# Twilio: SMS Delivery Delays to Canada - Bell Mobility via Short Code

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-04-01 21:19 UTC · Resolved: 2021-04-02 03:03 UTC · Duration: 5.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/4z6mfc79nxtn](https://status.twilio.com/incidents/4z6mfc79nxtn)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Part of an outage event

- [Azure outage, Apr 1, 2021: 13 vendors, 13 incidents](https://rewindex.com/events/2021-04-01-azure)
- This incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted −11 min vs the first vendor naming Azure)

```mermaid
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>4 vendors, 3 blamed Azure<br/>LaunchDarkly, InfluxData (InfluxDB Cloud), Confluent, JFrog"]:::blames
  root --> h1
  me["Twilio (this incident)<br/>posted −11 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2021-04-02 03:03 UTC: We are no longer experiencing delivery report delays when sending to Canada - Bell Mobility and Bell Aliant on Twilio Short Codes. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/twilio/incidents/4z6mfc79nxtn · Markdown: https://rewindex.com/company/twilio/incidents/4z6mfc79nxtn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/4z6mfc79nxtn · Generated 2026-10-19T23:16:09.638Z