Outages by dayApril 2, 2021

Outages on April 2, 2021

UTC day 2021-04-02 (Apr 2, 2021, 00:00 to Apr 2, 2021, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

3labelled major or critical

14vendors with a new incident

16still open from earlier days

By vendor label: Critical 1 · Major 2 · Minor 11 · No impact listed 4 · 4 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Mapbox	Account Dashboard service interruption	Critical	21:07	Apr 4, 2021, 04:00 (31 h)	resolved
Buildkite	Reported delays to jobs	Major	05:20	07:46 (2.4 h)	resolved
Elastic Cloud	Deployment creation currently impaired	Major	16:16	17:40 (1.4 h)	resolved
Sinch	Delivery Issue- Rogers Wireless and Fido CA	Minor	00:47	01:28 (41 min)	resolved
Twilio	Packet Loss For Inbound Voice Calls In Mexico	Minor	01:36	03:10 (1.6 h)	resolved
Twilio	SMS Delivery Delays to Egypt Etisalat Network	Minor	05:16	06:49 (1.6 h)	resolved
Sentry	Attachments Maintenance Event: follow-up	Minor	09:11	09:24 (13 min)	resolved
Scaleway	[DC3] RPN KO in S34 D8	Minor	09:21	09:21 (0 min)	resolved
MessageBird (Bird)	Voice traffic in Asia and USA experiencing higher latencies	Minor	09:58	10:24 (26 min)	resolved
Optimizely	Find Incident - US Region (USPROD08)	Minor	15:57	19:14 (3.3 h)	resolved
Plivo	Delivery delay on inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers	Minor	17:57	18:58 (1.0 h)	resolved
Twilio	SMS Delivery Delay to Telesom Somalia	Minor	19:50	Apr 3, 2021, 00:56 (5.1 h)	resolved
Elastic Cloud	Deployment creation impacted globally, deployment modification impacted in AWS eu-west-1	Minor	20:00	Apr 5, 2021, 16:43 (3 d)	resolved
Heap	New Event Definitions Unavailable for Analysis	Minor	20:52	Apr 3, 2021, 00:10 (3.3 h)	resolved
Firebolt	Engines may fail to start or stop	No impact listed	07:34	07:34 (0 min)	resolved
QuickBooks Online	Invoice or Estimate Print Preview shows the Dashboard	No impact listed	16:02	17:54 (1.9 h)	resolved
Bugsnag	Event processing issues	No impact listed	20:22	20:22 (0 min)	resolved
Twilio	Packet Loss in US-WEST-2 Region Impacting Traffic	No impact listed	23:19	23:19 (0 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
JFrog	Outage in Azure USE Region	Critical	Apr 1, 2021, 22:15	01:01 (2.8 h)	resolved
Statuspage	Email Custom From Address Configuration Impacted	Major	Apr 1, 2021, 05:45	00:19 (19 h)	resolved
InfluxData (InfluxDB Cloud)	Azure -- DNS instability	Major	Apr 1, 2021, 21:46	00:32 (2.8 h)	resolved
Elastic Cloud	Azure Instability	Major	Apr 1, 2021, 21:47	00:34 (2.8 h)	resolved
Smartsheet	Microsoft Authentication Failures	Major	Apr 1, 2021, 21:50	00:39 (2.8 h)	resolved
Statuspage	Some customers are unable to modify billing of their page.	Minor	Mar 29, 2021, 18:28	Apr 12, 2021, 04:28 (13 d)	resolved
Sinch	Operator Notification - M1 Singapore	Minor	Mar 30, 2021, 15:02	Apr 7, 2021, 02:25 (7 d)	resolved
Twilio	Message Delivery Failures of Pre-registered Messages to China, China Mobile and China Unicom	Minor	Apr 1, 2021, 13:06	03:02 (14 h)	resolved
MongoDB Atlas	MongoDB Atlas: Atlas cluster creation and certain healing delays in Azure	Minor	Apr 1, 2021, 18:31	00:23 (5.9 h)	resolved
Twilio	SMS Delivery Delays to Canada - Bell Mobility via Short Code	Minor	Apr 1, 2021, 21:19	03:03 (5.7 h)	resolved
v0	Elevated API and Dashboard Error Rates	Minor	Apr 1, 2021, 21:36	02:24 (4.8 h)	resolved
Vercel	Elevated API and Dashboard Error Rates	Minor	Apr 1, 2021, 21:36	02:24 (4.8 h)	resolved
Sinch	Delivery Issue- Bell Canada - CA	Minor	Apr 1, 2021, 21:40	04:02 (6.4 h)	resolved
Optimizely	DNS Issue	No impact listed	Apr 1, 2021, 21:42	02:36 (4.9 h)	resolved
Mailgun	Domains API endpoint returns 500 for some customers	No impact listed	Apr 1, 2021, 21:48	00:04 (2.3 h)	resolved
Confluent	Widespread Azure Instability and Unavailability	No impact listed	Apr 1, 2021, 22:15	00:39 (2.4 h)	resolved

Maintenance 4

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:01	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] V1 Voice Maintenance	Maintenance	09:01	10:00 (59 min)	resolved
Sentry	[Scheduled] Attachments Maintenance	Maintenance	09:01	09:05 (4 min)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on smpp03.messagebird.com	Maintenance	10:00	10:14 (14 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mapbox, Buildkite, Elastic Cloud, Sinch, Twilio, Sentry, Scaleway, MessageBird (Bird), Optimizely, Plivo, Heap, Firebolt.

Cite this

18 vendor-reported incidents started on 2021-04-02 (UTC) across 14 vendors, 3 labelled major or critical by the vendor.

Title: Outages on April 2, 2021
Vendor: Rewindex daily outage roundup
Date: 2021-04-02 00:00 UTC
URL: https://rewindex.com/outages/2021-04-02

All days Outage events Markdown