Scheduled] [PAR1] Block storage - attach and detach disturbance
- [Scheduled] [DC3] Router upgrade on Room 4-3
- [Scheduled] [DOMAINS] Services Maintenance
- [Scheduled] [SIO/DC] Maintenance of public services/portals
- [Scheduled] [PAR-AMS] Long haul fiber scheduled maintenance
- [Scheduled] [DC3] Curative maintenance on PLC SSA and SSB
- [Scheduled] [PAR1] Instance API unavailability
- [Scheduled] [TICKETING] Elements ticketing unavailability
- [Scheduled] [BILLING] Database maintenance
- [Scheduled] [DC5] Scheduled maintenance on power supply redundancy on racks
- [Scheduled] [DC3] Curative maintenance of SSA automate
- [Scheduled] [DC3] Curative maintenance of the modbus card on GF2
Cite this
Scaleway posted 20 status incidents in April 2021 (7 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Scaleway in April 2021
- Vendor
- Scaleway
- Date
- URL
- https://rewindex.com/company/scaleway/2021/04