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Twilio: SMS Delivery Delays to Canada - Bell Mobility via Short Code

MinorStatus: resolvedStarted Resolved (5.7 h)1 updatestatus.twilio.com (opens in new tab)
Part of an outage event

Azure outage, Apr 1, 2021 · 13 vendors, 13 incidents

Twilio’s incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted −11 min vs the first vendor naming Azure)

Swipe sideways to see the whole diagram.

same windowAzureown incident not archivedWithin an hour4 vendors, 3 blamed AzureLaunchDarkly, InfluxData (InfluxDB Cloud), Confluent, JFrogTwilio (this incident)posted −11 min
same windowAzureown incident not archivedWithin an hour4 vendors, 3 blamed AzureLaunchDarkly, InfluxData(InfluxDB Cloud), Confluent,JFrogTwilio (this incident)posted −11 min
Twilio is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>4 vendors, 3 blamed Azure<br/>LaunchDarkly, InfluxData (InfluxDB Cloud), Confluent, JFrog"]:::blames
  root --> h1
  me["Twilio (this incident)<br/>posted −11 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    We are no longer experiencing delivery report delays when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. This incident has been resolved.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

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